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The staff cordiality, the building, the room space, the overall elegance. The fact that a golf event was going on during that weekend and the common areas were a little crowded.
Spacious room, original but excelent location of bathroom: turned away from the bed. Attention to all details. Excelent restaurant. Access to indoor swimmingpool: no attendants to be found
The architecture is excellent and gives a sense of space like few places can give when travelling.
absolute top in portugal
The Pousada was a great place to stay and is located in the best spot. The shopping center is nearby and so is the city center and the historic district. The room was great the jacuzzi and spa was great everything was fantastic. I am of portuguese heritage and came to visit family about 1/2 hour away in the countryside nearby. I wish I would have found this place sooner. Even if I wasn't familiar with the area the staff and location of the hotel is a great value. I would recoomend this pousada for vistitors and portuguese alike. 5 stars! the central bar area could be somewhat more animated.
After two weeks of touring Portugal I appreciated the calm atmosphere of the pousada. The staff was extremely helpful.
Extremely friendly reception staff; unobtrusive staff at breakfast, exceptionally comfortable room (really understated on website photos); great location, stunning lounge area - Viseu is a really nice, smart town - peaceful location, handy for Busaco military museum. Not at all. Others have said it was hard to find the hotel, and this is becauase it is brand new, and the town has not yet erected signs to the hotel and locals do not know it. It is worth asking locals for the rotunda com o Pingo Doce supermercado - then they'll know how to direct you.
Very nice reconstruction of the ancient hospital. Wonderful space. Good price value at this time in low season. The noise of the bathroom exaustion is a little boring for me that have dificulty to sleep with noise.
Second time that we reserved this hotel. Large confortable room with a nice view. Very good breakfast and possibile to take it outside. spa available including sauna, hammam, jacuzzi and indoor swimming pool. Design hotel with very good quality. To improve the cleaning of the jacuzzi and the hammam...
space, view, facilities not enough parking space
It's a really 5 stars hotel.
Good service and nice view from room.
Friendly staff. Clean room. Good breakfast.
Great hotel ! Nice facilities and good restaurant.
Penthouse with indoor swimming pool, sauna and turkish bath; outdoor swimming pools; towels available for each activity; good breakfast; easy to park the car; Computers with free internet access Nothing to say..
The staff at the Montebelo are exellent it makes your stay easier.
Excelent breakfast The windows where dirty and the bar by the pool is a mini cabana
5-Star luxury at a very accessible price. We liked everything - the pool and spa were a reason for choosing this option. Hotel is in a quiet area within walking distance of town centre.
beautiful place in a very good location
Took us 45 minutes to find hotel. Stopped and asked for directions three different times.
The staff were very nice and helpful. They did everything to make our stay pleasant. Breakfast well served and delicious. Very good location. Viseu is quite a nice place to visit and shop. The mattresses on the beds were terrible!!!! But that was about it!
The building and historical location Definitively the hotel has not a 5 stars standart
Building design and hotel restaurant Finding the hotel in the town by car
Central positon in City. Car parking facilities. Friendly staff. Excellent facilities in room. NO
Well, it's a 5 star hotel in an old palace, what can I say. Somehow I expected more from the room, though. It was very good, but like in any very good 3 or 4 star hotel, nothing really special. If you get a good rate, then it's OK because the building is impressive. But paying something like 100 for a double would not be worth.
Liked the atmosphere of the hotel, a completely restructured old building. Very well maintained, beautifull location and scenery, friendly staff. lots of comfort, very clean. We did not appreciate the coffee at the breakfast, from a machine, awfull taste. Other than that there is nothing to complain about the breakfast.
i liked the common rooms they were spacious and comfortable the bed was NOT 5 STAR, poor pillows and mattress. The service was also substandard. no one helped us with the luggage although there were plenty of people in the office ares. staff was very friendly but lacking in training. Also there was no business center to check my email.
friendly staff, sitting room great space, choice of inexpensive and luxury rooms
Friendly staff on front desk. Smoking. The smoke from the bar was filtering into our bedroom. The room was fogged with cigarette smoke. Smoking in alll communal areas.
location to old town, friendliness of front desk no bellhop to take our luggage to and from room.Breakfast did not start until 7:30 which was late and we left the hotel without coffee.
Good location, nice rooms, nice pool.
Superb position with easy pedestrian access to the old centre of Viseu. As with most of central Portugal the accommodation is somewhat old- fashioned, but the room was large, clean and totally workable. Friendly staff and on-site easy parking ( a real benefit).
Room clean and proper.nice breakfast. Atentive personnal. I find no errours
We found the hotel to be very welcoming, the personnel were very helpful, the food good and the rooms comfortable and very clean. The location is easy to find and well placed for visiting the shopping areas. The parking is also practical and easy to enter and leave. Nothing to report.
Reasonable price for offered services.
it being so central room too small, dinner not so good
The hotel is in the center of the city and is very quite
Very nice location and attractive ols style casa in the pictures, beautiful garden Hotel was empty , only one more room occupied , this did raise some concern
The staff were helpful. Facility was clean and comfortable. I would give it my best recommendation!
The hotel is an old, beautiful family house. It's full of history and the guest can certainly breathe the history while walking throughthe very well restored and maintained facilities. The gardens are beautiful and very romantic. The service is good and attentious. Rooms and whole hotel is very clean and confortatble. Only minus is the location, since there's not much around, so it's a good option if you're looking for a getaway...
Perfect relaxation and great value. The food was plentiful and beautifully presented and great care taken by all the staff.
The pool was a little far away from the hotel.
The sound insulation is terrible. The lack of a ramp in the main hall, made us carry the bags over a flight of 4 steps. We could hear the next door neighbour talking on the phone over the wall. It does not live up to its 4 star rating!
We enjoyed the breakfast and the Wi-Fi access.
Good value for money, nice staff, nice pool. The beds need to be changed, as they are really noisy.
That the restaurant was cloosed some of the days
Decent breakfast. Large room. Room furniture and fittings were a bit shoddy.
Friendly staff, free internet, parking The restaurant was closed, anyway there was a good one at walking distance.
the direction on the road way in viseu to the hotel onix needs improvement
Almost all. Breakfast not so great.
It is a nice, harmonic style hotel. It is far from the city center, so you need a car to get in. But by car, it takes you 10 minutes.
Spacious room with a balcony, great to look at the clear night sky. Quiet. Difficult to find since the signage along the road from Viseu was confusing, and as the hotel is set back from the road it is easy to miss.
helpful Staff to far from town though main routes easily available
good welcoming of owners. needs better sign posting from main road. good breakfast great for nature
Lovely place to stay. Really nice rooms and surroundings. Owner's are really nice, friendly and they take good care of you while staying. They also speak nice understantable english.
A very honest down to earth hotel, friendly helpfull staff, could not do enough for one.we hopr to return agian sometime in the future.
the attitude of the host to us as tourists was outstanding late breakfeast [ served at 9 o'clock]
Hotel staff great; rooms basic but completely adequate; breakfast good - liked the use of local farm products (e.g., their yogurt and jams); good value for money. Restaurant food left something to be desired - but breakfast was just fine.
Very nice hotel wwith a relaxing atmosphere and nice staff
The hotel has an excellent location. The accommodation are simple, but very comfortable and clean. The breakfast could be better. It lacks variety.
Very kind staff Old building and rooms, old linnen, but still clean.
excellent view from the balcony. hard to find the hotel.
Room was very clean and bed was excellent. View is superb and the surroundings are outstanding! Tv set had a small screen.
3 excellent swimming pools, 1 of which indoor; great view from the hotel; excellent value for money; great location, real close to Mangualde, yet you have to have a car; nice restaurant near by. the breakfast was very simple, only continental; everyone should wear caps in the indoor pool, yet, nobody did and there was no staff noticing that.
Excellent WC Reserver double bed and got twin bed.
Excelent location and good value for money
Location Very poor restaurant meals
The pool was great. Enjoyed the view. Staff was nice. Bathrooms looked newer. Wish they had a fridge in room.
Good location for a quiet break A little shabby things like curtains not working perhaps a few flowers in resturant would be nice (just a couple of stems in small vases on tables) Found it difficult to find could do with some more signs or clearer directions
Poor food quality