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My family stayed 2 nights~the beds were perfect and the room was clean. The folks working there were polite and efficient and friendly~loved the pool & hot tub. The adjoining restaurant provided room service~excellent food at reasonable prices. We will be staying there again :)
Clean, staff was very helpful and friendly. Our stay even included breakfast. Will stay there again! Can't complain about anything.
was a little disappointed in breakfast from the reviews i thought it was a hot breakfast with eggs etc... They did have eggs( hard boiled) I specifically stayed there because i was looking for a good breakfast for my family everything else was great but the breakfast was not what I thought it would be
On Rt. 30, close to the shopping outlets. Breakfast provided. Homey atmosphere.
Outstanding value for money!! A World traveler sends.
Location staff Carpet could have been cleaned better
You are able to 'smell the clean' at this Inn which is something you are able to immediately notice. This is not a chemical smell but a very comforting, clean, and refreshing scent. This Inn feels like home and has the most comfortable beds I have ever slept in when lodging on vacation. Most of what you may need or may forget when vacationing is accommodated for and the staff is very friendly. This was my second time staying at The Country Inn of Lancaster and after this second wonderful experience, just as the last, I will not stay anywhere else! The only thing I can think of to write here is that, as a country inn may have, the floors in the lobby are very slightly uneven due to a rustic-feel which may make walking through with walkers or wheelchairs momentarily uncomfortable but this is not the only entrance and I am certain that the staff can accommodate any need!
Cozy country atmosphere. Rooms were spacious and clean. Pool and hot tub was great. Sink and shower filled up and drained extremely slowly A fitness center would have been great.
Room decor Areas need updating
Love the decor, the coffee and juice service 24/ day and the popcorn. No fitness room, the pool area was like a sauna and we could not stay in the area for more then a couple minutes.
loved the room....quilts and such gave it an Amish feel...porch with rocking chairs...very comfortable beds...slept great...will stay there every time I visit that area...staff great...very clean no dislikes
Location and staff were great. Thought the pool was heated but only the room is. Sauna was not working
The room and furniture were relatively modern. Everything was in working order. The room was spacious and adequately furnished. The staff were very polite and professional. I would definitely stay here again. You can tell it's an older place, although a lot of remodeling has been done. The bathroom could have used better or any ventilation: It got super steamy after a shower.
economic They screwed up my reservation and did not do justice.
No hot water the first night. The water coming from the tap was brown. Sheets and bedding were dirty. Some electrical outlets didn't work. The staff just didn't care. The whole building is in need of some serious TLC.
The maintenance worker guy was nice. He got a roll away for me & was polite. The girls at the front desk were friendly and helped w extra towels and any questions I had. They felt bad for my experience I had w the manager there. The guy who is the manager there checked me in. I asked if I could check in at 2pm. He said if I did check in early I would have to go up to the next floor as the room I was to have on the 3rd floor wasn't ready. Fine I said. I had 2 little children w me. Mind you, they carried their stuff up several sets of stairs as the elevator was broken. I went up to the room, AND SOMEONE ELSE BELONGINGS WERE IN THAT ROOM. I could have robbed them if I wanted to. Are you kidding me?? How does this happen?? I go back down to the front desk to complain to not have him apologize to me for the inconvenience but to have him reply back well then check in is at 4pm. I checked my key card at the dash and said I'd be back. I came back at 7pm!! 7pm!!! And I had to wait 40 minutes bc no one knew what rooms were open and what was not clean. I'm sorry but that manager should have had me assigned to a room come 4pm. I should NOT have to wait 40 minutes for a room w 2 little kids. Needless to say I will NOT be back to this facility. This building should not be in operation. They need a manager who knows how to run things. If that hotel owner knows a thing or 2 he would fire him, hire someone who knows what they are doing and then enhance the computer system so there is never an issue w going into a room that someone never checked out of. Also the elevator was out. It's been out for some time, you can tell w some of these comments. How long does it take to get that fixed? Also there was all kinds of clothing out back all over the place. The back side of the building is all over grown and not kept. It's disgusting. Not to mention men's underware out there and all kinds of stuff. So nasty. I will never stay here again and never recommend it.
Staff Ac blew cold in the room minus all the mild and mildew Dirty, stained rugs and mattresses mold and mildew through out doors into the rooms did not close or lock the side entrance door was hanging off the hinges so it was a very safe feeling. Peeling paint in the bathroom and stained walls through out, lobby and hallways had air conditioners but they did not work was like 90 degrees . My friends rooms door was kicked in and could not even be closed they came and tried to fix it but failed! all around terrible stay thankfully it was only 1 night tried to book elsewhere but could not find another motel I've stayed in many hotel/motels and I have to say this was one of the worst I've stayed in much better for less money
The staff in the main lobby was friendly and the a/c in the room was cold minus the mold and mildew all over it Peeling paint stained rugs mold mildew broken room doors that didn't lock stained mattresses toilets barely flushed a/c on every floor in hallways didn't work or in the main lobby, nothing good about this place minus staff would have walked out but there was nothing else available hotel was unsafe side door didn't even close I've stayed in many hotels and this was one of the worst stayed in much better for much less do not ever go here felt like I was gonna catch something in bathroom and bedroom
locate exhaust fan in bathroom was too loud. asked for 1st floor the only room on 1st the heater was broken so had to be on 2nd floor. breakfast was bad!!!!
This place was awesome, the rooms were spacious and very clean. They have a great breakfast in the morning and the staff was great. The reviews on here were not all accurate. We loved it. For the price u cant beat it. Great tv service and VERY clean. No smoking
Good value for the money, & pretty clean. The room was surprisingly quiet even with all the traffic from Rt 30 right outside. Everyone was super friendly. The power randomly went off a couple times while we were in the room. It only lasted a couple seconds and came right back on, but it wasn't even storming out. But I forgot to ask the front desk about it.
What did I not like? I didn't like the fact that I woke up this morning on 1/3/17 and had bite marks on my wrist and hives all over my body... My wrist has 8 bites and is completely swollen and is causing so much pain.... Not sure if this is a sanitation or a big issue for them... Have doctor appointment tomorrow so this stay coated my money and pain due to being bit
The location I wanted a smoking room but I ended up with a non smoking room. I was put at the end of a hall and showed I could go down the steps and smoke outside. But I did see other Hotels in that same location so I will book with them the next time.
Location Small, dingy, horrible shower, run down, an embarrassment to Wyndham
This guest did not leave comments about this hotel.
Not clean enough. Not enough towels.
Clean Clean but rooms are dated
A/c and hot water lasts long. Breakfast, holes on walls,outdated appliances,door didn't feel securely locked, plumbing gets clogged,itchy blanket,terrible customer service and did not get thanked for choosing them out of all the other hotels,dirty pool,and bad tasting coffee.
This guest did not leave comments about this hotel.
air conditioning continental breakfast milk was sour front desk strange maid service 1 cup in bathroom for 4 people found a bug in bathroom no air in hallways
The location was fine It stunk of cigarette smoke, we had to get a plunger to fix the toilet, the staff was inattentive and rude. The staff didn't care how horrible the room smelled and never offered us another room or any help to get rid of the smell.
The price and the staff was nice. The room was DISGUSTING. It had no alarm clock n h holes in the walls.
Location was very good for my stay.
i had hurt my back so the manager unloaded our baggage and brought it to the room and unloaded it. did the same thing when we were leaving. would not acdept a tip. never had any hotel staff, ever, that was so helpful. will always stay at his hotel. nothing at all