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Overall the hotel was good, the staff were exceptionally helpful. The location and access suited my needs. There was no restaurent within the hotel and this was not mentioned on the internet when booking.
Well presented room. Staff were so helpful and obliging. Excellent breakfast. Situation opposite nightclubs and bars did not allow for a good night's sleep.
Quiet and friendly staff Absolutely not a 4 star hotel.
The city of Eschweiler is really bad - looking, but you can blame the hotel ofcourse. The room was a bit dusty
Extremely helpful and welcoming. Clean and tidy hotel.Would recommend. As I like shopping it was central to all local shops and amenities. Parking outside hotel though could be improved by providing bays for guests. Restaurant excellent, just that there is no under cover access. As it rained you either have to run or get wet.
I liked the 24 hr reception service and breakfast was delicious.
Sehr gut hotel staff! Sehr gemuetlich hotel!
As a senior couple we were only passing through on our wayto Koblez & was accomadated close to lift as requested No complaints- continental breakfast was excellent
the fact I found a hotel after 3 hours // nice people // nice spacy room // nice breakfast // a restaurant // internet access free of charge // 3 minutes from train station then 30 minutes from Düren train station to Koeln Hbf, that's quite OK // tradition, i.e. a tradition of welcome underlined by the photography of hotel founder I think by end 19th century that is to be seen in several places // = a very good value for money I had no time to see Düren, I was coming back late in the evening and I found the walk from station to hôtel not so safe (although I had no problem at all) : it does not relate to hotel itself but to town. // only one thing : no sign posting at station showing the way to hotel.
Staff was very helpful and friendly. Hotel was clean. Single rooms were of a good size. The location was central for seeing sights by car in the Holland, and western Germany area.
very friendly and accomodating
food was nice
We stayed two successive weekends for one night each time. Very pleasant and attentive staff, very clean rooms and facilities. Good atmosphere in the restaurant. Tasty food, especially breakfast. On both our stays, the dinner food was rather salty, which may be the German taste.
Comfortable stay & good natured staff. Restaurant was closed on Sunday for dinner.
Have stayed on several previous occasions. As before helpful staff, good rooms, very good restaurant.
friendly staff we have lost pair of gold bangles in the room, we did mention this to the staff but they did not know what happened. we were so disapointed about this.
Excellent food,especially breakfast.Pleasant staff.
Efficiency of staff, speed of service, helpful staff, convenient location
very friendly staff and very good choice of meals in hotel restaurant although air conditioned we still found the room too warm would be a help if summer weight duvets were supplied
The hotel was very cozy, clean, and quiet. The room was well appointed, and the breakfast buffet left nothing more to be desired. It was the perfect place to stay for someone wanting to get out of the busy city, and enjoy a very bed-and-breakfast like atmosphere. Highly recommended!
I liked everything, great room great staff and great breakfast.
Perfect for a base to work from, friendly and helpful staff who have absolutely no problems about you bringing in food and drink to the hotel. The work areas were great and the wifi worked well. So if you have business in the region and need a couple of days then this is great home from home Difficult to find if you don't have satnav,
Very nice hotel at acceptable pricing. Easy check in, very friendly and helpful personell. Nice location. Parking is an issue.
Nice hotel, big room, Top Shower and pleasant breakfast Price misunderstanding
The hotel was well staffed with excellent facilities. The staff were friendly and helpful. A pleasent stay.
Very friendly staff, exceptionally clean everywhere, completely updated rooms, nice breakfast buffet. No air conditioning or fan which made it a bit hot and the pillows were a little flat.
The room was superbly designed, a lot of effort and creativity has been put into this hotel. Breakfast has real 4 star standard, again amazing decoration. The location, 25min walk into centre (but 2 restaurants very close by) and the 6digit code needed to get into the room, a bit annoying...
All personnell seemed to smoke while at work -reception especially. Room request (quiet, top floor) was not respected.
Relaxing,good food ,comfortable.
Small family hotel, with very helpfull people. The restaurant is excellent for the price, I paid less than 15 euros each evening including drink. Carefull, you need to pay the restaurant separately. Some minor things to be repaired, like the shower. Breakfest average only, you can skip it. But you cannot expect a large buffet for only a few customers.
Hotel combined with Greek restaurant. Sufficient free parking spaces Some mix-up of my reservation. Lot of smokers in the hotel. Breakfast choice was limited.
very nice and helpful staff, good restaurant
The staff was friendly and some of them spoke English. It has also a restaurant with good food. The room was very clean and nice in general. The staff was very busy with some parties at the restaurant. The room to the attic was newly refurbished but with cheap furniture and poorly installed. The heating system for the water had some delays in warming up especially after using the shower.
Very friendly, helpful, patient staff. Happy to invest a little extra time and effort to understand non German speakers! A very happy vibe throughout our stay. The hotel is biker-friendly. Great location to explore the Hurtgen.
The service, decor and food are all first class, I have stayed in this hotel on a number of occasions and recommend it thoroughly
The rooms are very nicely decorated. It is comfortable and relaxing. The people are very helpful and nice. An free access to internet would be good.
Very unusual interior decoration and tastefully done. If you are expecting the normal hotel room then don't stay here. you won't appreciate it. Quiet and a superb restauraunt at a sensible price. I had to get out of bed to turn off the lights.
Restaurant was excellent.
The room was tastefully decorated, warm and clean. Staff is very friendly. Breakfast was very good. Easy to find and easy access to the A4 motorway. The hotel shares an entrance with the restaurant with no doors between the rooms and that exit. So, smoke from people standing outside would drift up into the room. You will not have an early night, as every time guests leave the restaurant, their voices carry very strongly.
The staff were friendly and helpful. The food was excellent both nights. A very nice experince to stay there Nothing.
Nothing much. Cobwebs Spiders (5) dirty shutters&windows very uncomfortable pillow was told that being uncomfortable was my problem. Will never go again
friendly staff and ambience. The restaurant (Italian) was excellent. small point but the room had no hair drier