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The hotel was great. Great location. Clean. Nice staff. As nice as any Marriott we have stayed in. Restaurant was understaffed and food was not up to Marriott standards. We could have purchased better food at any of the other local restaurants within walking distance.
There for a dance convention with my daughter. The hotel was fully booked but the staff did a great job of managing a large number of guests. The elevators were a problem since everyone started and finished their workshops at the same time of day but they could not control that. You must always have your room key since elevators won't go up or down without a swipe.lots of shops and restaurants in walking distance. Room was fine, clean and not too small. Quiet as well.
Location I didn't sleep well because of a fight in the hallway that took the hotel stuff way to long to resolve. Also I'm a platinum member and was unable to get a king room that I requested.
The front staff was very helpful and accommodating, i also found them to be professional yet down to earth- a combination that is getting more and more rare. Room was nice, and clean- bed was comfy.
The room was clean. Easy to get around. Great restaurants close by. No microwave.
Location, friendly helpful staff, clean, good breakfast
Bathrooms were too small and tube was not clean.
Very welcoming and friendly staff. Great location and nice room. Perfect place to stay and experience all of the downtown options for dining and drinks. Free breakfast was lacking choices.
location Old hard boiled and stale toast for breakfast , blood and fecal matter in shower , and roaches
Room was nice. Price was good fpr the area. Hotel was clean. Parking was affordable. Refrigerator did not work well
Quite good value in a convenient location. Needs more convenient electrical outlets.
We were in town for a wedding that was held in another hotel that was booked. I was pleasantly surprised by the Hotel Lancaster. Sometimes you don't know what you're going to get when you book online. It was as beautiful as the photos on the website. The room was clean and the bed and pillows very comfortable. Although it was brief, we had a very nice stay.
staff no refrigerator for important medicine to be kept cold plugs for computer behind cabinet or behind lamp table involves unplugging making clock not work or unreachable telephone not working when entered room no bar in bathtub to exit for slightly disabled person paltry breakfast no writing paper in room
Location and value Wifi was so as molasses
Room was spacious. Staff was friendly and helpful. The breakfast was very limited. Bathroom door was in the way of bathroom.