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A new and clean hotel right on the beach with underground parking. We had a small room on the ground floor facing the beach. Some rooms would not have a view.
It's best feature was it's proximity to the beach and easy travel to parks and falls The kitchen unit was quite small and had no cutlery or dishes, these were provided once we asked reception. The changing rooms at the pool were small,with only one shower.
The room was so amazing, we felt as though we didn't want to leave it.
The staff were friendly and courteous. Our room was very clean and comfortable with a sea view. The check in and check out process were both very fast.
Friendly and helpful staff. Great location. A little dirty especially in the hall. Food trays not picked up and birds spreading food.
Comfort, hiking trails, gourmet food close by For some reason. The booking.com reservation didn't come through- it was frustrating for us in that I had to email them the booking confirmation, and this was supposed to be easy... But it did work out in the end. :)
Beautiful view Amazing rooms. Large. Clean
The rooms, although a little dated, were large, cozy and had a beautiful waterfront view. The proximity to the beach, pool, spa and hottubs is fantastic! The restaurant, Fire and Ice, used to be a great draw with its large fish tank and tasty menu, however they have removed the fish tank (huge draw for kids) and the food and atmosphere are mediocre at best.
Great sized room, heated bathroom floors, nice setting Very bad sound proofing between rooms. Small TV Poorly lit pathway and suite number signage.
Large rooms, nice property and nice facilities. Not worth the money. A super dark room, paper thin walls, unvaccummed floor and an overgrown patio. Coffee Whitner is something I would expect to find at a budget motel, not in a "resort" @175 a night. Also No complimentary coffee or tea in the main lobby...lame. When I came 10 years ago, I was very impressed, however this time I wasn't itching to go home and tell all of my friends about my weekend getaway.
The beds were extremely comfortable and the view was lovely. Didn't utilize any other facilities as we were on a schedule. The parking is a half block a way from the hotel. Little inconvenient.
Clean, large, bright room, downtown, close to marina and restaurants, EXCELLENT food at the buffet dinner for the wedding , patient and helpful bell staff Slow checkin (not enough staff);
Balcony with water views, clean room, full size bath products, modern upgrades, comfortable and in a great central location. AC unit was noisy.
Best breakfast ever!
Front desk staff friendly and helpful. My sheets had food crumbs or something in them. Saw little bugs in the bathroom. Difficult to regulate air conditioner.
Very friendly staff. Excellent breakfast. Newly remodeled breakfast room. Remodeling of hotel in progress, but unobtrusive to guests.
Staff are friendly and the newly renovated premises are definitely a Plus! However it is quite remote from downtown. If location is not an issue, then it is definitely worth a Visit! Location
Everything!! Hotel employee service was excellent. She really made us feel welcomed, and her referrals to the area was superb!
Room size was ok and bed and pillows comfortable. Spa was open early and late. Hot tub was only Luke warm. Very disappointing
looks like a bachelor party suite! wasn't seeking a bachelor party suite. 2 rooms, only 1 bathroom?! 3 beds, only 2 guests (clearly we had more than that)?! older building showing its age.
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This guest did not leave comments about this hotel.
This hotel was clean and all the staff very friendly.
The staff was excellent! The room was neat and clean. The location was further from town than we would have preferred.
'Continental' breakfast included eggs and sausage and food was better than expected. Provided gluten-free bagels upon request. Internet was a bit spotty. Mostly fine, good enough for netflix.
We really liked the breakfast which was included and it was good value for that money. The room clean and comfortable and we appreciated the fridge, microwave, and coffee maker. The balcony was a nice touch. The location was not the best and the breakfast would have been much improved by some nice fruit.
My family and I enjoyed our stay. The suite was well set up with all the ammenities we needed for our stay (kitchen features and items, separate lounging area and bedroom). Travelling with children, it was nice to let them sleep in or have their space while we had ours. The view from the room was breath taking, the beach was great. Shopping and recreational places were close by. We would definately stay at this hotel again and stay for longer next time.
Large rooms location was good parking was easy pool and gym was good Restaurant not open Sunday evening
Nothing Booked a room with 2 queen beds. Was assigned to a room with one king bed. A sports team took all double queen beds after my booking. got a room on the sports floor after 2 men from team reassigned. Team very noisy all night. No sleep. u must reimburse me
The rooms are clean and the location is great as its a quick jaunt to the beach. Its very close to restaurants and such in the area. The pool and hot tub were closed for renovations. My file said that they had tried to call me but i had no indication of a missed call or a voicemail. :( when we expressed that we weren't happy she didn't seem too concerned nor offered us anything b/c of the mix up.
The room didn't have a mini-fridge. What place doesn't have a mini-fridge??
Basic hotel room, nice to have kitchenette with mini fridge, microwave & sink. more room than some around beds. Mini-golf (one round free with room booking) and bumper boats were fun. Short walk to beach, nice walk, good area for skim boarding. Nice to have continental breakfast. No air conditioning so room got warm, the provided fans helped. Decor a bit dated. Would have liked hard boiled eggs, yogourt as breakfast options. Didn't like hearing Manager berating staff in reception area next to breakfast room in the mornings. Would recommend some staff motivation and anger management courses for the manager.
The hot tub and sauna was great! The complimentary breakfast was really a nice treat. We really enjoyed the staff who offered us hot tea and coffee after we walked in from the hot tub building. Having the fridge in the room was also a big plus. A+ N/A (we liked everything).
Great location The room had a funk. That funk that old rooms get somewhat febreeze cover up coupled with carpet shampoo and smoke . Used to manage an older hotel call Purlife.ca, can't remember phone # but they can get the funk out for sure, they did for us.
View of the lake Lady working at breakfast was crabby
That it's dog friendly, located on the lake continental breakfast as well No
Quiet and clean The bathroom tub wouldn't seal at the drain
The pool was clean.. Overall.... Dingy, smelly, creaky beds, torn drapes, dirty carpeting, damaged walls, damaged furniture, I could go on! We tried to get our money back and couldn't