Would you like to save as your currency permanently or for this visit only?
The upgrades to the lobby Old outdated rooms
When I checked in the woman was there for her last day at work there. She was extremely nice and you wouldn't know it was her last day. Place was a bit dated but I was told they are renovating and updating the hotel. It was worn but my room was comfortable and clean. I would revisit absolutely.
Lovely hotel, great staff, comfortable clean rooms. I was very pleased! Thank you! Nothing
This is a quiet and beautiful property in the middle of the hustle and the bustle of the Wisconsin Dells vacation metroplex. 1] Black mold growing inside of the toilet tank made our bathroom smell funky! 2] Noise from the loud television in the next room woke us up several times during the night. We had asked for a quiet room at check in.
Room was clean, facilities were nice, and staff was friendly. Room was significantly overpriced (low value). Reservations booked online via other (non-Hilton) siites are given the least desirable room locations. Fire alarms went off twice at 2:00 a.m., received several prank calls throughout stay, and someone with a card key attempted to open our door at 6:00 a.m.
The check in process is fast, facility is well maintained. Room is clean. Location of the room is far. Need to drive to access water park. The Remote in the room doesn't work. most importantly, one of the bed in the room, the mattress was extremely uncomfortable. I later found out that the mattress was put on "backwards". The pillow top was facing down? And my son and I was sleeping on the "bottom". He seems ok with it, but I didn't get a good night sleep at all. I even got headache and backache next morning. The clean staff should check everything when getting the room ready for next guest.