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A modern, clean and spacious hotel with welcoming staff. It was easy to find and although on the main road into Aurillac was very quiet. Easy to find good places to walk the dog who was travelling with us. Breakfast was ok. It is a short drive to get to the centre of the town for restaurants but other than that the hotel is good value.
Sleeping, after a very long drive from Montpellier Despite directions, finding it in the dark, with two roads with similar names, was an unwanted challenge
receptionist very helpful &lbuffet breakfast booked a triple(3 beds,) given a double bed + a single.For 3 men. not pleased
Staff very helpful made good recommendation for food locally. Cheap budget hotel ideal as a one night stopover on way South. Good breakfast well presented
we liked the view of the valley and the surrounding mountains, and the outside terrace. The lack of staff, the size and furnishing of the room and the general grubbiness of the hotel.
sprendid view from the hotel windows and beautiful attendance of the owner of chateau. there were few guests in the hotel due to out of season,so restaurants menu was a bit poor.
The location and setting were absolutely superb. The pool was very clean and the view from the restaurant was stunning Coffee at breakfast was dreadful - a bit quiet for our liking - everyone spoke in whispers
Comfort of rooms Tried to offer us same table d'hote menu two nights running
perfect restaurant and swimming pool in nice calm landscape
The hotel was everything we hoped for and the views from the grounds and our bedroom amazing. The food was first class . We enjoyed the fitness centre as the swimming pool unfortunately was closed at this time of year.
the setting and history were exquisite.
Comfortable hotel in a picturesque location. Excellent restaurant. Lack of signage made it difficult to find.
The accommodation and setting. Our welcome was very poor. We were not shown our accommodation and had difficulty finding it as there were no available staff and no signs. We were not given any information regarding meals, dining room, or facilities. We did approach the manager in charge with our complaints and he was very pleasant. They did try to make amends but unfortunately the initial impression was very poor and lasted
Position Room lighting
Clean,good sized room. Good restaurant albeit breakfast bit limited No air conditioning so window open overnight-some local traffic noise
The hotel staff were friendly however the room was disappointing. The bed did not have a headboard which led to disappearing pillows. The showe was almost bigger than the room.
Centrally located, free WIFI, good value.
Warm greeting on arrival. Helpful and attentive (but not intrusive) staff. Everything was very 'stylish'. Website said that the rooms were very individual - and they were. Our 'Comfort' room overlooked the courtyard/terrace (bit intrusive having a path right outside your ground floor room window, but the rooms have nets and automatic shutters) and had a brown and cream butterflies theme throughout, with a four poster bed with light net 'curtains'. Even at dinner, the salt and pepper are stylish 'sculptures' of two figures in an embrace. Lovely. Would recommend. Its quite a way from the town centre and, strangely, in a 100% residential area. But perfect for an overnight stop if you are passing through.
Helpfulness of staff and quiet situation out of town Rooma quite small
Simple family hotel. Nice swimming pool. Very friendly and helpful staff. Rooms are still adequate but will need renovation soon. Location within walking distance of city centre: 30 minutes going to the city, 40 minutes coming back (because of steep hill). Not very convenient, but there is no better alternative. Slightly smelly rooms.
Excellent shower for elderly people. Decor new. Comfortable beds and effective double glazing. Lavatory miniscule and difficult.
Helpfull friendly staff. Clean and comfortable. Excellent food. A good base to explore the Auverne.
The hotel was ideally suited for sightseeing and was in a beautiful surrounding. The beds were comfortable. WiFi, although advertised was not available - we suspect the owner turned it off. He was not helpful in this regard. We used the hotel next door.
Although we arrived late and the restaurant was very busy, we recived good service. The hotel is ideally situated for hil/river walking. No
Beautiful location. Good value for money. We ate dinner at the restaurant too but when we ordered our wine it was unavailable. We were offered a replacement but when we asked if it was similar price, the waitress assured us it was. When we went to pay on checkout we discovered it was double the price for a very poor wine.
The hotel was easy to find, in a pleasant location. The room was nicely decorated, and the bathroom was spotlessly clean. We ate in the hotel restaurant on the evening of our stay and were disappointed by the meal and particularly by the rudimentary and rather chaotic service. Also when we were given our bill we had been charged twice for dinner.
Clean room, friendly staff, secure parking at rear.
Arrived at 7pm no one on reception but eventually a rude member of staff came and handed us our key. We booked a superior room but were told that the hotel was full so were given a standard room on the main road as last room available, no air-con and because of road noise had to keep windows shut. Also told that the restaurant was full so to walk into town to get food. Overall not a great experience.
Poor Hotel Not Clean, Limited services, Not Tea and Coffee, Cold, Not hot water at night, small room
The rooms were spacious, clean and modern. The bathrooms were very nice. The restaurant was excellent and very reasonable. The spa and fitness area were adequate and children friendly. The location was excellent.
This hotel is impecably clean, in a beautiful location and has excellent facilities. It was fairly hard to reach so you need to head to it early in the day. The pool was spotless, staff courteous, and overall excellent value. Everything was perfect.
Everything! Amazing location, Lovely clean, fresh hotel. We stayed in over 20 hotels across Italy and France on our trip and this was the best. Very helpful staff, lovely food and wine, the best pool of our trip and idyllic location. Deserves 4 stars.
Location, friendley staff Lack of air conditioning in restaurant and rooms. Room very noisey from road traffic
The location and the room were wonderful - our room had a view of the bridge which was spell binding. Sadly the restaurant was very disappointing
River setting and helpful,friendly staff.
Location is pretty as a picture... the true France. The owner is very attentive... excellent in every respect No
Pleasant hotel, close to the facilities we required, clean and pleasant, bathroom adequate and breakfast sufficient. Air conditioning did not produce enough cold, although our friend next door had no problem with his. Noisy when we opened the window.
Open environment made the outside look bright and airy. Rooms were dimly lit, making it difficult to read maps preparing for the onward journey. 2 pillows per person would have been more comfortable. Better surface on the approach and car park would have been safer as we arrived by motorcycle.
Easy to find, good parking lot. Clean. Very cheap. Facile � trouver, bon parking. Propre. Excellent rapport qualit�-prix. Narrow bathroom, bad pillows. Salle-de-bain �troite. Oreilliers m�diocres.
the care and attention of the propriator and his wife. the comfort and effort made to improve the hotel impressive the meal provided in the evening could be improved although not unacceptable.
Very helpful, friendly staff. Clean, functional facilities. Good position for ramblers, tourists. Nice swimming pool. Noise of traffic from nearby road.
The friendly proprietors, the pool and the food provided Proximity of the road
the couple that own and run the hotel made us feel very welcome from the moment they came out to us as we arrived untill we left food nice rooms nice lots of outside places to sit and relax by the river by the pool nice break