Make memories to last a lifetime during your stay at the Best Western Lake Buena Vista. From our friendly staff to our Junior Omelet Chef breakfast program,we strive to add some some extra magic to your Walt Disney World vacation. An Official Walt Disney World Resort, Best Western is located within walking distance to Disney Springs Resort area (formally Downtown Disney)shopping and entertainment complex. The 18 story, 325 room hotel overlooks Lake Buena Vista and the spectacular Walt Disney World Resort. Shuttle transportation runs every 30 minutes to all 4 WDW theme parks as well as Disney Springs. From Magic Kingdom to the Animal Kingdom, there's no shortage of entertainment just a brief walk or drive away. Don't miss EPCOT or Hollywood Studios®, or for those who are more sports-minded, the ESPN Wide World of Sports is a must. Explore all the changes happening at Disney Springs® and see what treasures you can find, or take in a local Atlanta Braves game. Business travelers with local companies such as IBM and Siemens are in the perfect position to mix plenty of leisure and play with business. For those in town for an event with nearby Stetson University, the options for adventure after class are endless. Enjoy Disney views from many rooms. Relax and enjoy the fireworks on your balcony at night. Rooms are equipped with Flat screen TV, WIFI, refrigerators, coffee makers and hair dryers for our guests convenience. Cool off in the pool after a long day at the park. Children's pool, Fitness Center and game room are also available for your relaxation. From romance to family fun, it's all possible here. Book your Magical Disney getaway today and stay at the BEST WESTERN Lake Buena Vista Resort Hotel.
The price through Kayak was better than the actual hotel could offer. Room was clean and the staff was very responsive when we needed additional towels and coffee cups.
No free breakfast, TV's needed to be better quality for HD and the in room safes should be secured to the floor. If you go during the winter the HVAC will need to be switched to heat if it gets cold.
Location was unbeatable. Staff was well trained. Was over all clean.
May be updating the washrooms. Tub was clough. Add breakfast with the rental.
Everyone was excellent and helpful. Location and view were nice.
We had a few issues but they took good care of us.
Added resort fee, even though this is clearly not a resort. We knew about it and were fine paying it, as long as we received resort amenities. Not sure what we got from this added fee...the towels by the pool were pathetic. I used bigger towels on my newborn babies. Do away with the resort fee and raise rates if you have to...there's no way to justify a resort fee at this hotel. We booked and paid for a suite with a sofa bed to accommodate our three children and give us a little more room. After we checked in, we were assigned a room with two queen beds..clearly not designed for five people. The front desk was rude and never apologized, instead sent up a rollaway, which made a small room even more cramped. The front desk could not explain why the room I booked and paid for had been given to someone else, just said that the hotel was entirely booked for the night. Even my 11 year old son, who is usually unaware of his surroundings, commented that our room and hotel were horrible. That's saying a lot because we travel a good bit and have stayed in many different hotels. After this experience, we won't stay in a Best Western again.
Comfy beds and great in-house employees
DO NOT use the bus service!!! Rude drivers, no schedule, random pick ups, TERRIBLE!!!
The location was great and easy to get to. The breakfast buffet was delicious. The beds were very comfortable.
My only problem with this hotel was the hot water. Their idea of hot water was barely warm at best, and when you turned the knob all the way to hot you barely got any water pressure at all. So you had a choice, cool shower, or barely warm and not enough water to get the shampoo out of your hair.
Love the balconies and the expansive views of Disney World.
Staff was very pleasant and helpful!
That good thing about this hotel is that its location is close to downtown Disney and in walking of grocery store and other restaurants located right outside downtown busine grocery store and other restaurants located right outside downtown Disney and that there is a free transportation to the Disney parks
After coming down and spending 5 days at this hotel I was highly disappointed not only that upon my arrival And checking In the resort fees were different from what was quoted online . But more importantly that after spending a day in parks and come back to my room that my door was left open according to the front desk by housekeeping so that anyone can walk in and go through my things . And all I got was a am so sorry . Personally I would not stay at this hotel again and sadly I can't recommend it to anyone anymore after this .
Location was good. Cleanliness and facilities were average. Needs updating.
The bedding was not good. A little better blankets would have been nice.
The price was wonderful and a reasonable "resort fee" compared to other places. It is in a great location. The beds are comfortable and our room was clean. We would definitely stay here again, and we go to Disney every couple months, so we've been looking for a gem like this.
Rooms and hallways are a little outdated, not bad though. It is well maintained. Rough towels
The rooms were huge and over all the hotel was a good value. Walk to downtown Disney and plenty of restaurants across the street.
We asked for an early check in the day befor and couldn't get into the room til exactly 3pm. The maid decided to give us a "wake up call" by simultaneously knocking and walking into our room at 8:30am. The walls were a bit thin but livable. First Best Western I've ever stayed in that didn't offer free breakfast ($10.99 August special?!?)
The location was great! Right down the block from Downtown Disney. The room was comfy and was pretty clean. It was great for the price we paid. Great Disney store in the lobby! Drinks at the bar in the hotel were priced very cheap. Overall a good experience.
The pool needs to be cleaned! The rooms were great, but the balcony was a bit dirty.
Absolutely beautiful views from our window! Shuttle to Downtown Disney, room was large and roomy
That we were not able to stay longer, too
good value for money
customer service specially before stay over phone
Everything my family needed was there! Location of resort was great. Our room was very comfortable and clean. Staff was very helpful and friendly.
Location to downtown Disney was perfect
The hotel has a shuttle every 30 minutes.it has shops on site.
The shuttle picks up at other hotels and other Disney parks making your ride about an hour long. The room was very warm. If you want a nice view ask for it.
Elevator service; friendly staff; decent sized parking lot; business center room with computers;. A/C okay. Coffee shop/restaurant available.
Rooms looked "worn." Mattresses lumpy. Had building services issue and had to change rooms twice. Fresh coffee not available before 7 AM. Printer in business center did not work.
That I was not able to stay longer
Location of resort was great for price.
I was in the room farthest away from elevator and I could hear the motors to the 4 elevators all day and all night. They don't have a shuttle to airport. And the sales people for the timeshares are very pushy
I liked how close my family and I were to the Disney Parks and Downtown Disney.
I did not appreciate the undisclosed "resort fee" and how when i called the front desk to ask a question the phone was picked up and hung back up. I tried calling again and the same situation happened. The bathrooms are a bit dated and the AC had some very strange controls (either too cold or turn it off to make it perfect).
Location is good and price was reasonable.
Air conditioning fan was not adjustable and caused quite a draft. Prepare to be pitched for a timeshare when picking up your "welcome" package, or just skip it like we did.
Loved the price, and the location. Close to everything!! Very peaceful as well.
The a/c didn't work very well and has to be manually adjusted by the hotel staff down stairs which we didn't know until 4 am... When it was to late to bother; it was breezy outside so we open the balcony door. The roof also was a little molded in the bathroom. Overall the hotel was great and quiet for the price we paid.
Staff booked another family in our room who tried to enter while the family was asleep. The front desk cancelled our room keys before our stay was complete and had trouble finding records of our prepayment for the room. The computers were out all weekend so there was no ability to print out room charges. Left our email to have a receipt sent later and they never followed through. Wifi was so slow it was unusable. We will not be returning.
It was so old and gross
Good location. Nice staff
Heat/air didn't work. One night no hot water. Old hotel. No outlets where you need them. Stained carpet
The bed was comofrtable
The room didn't feel or smell clean-musty Towels were not left when room was cleaned Bath Tub wouldn't drain properly It just felt dirty and I will NOT return.