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-Very friendly reception staff, also staff at spa is really very friendly. -Surroundings of the hotel are absolutely beautiful, it is a great experience to spend a weekend there. -The quality of food int he restaurant was ok, but not really specail for such a level of 4**** Grand Hotel. -Hotel rejected on the last day to accept Credit Card payments, while such possiblity about Credit Card was mentioned on it's website. -The business corner pc was not workign well, as well a printer there.
Location of the hotel, elegance, luxury Bedroom was satisfactory, but the forest view to the rear, overlooked dustbins. Breakfast was a free-for-all and rather chaotic
Sauna and swimming pool. Good access to the ski slopes/facilities. The size of double beds in the standard rooms are quite small. Internet access not available in the public area. Overall - quite pricey.
the breakfast, the position of the hotel and its ambience there are some amenities which should be improven
Very stylish hotel design and decor; large, clean, comfortable room with generous third bed; very good food, efficiently served; very slight air of needing maintenance but altogether a great place to stay. Limited parking! But we managed.
location and view it was hot out, we were in the top floor, there was no a/c
Good food and good location Did not know how to get a taxi from the Train Station to the Hotel. No Taxi waiting or taxi stand at the Station.
the food was excellent The Spa staff need more education and instructions-after a massage wrap and put in a quiet spot to relax instead of saying Thanks.GoodbyYou need one person who speaks some English.
Peace & quiet, good food, excellent service!
All in all, it's a hotel I would like to go back to anytime.
Nice location. Well situated for skiing in Semmering.
The breakfast was tasty and correct, the location and the sight was very nice. There is no minibar and hairdryer.
Quiet atmosphere, comfort, very cooperative staff Swimming pool and its facilities should be more atractive.
Very clean, nice view, friendly staff. We were only there one night, but would have liked to stay more.
The staff where very nice and helpfull and although they did not tell us that we could eat an evening meal at the hotel & directed us on request & by map to local eating houses , so we went to another restaraunt each evening. A lost opportunity on their part. Beautiful views from the rooms we had with balcony the rooms were cleaned every day. pillows were lumpy & you need a car as the hotel is not in walking distance of the centre of Semmering for pubs and other eating places.There are no tea/coffee facilities in the room, we really missed having a cup of tea in the morning and evening although the staff were happy to make a tray up on request.We were lucky to have just missed 2 rival football teams that had stayed and left on the day that we arrived, it could have been a very noisey stay.
It was a very friendly place with beautiful view. We were lucky because the hotel was almost empty, (it was out of season). Staff was especially friendly and helpful. Staff speaks english, hungarian and slovakian. The pool was temporarily out of order.
Very friendly staff Noise isolation rooms is very poor
It was clean, comfortable and good value for money. No evening meal available - despite a spacious restaurant
Remarkable place. Mountains. Fresh air.
The hotel had own parking spaces (free of charge), the staff was friendly. This hotel has only joint rooms (you share a door with someone else), and through it you can hear everything. Not a whisper remains unheard. If you like your privacy, and would like to sleep at night without people snorring in the room next to yours, skip this hotel. In addition, breakfast was tasty, but poor in selection.
eggs :-) japan tourists :-)
approachable staff, welcome atmosphere, good food, nice location no
Nice souroundings, great pool facilitiesfor kids, especialy water tbogan, but the price is to high for the basic facilities they offer at morning in the breakfast room on every table was a lable with family name. our name was't on any table therefore we piked up a table of other people. In the midle of breakfast the "owner" of the table apeared and we have to evacuate it. Of course it is an error of the hotel staff but I was shoking by the atitude of that "nazi" family who insit to take their table in spite of the fact that 60...70% of the tables was not occupied.
Good family hotel with pool and beautiful surroundings. Small rooms, cleaning takes place principally around 14.00 at the time of our sleeping child, which means three day we have been cleaning and refuse to give.
The activities for kids
The room wasn't cleaned : garbage was left, sheets were not changed after the previous guests. Then a room was offered but with separate beds. Never happned something like this to us! We will not choose JUFA hotels anymore!!!!!
The double bed was a bit too soft.
Indoor swimming pool No
The Staff was the best. The room was excellent clear, the mountains are beautiful. Super...
This is really a mid-price business hotel in an area of outstanding beauty. It was clean and functional but a bit characterless. The swimming pool and sauna were good and the staff friendly. If you have a room overlooking the valley the view is outstanding. Low on style and charm. Quite a walk from the railway station
NIce and helpful reception staff, warm and clean room, nice view from the restaurant (unfortunately not from my room), relatively close to the slopes, but if you want to ski at Stuhleck, take a 6-7 kms ride. Restaurant setup and staff mindset is like a trade union hostel from the seventies behind the iron curtain. The look and feel are also like that. (In Hungarian "kicsit szocreál a hely, olyan balatoni régi szot üdülős") E.G. 12:15, noon, lunch time, totally empty restaurant, really nobody there, not even sure that it is open, seats for 200+ people, assumed can get a quick lunch. But, "Sorry what is your name? Hmm? You can only sit to that table 100 metres from the buffet, because that is your table, etc." Maybe this is normal if you go to a place where one week shifts are set and you always find your own table, but in a 4 star hotel, never seen before. Sauna capacity is lower than demand in the late afternoon hours.
The fact that it is walking distance from the ski piste (Zauberg). It needs an upgrade; the exterior looks like it is falling apart.
Clean and comfortable rooms. Friendly owner. Good breakfast. Nothing.
Only 3 Hrs from Budapest, excellent location for skiing (many places just a few minutes), the entertainers are very kind... Value for money. The ventillation system in the bathroom is a bit noisy...
Close to the main road, very clean, very friendly staff, owners fond of dogs, No air conditioning and it was quite hot in the room,
Very kind staff. I really liked the idea of a fridge on the 1st floor where you can have water, soft drinks or beer.
The pension was very good, the owner more than helpful when showing us the way round the area. The breakfasts were very comprehensive, as some continental breakfasts can be minimal ours were a wide variety of meats, cheese, fruit, cereals, fruit juices, bread and rolls, jams and good tea and coffee.
We loved our stay at Pension Ehrenfried--free parking at the hotel, very well-kept old building with beautiful flowers, lovely rooms. The staff was friendly, helpful with directions, insisted on bringing baggage to our rooms, which was greatly appreciated. The room was very clean, beds very comfortable and the toilet/shower in the room was also clean. Breakfast was held in their lovely dining room, was tasty and had beautiful table settings. Service was, again, very friendly. The town center is quaint, offers much shopping and a fun, relaxing day. There was nothing we didn't like about the hotel.
Really friendly and helpful staff, very good english skills, definitelly value for its money.
Friendly atmosphere, very nice personnel aproach and facility cleanliness.
Helpfull and friendly staff, value for it's money. The ventilation in the bathroom is a bit noisy and can't be turned off.
wonderful location, nice and clean hotel with lots of facilities. friendly and helpful staff the hotel is in the proximity of a church and the bells are chiming all night, in every hour; it is too loud in some of the rooms
Friendly staff and nice atmosphere in a quiet restful mountain place. All very clean Rooms are not 4* level, more 3* (bathroom a bit basic).They get the 4* because of their wellness facilities but not for the rooms.
Location and range of facilities Bathroom too small
Excellent value - super friendly staff - lovely hotel - convenient location Over firm bed!
Very nice and competent staff. Excellent dinner. Nice wellness facilities. There could have been a little more choices for breakfast (minor complaint).
food, mountains, relax, nature, sauna,
Excellent dinner, like home made:-), good spa resort with plenty of saunas The staff should speak better English
We stayed in a huge and well structured room. Everything had its prefigured place there. There was lots of stairs and corridors everywhere so it made the hotel looking like a labyrinth.
Spacious rooms, beautiful spa & wellness, tasty food, good service and amazing nature
The breakfast, the spa, comfortable rooms. Staff didnt seem to communicate information amongst each other or to us clearly and in a number of cases we were given mis-matched information.
It is a small family hotel and the owners and staff will treat with you as with King. They are very friendly always asking if they can do something for us, we could breakfast at 11 they prepared. Excelent kitchen, excelent soup. I would recomment, clean, cheap, in moutens, friedly. They have also new nice spa area with saunas.
I can only describe the stay as excellent. The staff is fantastic - the most friendly I have ever met in Austria - and I have been there quite often. Rooms are very clean and well mantained. Meals are excellent. Breakfast is very good and we can order extra - no charge. And not to forget the view which is amaizing. Actually it is not thet I did not like it - as it was quitness that we were looking for - but it is not in a town or village. It is quite remote, near the forest - but as a result offers clean air and beautiful rooms.
Peaceful, quiet surrounding, very friendly and helpful staff, excellent breakfast with a personal touch from the owner, and a brand new sauna/spa facility all included in the roomprice. We had a marvelous time there. Thank you Familie Leitner! Can't think of one thing that was missing. It was perfect!
The nature is wonderfull, and the hotel staff very friendly.The distance to the nearest town was about 5 km, so you need a car to go there.
Nice, quiet. Very nice and flexible staff. Austria at its best.
Staff was very polite, very friendly, very helpful. Hotel has stable with beautiful horses. Our children did not like swiming pool, as it looked more like a pond.
nicest people on earth, true, lovely amazing place, good for horse riding too............
Nice people, nice mountain surroundings, spacious room, motorway 20 km away. No fridge in the room, no soap in bathroom.