Would you like to save as your currency permanently or for this visit only?
The effort put into customer service and remodeling. I was quoted and charged one price and the hotel took it upon itself to round up to the nearest dollar after the fact.
Location The room was missing a headboard. The TV remotes did not work. The complimentary breakfast was simply cereal and toast.
Room was great for the price. Very large, with 2 'rooms' like. Huge spa tub. Microw, refridge came in handy. Love the pull out couch, very handy for extra guests and didn't take up more room. Only thing that was bad was the construction going on. Very dusty, little messy, & paint smell. But tolerable b/c they're trying to improve the hotel lobby, etc. I'm grateful they stayed open during work cuz the hotel is so close to the civic ctr.
the size of the room and the price NO
Not much. Felt dirty..ac in room didn't work well..cabinet doors were brojen and hanging off..just not a pleasant stay
I liked the location to the Civic Center The employee in the kitchen area was very rude and inconsiderate.....They was remodeling and didn't have phone service or wifi.... They also had bed bug in our room my legs and arm was ate up with red bumps
THE LOCATION IS PERFECT THE FIRST ROOM WAS OCCUPIED & HAD TO GET ANOTHER ROOM.THE SECOND ROOM WAS MISSING PILLOWS.HOTEL WAS IN THE PROCESS OF CHANGING OWNERSHIP & WAS SOMEWHAT CONFUSED & UNDERSTAFFED. THEY WERE REFURBISHING OUTSIDE OUR ROOM VERY DISTURBING & NOISY.NO REST
I HAVE OCD AND I HAVE ALSO WORKED IN HOTELS SO I KNOW HOW DIRTY THEY CAN BE..ROOM WAS CLEAN..PRICE I GOT ONLINE WAS AWESOME !!! IT WAS PRETTY QUIET THE FIRST ROOM WE WERE ASSIGNED BELONGED TO SOMEONE ELSE..IT WAS KIND OF SCARY WALKING IN AND SEEING SOMEONE ELSES ITEMS ON THE FLOOR--NO ONE WAS IN THERE AT THE MOMENT BUT LUCKILY NO ONE WAS IN THERE--THE ROOM WE GOT REASSIGNED TO HAD A SMKE SMELL
It was in close proximity to the place I was working. Where do I start? Door locks were inoperable, shower broke, jack hammers all day. Staff was rude and would not give another room. Told me to live with it. I will never book here again.
The jacuzzi hot tub. Other than that nothing. They didn't tell me they were under major construction until I got there and had paid for my room for days on line. It was terrible. We couldn't sleep, the toilets were backing up and flooding over. HousekeepiNag only came once in the 3 days I was there.
Nothing We arrived at 8:00pm on 06/03/2016 We were there for a concert that started at 8:30pm When we entered the hotel there wasn't anyone at the front desk. We waited 20 min. and still no one. I left a note. we left. They charged my card for the room. Fightin
I like the staff and the location.the The construction was a mess that would be my only complaint.