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The helpfulness of the staff.
location - near airport
They had overbooking issues and provided me with higher level hotel from their property. Though my customer was near the hotel I had booked, so I had to drive 15Km in the morning. They should have called to inform about overbookking, so we would go directly to the other hotel that was 15Km away.
The hotel is located near the railway station (3 min walking). It takes 4 minutes by train to go from the Naples airport to Borgaro. However, when I asked how could I get to the hotel from the airport, I was told that there is only one way - taxi...
Hotel was good. Internet very expensive, rooms were a bit old-fashioned. Airconditioning was not working.
the resurant was closed so we had to go out I would of liked to stay there and eat after a 5 hour trip to get there Bar also was closed on a Sat. nite would have liked to know before I signed up
It is really near to the airport and it is OK for one night. The room was large the beds were OK. It was OK. Check out was 11:00 in our confirmation document but they have told us we have to leave the room at 10:00. When we show the document they have told us we can leave at 10:30. The hotel was empty so their behavior was incomprehensible. It was not a 4 star hotel.
Friendly stuff with good English. Good quality for price.
Very conveniently located close to the airport. It takes only 5 minutes to get there
restaurant and bar not available for two nights, ist night private function 2nd night was Sunday and they don't open on Sunday. When bar was open the bar man was very rude, complained to reception did receive apology from bar manager on our last day after he had heard of incident.
Nice decor. I only met one of the staff during my stay and she was good. The hotel seemed fairly empty at the time and the young lady on reception seemed to do everything. The restaurant was closed in the evening and she did pizzas and drinks for us. Overall it was good attentive service. Breakfast was included which was a cold buffet style....cheeses, meats, yoghurt, cereals, pastries etc etc. very nice. I would stay here again if in the vicinity. Slightly noisy dure to being on a busy main road.
Nice hotel, good price, convenient location close to the highway and very nice staff. The mattress was too hard; it was difficult to shower due to very low hot water pressure.
Near the road
The hotel was very comfortable for our needs. It had wireless internet . The hotel was fairly new and close to the freeway. Hard to get into. But can see it from the road.
Friendly, great breakfast The Suite was more like a cheap hotel room
Poor location of the hotel
it took us ages to find (mostly our fault, driving round and round looking for the correct exit from the autostrade) - on the edge of town, but was good when we found it. The booking form asks if you want to reserve parking for a €6 daily fee , but doesn't tell you there is acres of free parking directly outside the hotel.....
The hotel it is fine. They must change the beds, there are old
The hotel was very tidy and fresch. The staff was very helpfull and pleasant to talk to.
The restaurant had very good services.
Convenient to both Turin and the Turin Airport without the traffic congestion found within the city.
Good points - Very nice rooms, free wi-fi and extremely nice staff. Excellent continental breakfast, very good restaurant in the evening. Bad points - on a major road, so some road noise early morning, gym could do with more facilities (though machines are new), balcony plant boxes neglected.
The food and service at the hotel restaurant is excellent. The room are very spacious, and having satelite TV with most channels available in english is also very good The only bad point about staying here are the beds, they seem quite old as tha matresses are not flat anymore.
The front desk personnel were very friendly and helped me navigate my travel plans. I spent one hour looking for it. I came off A4.
Great location. Very classy hotel. Very accomodating staff.Very plentiful breakfast, lots of goodies to choose from. Free parking. Local ristorante near-by with home made meals and economical prices with dleicious food.
Very close to Torino and to the airport, cable TV, free internet, big parking place
The excercise room was excelent IT smells ciggeratte smoke and old furniture.
Excellent-our luggage was lost and they made several phone callls for us-our Italian language skills are poor.Location excellent for walking in the town. The design od the hotel didn't seem to fit the area but it was very convient and the staff were knowledgeable and helpfull.
Extreemely helpful staff. Clean and modern. Confortable room, nice design. It was a very agreable surprize to find this hotel. Light improvements for the breakfast are needed - to complete the missing items after 8.00 hr and to replace too many sweet backery with some rolls and/or integral bread
It was like an American hotel with large rooms and good facilities. Previous hotels in Italy were not as nice.
The hotel was extremely clean, comfortable and well serviced by polite, courteous staff. Good breakfast was served each morning although dinnner the night we arrived was poor. Clearly, the hotel doesn't do evening meals - that was the most disappointing feature of our stay.
Large and comfortable room. Nearness to the motorway.
The staff was excellent. The food was very good. Even though there was a large wedding going on, my room was quiet. The grounds of the hotel are beautiful.
This was a beautiful hotel in the countryside. Great place to relax. I would definitely stay here again.
I was only there for one brief night, however, in that short time, the staff was truly incredible. Each was friendly, considerate, and extremely professional. I truly felt that I was in a luxury hotel and that each person was highly trained to make the customer have the best experience. The manager gave us a beautiful bottle of wine as a thank you! Needed more electrical plugs in the room. No electrical outlet in the bathroom.
the siteseeing is beautifulle, it is a hotel where i will stay during every buissnies trip becouse i like the staff, i adore the rooms, and the whole picture is just perfect..i love it! In the 10 PM, i had to put my close on and go on the other wing of the hotel to get my self a drink. I think the staff should of get me the Coke into my room.
Clean Place, Great food, next to the airport. None
the location,and service
Great hotel, excellent buffet breakfast
Lovely building, elegant dining room, very helpful staff
The hotel is close to the airport, so close no taxi will bring you there. I was advised by the hotel to ask at the cti desk in the airport arrival hall for a taxi, which worked. For a euro 9 they bring you there. This could be mentioned on the homepage as it might avoid issues for other guests. I had a room on the front side right above the entrance that was exposed to a lot of noise from people entering, leaving etc.
it was a pleasant stay in a nice hotel and i fell in love with the nearby town of caselle the airport and motorway were quite loud from our room position we asked for a double bed but got 2 singles pushed together
Location to airport
Superb staff and food Air conditioning not good and no wi fi in room
Staff were very helpful and explained services available
i only spent one night there because i was on my way to the airport but the bed was comfy and the room and bathroom were very clean.
Convenient, safe and well located. The front desk was very helpful. This is a great alternative to staying right at the airport, because you are in areal town with shopping and restaurants.
Close to the airport at Torino and easy to find. Awful breakfast
This is where I will stay in the future. The hotel was very clean and comfortable. Staff was friendly and helpful. It is an easy walk to downtown Cirie and the train station, making easy access to local restaurants as well as a short train ride to Torino. The bed was comfortable and the bathroom spacious. However, the restaurant was closed so I cannot comment on the food. Breakfast was coffee and wrapped sweets; not really substantive food. It would have been nice to have fresh rolls for breakfast. However, I left very early on Monday morning, and on Sunday the bakeries are closed, so this may just have been my bad luck. (I only stayed there one night.)
Staff very nice and kind, nice and comfortable room
The room was clean and big enough, the beds very confortable The breakfast really horrible
Air conditioning in room did not function; breakfast very poor
We were looking for good continetal breakfsat, better coffee, chesse, salami...
As usual in Italy, prices are negociable, 86 announced but my collegue (Italian) pays only 75 €...Special mention to the staff of restaurant, who served me à 10.00pm and other peoples coming later on, very good Piemontese foods and wines.
Nice hotel, conveniently located, very friendly staff Broken shower handle, rooms could need more electrical plugs
Parking - size of room - airconditioning - good view. Limited free internet use (30 minutes)- not wireless, but cable adapter supplied by hotel. No eating facilities nearby. Breakfast ok but usual problem with very mediocre coffee.
Best hotel-stay in Italy, though others we stayed in were more highly rated & expensive. Clean, efficient, friendly & superb restaurant.
All the staff were helpful in giving us directions, restaurant recommendations.
We arrived late. It was never going to be anything other than an overnight stop. Pleasant bi (probably multi) lingual man on desk made sure we got to room quickly with no fuss and happily swapped it when I asked for twin rather than double. Nothing particularly special about the hotel, except it appears to offer midrange services much better than most of its sort.
very comfortable beds .. great views of the country side .. very friendly and helpful staff!
peaceful position well located to the autostrada
Convenient location, very helpful staff, easy parking No clock in the room, no extra blanket or pillow, shower water pressure barely there,
staff the minibar was empty
Having a restaurant. Good place for a stopover.
A very large, clean, professional hotel just out of Torino. We only used this hotel as a stop over; arrived late, left early, yet it was a very pleasant stay. No complaints.