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The location downtown was convenient. The building has some beautiful architectural features. the room was small but clean and efficient. Exit door was dead bolted when I attempted to take bags out in the early morning. the stairway was very dark and only lighted during the evening hours.The only staff member on duty when we checked out could not give a receipt or check our billing.
The town is very quaint and the staff extremely friendly and helpful. Very easy to park at the hotel and grab breakfast in the morning on the way to Elk Mountain (try Camp Umpy's down the street!) Try the excellent hotel restaurant - Bistro 1202! The hotel completely met my expectations - the rooms are older because it's a historic building, no complaints here.
The hotel was very old fashioned but very clean and sports an excellent restaurant, with a great wait staff. No
Convenient for my purposes. Hotel is well taken care of for its age. Free wi-fi. Could have a better continental breakfast. I would stay there again.
The staff and the bar No
Nothing stood out, the office staff was helpful and friendly. Very outdated property from floor in hallways and room to bathroom amenities it was too old, and had an unsettling feeling.
They had good food but not happy about any thing else No elevators you could not close the bathroom door when sitting on the toilet, handle come off in my hand when I went to flush the toilet also the TV had a mind of it's own I was watching one channel and it just changed to something else.
The variety of things to do ;bowling,pool and sauna,gym etc. Really liked the starbucks located in the lobby and the breakfast at the garden cafe was good.
The band 'Katrina Love and the synergy band' We were booked into a OFF Service room #224. I have pictures.This was the room assigned to us since I requested a higher floor room. The woman who checked us in must have thought this would be funny since she didnt like my request for a room on a high fl.
This guest did not leave comments about this hotel.
a great family resort
They were unable to handle a full room for dinner. We waited over an hour for our food to come. We were a large group but food came out in waves and not always what was ordered. Some people were done eating when others first got there food. Not acceptable
Although it could use some updating, the rooms where very clean. The owner was very nice. I liked that they had seating and bbq's around the property that made it feel quaint. There are also gorgeous gardens w/ info about the plants. would def. recommend
The grounds were very nice and staff was very friendly. The rooms were old and falling apart. But they were clean.