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Good breakfasts. Comfortable bed. Warm room. Hotel did not fix shower head even after we asked twice. Window would not shut. TV signal was poor. Not happy that I was asked to pay for the room when I arrived, even though money had come out of my credit card account the week before. Not happy that we were asked to pay for breakfasts as hotel didnt think breakfasts were included when booked through Bokings.com. We had to show your email as proof as they had not been sent a copy of your email, allegedly.
nothing due to the smell and unclean feel of the hotel we did not stay the night. the hotel needs some serious renovation. upon checking out (within an hour of checking in!) we were still charged the full amount despite stating the above
Excellent value, good food, friendly hotel staff. Although efficient the bar staff could have been taught to smile.
checking out evening restaurant service, crap
the hotel has good faccilities and our room was pleasant. Breakfast also good we were put in a room directly above a very loud party. The hotel refused to compensate us in any way for the fact that we couldn't sleep
The location,very good Hotel very run down,staff not very helpful,ive stayed at the bell three times over the years as we race at snetterton racetrack and each time the hotel looks a little tired,it needs a little tlc dont think we will stay next year.
Very large bathroom. Restaurant staff gave good service. Newspaper arrived early. No telephone in the room so although I was asked if I would like a wake up call it never arrived.
The staff were very friendly and efficient. Breakfast was great.Beds were comfortable and the rooms was lovely and clean. The room was fairly cold even though the radiator was on. The plumbing needs to be sorted. I tried to run a bath and only a trickle of water came out and that wasn't very hot. So,I tried the shower and it was the same.
I am disabled and there was always a disabled space for my car and the staff were friendly. The hotel room was not clean. On the surface it looked clean but when I laid on the bed the wall behind was covered in dust.
The only fault was that we did not realise that the radiator in the room had been turned off and therefor the room was on the cold side due to the time of year.
The location is excellent, the food as first class and the staff very friendly and attentive
Food and accommodation both excellent No
Excellent food at both breakfasts and dinners. Pleasant bar area.
Nice setting,good room, good food
Good size, clean and bright. No hot water in the morning! Apparently due to boiler malfunction...
we found the hotel to be very welcoming with fiendly staff and a high level of service
Rural location, friendly staff and other guests.Excellent value for money on all counts.
The food was very good Our room had the shower cubicle separate from the toilet and hand basin room. This was not convenient.
It was really peaceful staying at the six bells hotel. We felt really relaxed after the weekend and look forward to returning soon. My only dislike about the room we stayed in was the mould in the bathroom.
Fabulous food with a great choice! Made to feel welcome, staff were friendly without being "over the top".
Very comfortable and friendly stay, great breakfasts.
Good facilities exceptional breakfast
A quiet location close to the centre of a lovely Suffolk village, friendly, comfortable with a superb breakfast provided.
Guest House has great character as rooms we stayed were in the old part of the house with oak beams and floorboards that creaked. Bed was modern and comfortable. Appreciated the use of a refrigerator and supply of real milk for the tea and coffee making as opposed to UHT.
Very clean and modern facilities but with lots of character, owners very pleasant and breakfast was good. No bad points
Location, close to centre of Clare and easy access to East Anglia. Welcoming staff, comfortable room and bed. The wi-fi signal could be stronger.
Clean & cosy, all necessary facilities, friendly, massive english breakfast
The beds were comfortable, the shower efficient and it was in a very good location (200 metres fron cathedral) No breakfast (although on b&b guides), no shower gel, minimal tea and coffee facilities
Room had lots of character... lovely beams English lacking from staff
It was a lovely room in a wonderful building. Very clean and full of character. No toilet paper, major problem. I had to go to the Lamb to use their toilet on Sunday morning.
It is very convenient, being 2 minutes walk away from the cathedral and the shops There were no bathroom facilities in the room, not even a washbasin.
Roomy, central, Saw no staff in the hotel! Person at restaurant showed us in, but we were unsure that this was a member of staff. Front door regularly left open, and felt vulnerable as hall was unattended and gave access to rooms so anyone from the street could enter unhindered.
There is no breakfast but readily available on high street.
central location. comfortable bed and warm room. could only access one channel on the tv. ensuite bathroom very cramped.quite expensive in comparison to other hotels stayed in.
This is not a hotel. It is beds, with no breakfast, right in the very centre of the beautiful Cathedral City of Ely, in Cambridgeshire. My niece's wedding was in St Mary's Church, and the Ely Guest House is on St Mary's Street, and also a stone's throw from The Lamb Hotel, where the reception took place. I had breakfast at this hotel!! I could not have chosen a handier place, given that I travelled by train, and therefore was on foot. Also, quite unplanned by me, my single room was changed for a double - plenty of room for my long legs!! This Is not a complaint. a small building in the centre fo an ancient Cathedral City, is itself going to be ancient. The Ely Guest House seemed to be of half-timber construction, with little narrow stairs. I am now older, and found this not very easy....
Tea/coffee making facilities provided. The place was clean. Staff were friendly. No breakfast included. Room was cold. Check in was at the restaurant underneath the guest house. Sunday morning no staff were available to ask for information.
It advertised itself as B&B, but does not provide breakfast!