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the staff were great, anything you asked was not to much troble, the hole of our stay was brill
We liked the serviceminded staff at the hotel. They helped in the most friendly way. Beautiful location in the middle of nowhere. Would like to go back. Poolwater didn´t look clean on our first days, we didn´t go in because of that. Fridge in room was warm! Staffs attempt to fix it didn´t help.
Fantastic site - staff very friendly and helpful - very relaxful location
Ideal location close to major tourist attractions and Krakow The hotel is used for weddings and conferences and does not have sufficent resources to cope with these's as well as ordinary guest's.
We stayed in the Granary annexe and it was of a very good standard. Overall the setting was beautiful and an easy drive to tourist sites. Staff very helpfull. Dining was superb with lots of fresh local produce. The pool and spa area was of a high standard. Would go back there again. All good
The complex is beautiful and has great potential to gain a fifth star.The staff was extremely nice and helpful. The hotel carpets were not clean, the sheets did not fit the size of the bed and were in bad conditions.
We loved staying at this hotel/palace! We liked it all!!
Beautiful hotel, nice environment, friendly staff Pool was currently under reconstruction, some minor imperfections - bed sheet was not tidy up once, no notebook and pencils in one of the rooms we used
- big rooms, nice jacuzziin room, nice palace, nice park area - pool was dirty and cold, noisy weddingparty both friday and saturday nights
the hotel was clean the food was o k and the staff helpful & freindly. the only trouble is the hotel is to far away from anywhere unless you have a car.
The Hotel Twardowski was a real disappointment, on arrival we struggled to check in due to the differance in our languages however this was not a big problem as we used the translator on my Ipod. Once shown to our room it was freezing as the heating was not working dispite several requests for heating to be switched on this was not possible, we were then shown to another room which was even colder as the window was wide open so we had to go back to our original room. We left them fixing the heating and went to the Riverside Restaurant to eat which was the worst meal of our life. On our return to our hotel the heating was working so we settled in, the bed was horrendous and the supplied towels were like flannels. Overall a poor hotel
Staff were excellent and spoke very good english tricky to find due to ongoing roadworks