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the building the choice in the restaurant was quite limited and the quality was disappointing; reception staff were good but restaurant/bar staff seemed less than well-trained
Quiet and comfortable. There was a wedding reception on at the time I arrived and the service was slow. For example, i had to ask 3 times to get someone to take an order for tea. when it eventually arrived it was good, however.
Studio room was far more than what I had expected. Very impressive Food was limited and not such goos quality. Wine list was limited. White wine was served warm and salmon fillet was under cooked.
Our room was "studio" in annexe,which meant walk across to main building.Fortunately we avoided worst of weather.
The staff were extremely accommodating and cheerful; nothing was too much trouble for them. Our room was extremely comfortable and clean. Cannot think of anything!
the pool, the food, the scenery, the relaxed atmosphere As always, hotel beds always seem hard, and we certainly didn't sleep perfectly. As you would expect the room was quite warm, and despite opening a window we were still quite hot throughout the night. Eventually we managed to sleep - on top of the duvet, and under the coloured cover!
peaceful setting. there was no spa so the price should have been reduced. the decoration inside looked tired.
the location was superb, the staff were warm, welcoming and very helpful. there was no mention on the website that the pool/spa facility had burnt down, and we had to drive 5 miles to use another facility. The food was served rar-lamb-with blood running out of it, but was sent back and returned and was delicious. The 'deluxe' room was not what I would call 'deluxe'
Very friendly, welcoming atmosphere Needs redecoration
Friendly staff, beautiful surroundings, close to the stunning coastline and places of interest. Reasonable food.
food was great my room to hot
This hotel is in an excellent location with breathtaking views across Pembroke and Milford Haven and for exploring South West Wales.
Large clean rooms. Friendly helpful staff available 24 hours a day. Very good quality food at both breakfast and evening meal. Room was way too warm (#34). Fan was already in room, so I guess hotel already knew about the problem !!!
The view on the sea. The room no 5 is next to a fire door can't be noisy when people open and close the door during the night.
views from the restaurant, reasonable breakfast. rather small rooms, a bit pricey for its location.
Attended an evening Wedding Party that was held in the Hotel so ease of checking in at a very late time 8.30 pm was fast.
Location for event attending & price good for type of hotel. Taking the price I paid I beleive the product is good value for money.
Rooms were great, easy check in, food and beer very nice, very comfortable with lots of parking
Standard of decor and facilities was very high there were a lot of functions going on so staff were a little stretched but they coped very well and were always helpful, polite and courteous.
The room was of more than adequate size with a mega-sized and very comfortable bed The bath was on the small size and the shower/bath fitting impossible to figure out. The buffet breakfast was very "tired"
Ease and friendliness of the staff For an old estavlishment it was very cmfortable
Staff atmosphere, friendly and fun
Made to feel very welcome even though I arrived very late. Breakfast was very good and staff very attentive and easy going.
Good location near ferry port for late arrival. Easy to find. Nice rooms They served instant coffee in a caffetierre - what a cheat, especially as I had asked for fresh coffee. There is no excuse ever for serving instant coffee.
The hotel was very welcoming. The staff were all very helpfull and pleasant and did their best to accomodate any of our requirements.
Interesting furnishings, antiques and paintings, with lovely decoration together with well equipped rooms. The restaurant was superb with an excellent selection of starters, main courses and desserts. Great food and service in wonderful surroundings
Location and nearby public transport facilities. General upkeep. Offhand level of service. Limited breakfast.
Location, Staff, Food.
Food in the restaurant ...both breakfast and evening meal were excellent
stupidly expensive food!!!