it was close to downtown the people were very helpful
Staff were very nice The reason I chose the hotel was because it had WiFi - it was not working for the 2 days of my stay - This was very very inconvenient
A well run hotel that is simple but it does the job. Comfortable little room with a perfectly functionable bathroom. The hotel is right in the centre of town with good restaurants close at hand.
After a 6.5hr cycle in the freezing rain to get there, the walk in shower was definitely it!!
The close proximity to the railway station and to the locaboat office was so handy for us. All staff were pleasant and most helpful, the rooms were clean and adequate and we were very impressed with overall sevice. The breakfast included was very enjoyable. Great value for money. No
The very central location and friendly staff A bit basic but ideal for our needs
The room was clean, tidy and the hotel staff were helpful when asked about the town (in our case Agen)
Great location, helpful staff, simple but comfortable room, cleanliness and everything in working order. Although parking was very convenient, it was also very expensive. Breakfast was poor and not worth the price.
Central location in Agen
Nothing Poor quality of rooms
Good welcome from proprietor who was helpful throughout. Decent meal in the evening and good breakfast. Impressive views from dining room. Room had no view and was basic and a bit cramped - ok for overnight but not for longer stay. During walk nearby bothered by large dog
Good basic hotel in pleasant countryside just outside the town of Moissac. No frills but comfortable, clean and practical. The owners and staff were extremely friendly and the food was good if a little pricey. Minor quibble - the OJ at breakfast didn't taste fresh.
Owners very nice, kind and helpful. Pool area excellent and very pretty. Room spacious with good views and beds fine. Wardrobe in bathroom!... When there would have been plenty of room in Bedroom. Sink smell unacceptable. Stairs difficult although to be fair,help was provided with luggage, downstairs room offered but not good enough. Car Park not secure and difficult to wheel cases over. Food poor and did not warrant rather expensive (but enjoyable) bottle of wine.
All facilities at this hotel were good. There was a friendly welcome. The breakfast was particularly tasty with home made jam and fresh cherries. We were not aware that it was out of town, but the welcome and comfort soon made us forget our search nearer the middle of town.
perfect location for touring the region. meals at resturant great value for money. Staff very helpful. Recommend we stayed an extra night over our 3 nights booked !
The hotel is in an excellent location up in the hills behind Moissac. The first room we were offerd was a bit on the small side but within a couple of minutes we were offerd a larger room which was more suitable. The restaurant offered a good choice of food and wine.
Staff good, food good, Lack of shower only had bath shower and no screens
Staff were very helpful and nice
It was a very peaceful location and we were made very welcome by the propriotor and his wife. The food was simple but tasty and clearly sourced locally. We had our dog with us and there wasn't anywhere you could easily exercise him.
the view,nice restaurant,good parking the view from the room,the room size,
We were the only guests for dinner but were very well looked after by the Head Waiter.
Located in a beautiful countryside Chateau Lassalle is a good place to relax. It is charming in a 'shabby chic' way. However, it is quite isolated and one depends on the hotel for breakfast and dinner. It is not the best for visiting Agen and other sites. The breakfast and especially dinner are overpriced. We would not recommend it as a place to stay for city trips.
The suite was beautiful.The setting was lovely and we had a wonderful meal in the garden- the staff were friendly and looked after us well. The chairs in the breakfast room were not brilliant for my husband who was suffering with a bad back.
The staff were so kind and helpful. We had our dog with us and this proved to be no problem at all. What a treat to find a nice hotel in France!
a nice menu, good breakfast, easy parking, close to motorway booked a triple room, expected 3 proper beds. Got two beds and a roll away, so uncomfortable not possible to sleep on. Triple room, TWO cups for ONE drink. Triple rooms should be just that - a room fit for THREE people, not a double with a bit of mattress thrown in as an afterthought. Room was far too small for three adults. Please don't insult the paying customer who knows better.
Comfort Fittings Lack of Air Conditioning
it is nice and calm hotel. it is situated in calm place. breakfast is finished too early. small room for three persons
Fair sized room, clean, totally acceptable for a overnight stay on a drive to somewhere, wouldn't want to spend days here. Very friendly staff. This is not a hotel in the sense of a single structure, there is a central building with the restaurant and check in and a second building (chalet concept) where the rooms are located on either the ground or first floor and open directly into the car park. This is positive if you are on an overnight stay like myself as you can leave the car right outside the room, but, not if you are on a long term stay as your room opens out directly into the car park which makes it exposed and dark.
Did it's job as a functonal hotel as we passed through Agen. Clean and comfortable and handy. Not the best value we foud during our cycle tour.
The Staff did not understand or speak english.
Arrived very late at night and left very early so not really able to judge. However, everything was functional. Room for a triple was very small. Generous Coffee and tea facilities. Extra bed is a rollaway stored under the double. Did not have the impression of cleanliness under the bed
Room provided excellent bed which was very comfortable. Plenty of hot water, telephone, and excellent digital television clean good bathroom more than adequate with good towels and high standard of cleanliness The Restaurant could provide better food
Nothing, In the centre of a big truck Park./non smoking room smelled of smokers./Air conditioning, did not tell you that it required a remote control./ Unless you saw the sign you would not enter the Truck Park, nothing wrong withTruckers ,but not the place for a family Hotel
Easy return to Auto route Difficult to find--SatNav not precise enough........Get a new chef...........
Comfortable bed, room was clean and well maintained. Good overnight stop whilst travelling. Restaurant closed Friday nights and weekends but we were directed to one a short drive away. Hotel is situated in a lorry park but fortunately there was no traffic on the Friday night! Difficult to locate hotel even though it was only just off the Autoroute.
Staff very friendly, Family room great!
Very friendly and helpful staff. Clean and tidy. Nice food.
Close to the main auto routes.Restaurant did a good evening meal the night I was there.Rooms good for 1 night stop over.Travelled by motorcycle managers sorted out hose pipe to wash bike as it had rained so bike was full of road muck.Manager customer focused I found was good. Close to a busy cross roads but no road noice as I was at the back.
A good hotel for an overnight stop while travelling through France, close to the auto-route
The room was fine for 2 adults and three children, good location to walibi park and a very substantial breakfast however could have had a few more choices of cereal for the children, would recommend for a short stay. spare bed was not in good condition.
Staff really helpful, nice to have staff that spoke very good english, clean rooms
Proximity to Moissac Abbey Poor value for money. Room dismal and fairly antiquated bathroom. Not what we were expecting at all
Very short walk to the Cloister of Moissac and to the river Tarn. Loud situation on the market square in early morning. No longer any restaurant. No wifi connection anywhere in the hotel when we tried.
Centre of charming small town. Restaurants and places of interest nearby. No lift and our room was on third floor or fourth, a very long way with a heavy suitcase.
Breakfast was excellent value. Staff were extremely helpful and friendly. The view from the room was good. We were in room 9 which for anyone with a walking problem or who could not follow a map would be a problem, however the view was excellent.
I visitd the cloisters; walked along the river & canal path & locks; followd the guided intown site route and climbed into the small hill/colline above the city of Moissac. (I also went to boulangerie, a cafe, etc. Everything about the hotel was fine and the staff was very helpful because I arrived very late because of the greve and had to leve very early for the same reason. Excellent!!
I was sightseeing in the small village. We never got the internet to work in my room.
Ease of finding and reserving room. Easy access to town center, well located. Easy, available parking. Friendly and helpful staff. Nice big bath tub. Decore was ordinary and visually cold.
Helpful receptionist on arrival. Difficult to find by car first time. Needs upgrading. Looks jaded.
The hotel is located next to the town parking lot and with no air-conditioning it is quite noisy at night. There is no lift so moving heavy luggage is difficult.
Very good value for money Room at the front was noisy as on the town square and on a hot evening we needed the windows open
Excellent staff; Among the best restaurant in France. Coffee machine in room.
Large comfy suite room with two big windows overlooking the River Tarn. Restaurant good and did not have to wait long. Spa facilities were included, so we enjoyed jacuzzi and hammam.
Good restaurant and location for the town.
We visited the Moissac Abbey and the town - worth the stop at Moissac. We liked the peacefulnessa and position by the river.
The relative closeness to the cloistre and the setting at the river Tarn. checking in to our room was not before 3 PM
Hotel in a beautiful location, clearly well run by excellent staff. We had a good meal.
The hotel is in a nice building. Excellent restaurant! At 8 a.m. due to a reconstruction they started to make terrible noise. After a complaint over the phone they stopped for a while but then began again.
Location, room. Staff very kind. Breakfast very good Lunch and dinner menu expensive. Breakfast with little fruit.
Staying away from the manager as much as possible. There wasn't much too like. The manager was the biggest problem, he was rude and incompetant. Asking people to swap rooms and take their shoes off when they entered the hotel! He double booked our room so that we had to move hotels half way through our stay! I was thankful to leave there.
The room was tiny, especially the bathroom. The hot water was unpredictable and often nonexistent. But the worst thing was the complete lack of soundproofing. I could hear everything that any of my neighbors were doing, leading to some embarrassing moments and never a night of uninterrupted sleep.
a good basic hotel, clean and comfortable. Very quiet at the back of the hotel.Breakfast good value.Hotel good value shower room was very small but adequate for us. We were just passing throughstaying one night
Basic but good enough for a one night stopover
Very pleasant and helpful staff. Excellent breakfast. Ideal for a stop over.
We spent 5 weeks in France and the "Chateau" was clearly the best place we stayed at. The standard of accomodation was first class, the food superlative and the service far exceeded our expectations. Everything about the place was 5 star!! If you go to this area of France you must experience this. There was absolutely nothing not to like!!
1. Since it is not possible to extend Wi-Fi to all rooms, please consider having a dedicated space with a table and chair (+scanner/printer?). 2. The TV channels provided are not up to the level a guest expects. Satellite TV please.
nice surroundings / terrace dont't be fooled by the picture on the website... the room you are getting is nothing like it. We booked a renovated room on the first floor, but were first put in a old shabby room on the second floor in which I could't even stand up staight (although I'm not unusualy tall). After complaints we got another room on the first floor... but still not something which deserved the label renovated. It was very small, there was only one small closed, and the bathroom clearly dated from the 70-ies or so (altough it was relatively clean). The restaurant is acceptable, but nothing special, and definetely pricey of you compare value for money. At the first day, the bread at breakfast was old, but the following day's it was okay. I cannot understand the otherwise so positive reviews of this hotel on the website. This hotel desperately needs a real professional managament, and should not lie at the time of booking about the room you are realy getting upon arrival.
Our second stay. Beautiful building and setting. Lovely staff. Brilliant food. Very relaxing.
the attractive building, grounds and pool area. the dinner on the terrace was very good. no
Atmosphere and peace No
It was a pleasant little chateau with clean and fairly smart rooms and an excellent bathroom. The entrance drive to the chateau was blocked with a table and chairs forcing guests to drive around the back like the staff!
Very comfortable and friendly hotel in lovely surroundings Lack of mirror in bedroom and hairdrier
The hotel building and grounds are beautiful, as is the location. The rooms are very comfortable and well-appointed. The restaurant is very over-priced and serves bland tasting nouvelle cuisine. There seems little imagination in the presentation - we had a salmon dish, fillet steak, and guinea fowl all served with the same garnish and plate decoration (including a red wine poached pear)! The breakfast, at 12 euros is also very over-priced and not very special. If you stay here, go out for a coffee and croissant for breakfast in one of the surrounding villages, and eat dinner in any of the great restaurants in the area.
My room was spacious and comfortable and being on the ground floor was a bonus with all my luggage!
Friendly welcome. Nice pool No restaurants within walking distance
Price. Good value for the room. There is a swimming-pool but we were only staying for a one-night stopover. Some may find the room a little small and the TV is tiny. However this should be considered against the price. Overall a good price for a clean room - that is the main thing for a stopover. However I do not think it is ideal for more than a couple of nights maximum.
This is a fab find. Easy to get to, clean and very welcoming. We ate in the restaurant in the evening and the food was very good. The husband and wife team who run it are great fun and gave us information about Agen and the surroundin areas. Would definitely use again if in the area.
Excellent value for money. Quiet location Lack of tea and coffee facilities in our room
Stqff very friendly qnd pool good
Very friendly welcome, good value - continental breakfast. Noisy people arriving at 2.30am. I know this can happen in any hotel but this one closes the foyer area after 10pm and a side door is used straight into the corridor. People congregated in this area which is right outside bedrooms to chat when they got in late - if the foyer had been open the noise in the corridors may not have been so bad.
Efficient, friendly staff. Ideal for a night or 2. No.
absolutly loved this hotel owners were fantastic food excellent great for relaxing weekend
We had a meeting with family and friends, also a mix of buisness and pleasure
The evening receptionist was helpful, in addition Car parking was a plus. The toilet and shower facilities were undesirable and not very hygienic e.g. no were to wash your hands etc. The position of the facilities was not explained very well in your advertisement i.e. shared shower area and toilet In the corridor.
cheap i used the map on the booking.com website to decide to use this hotel, unfortunately the hotel is nowhere near this location, it took two hours to find it and that was due to pure luck, i will never stay at this hotel again for that reason, it is a very underhand way of advertising a hotel, also the room was not very clean
The price Incorrect location given on booking.com website