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Lovely building and great welcome. Shame the restaurant was shut but found a good meal nearby. Location is superb.
The management and staff were really amazing, great customer attention. The village and surrounding area is not so interesting, so recommended for an overnight stay or as an alternative to Luxembourg, the hotel is in lovely setting. It is convenient stop off the motorway South.
Everything was absolut perfect
Appearance of hotel. The bed was like sleeping on a concrete slab. The phone did not work in 1 room, and there was no TV remote in the other. Management was informed, but shrugged their shoulders. We were significantly overcharged for dinner.
The outside area was attractive. The lack of professionalism of the staff.
the food was great the bed was excellent and for us non frenchspeaking people the management did everything to help only one chair in the room
The situation of the "le Claimarais"and the ambiance is fantastic.I will recommend the hotel to my friends and business partner
Great hotel at a very nice location! The staff was very helpful and nice.
Nicely remote place.
A great atmosphere and friendly people. The breakfast was also very good. One of the rooms had almost no hot water. The hallways were not clean.
room, meals, service
The restaurant, the comfort of the room, the place itself No.
Nothing Isolated location, lack of facilities with nowhere else to go.
Nice idea, it is not exactly castle but it rather hotel rised up on the ruins of some building. The mail place in the middle of the hotel gives nice climat. Very close to Luxemburg and some other castles and Abbays. Room was not clean - old pillows and bead cover remained in the wardrobe and generate unexpected smell. Most of equipotent in the bath room was in good condition but ceramic was not very clean. The same for the walls. In our opinion if it is a castle it should have castle interior as a decoration and we felt like in castle cause the walls were repaired in very cheep way - reparation of painted walls by concrete - in my apartment/house I would be shame to show this kind of renovation to friends and family - we are young pair and it should been some kind weeding week but it wasn't. It should cost 40 euro and not almost 90 without breakfast – sound like joke !!!. Idea is ok but performed without excitation. We felt cheated.
The surroundings of an old house
the free parking this hotel seems to still be under construction/updating
The room was spacious and the grounds were nice. We had issues with the plumbing. They were responsive, but unable to fix the problem well. Because the place was fully booked, there was no option of another room.
even though there was a big language barrier the staff coped well