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Offhand and friendly stuff. Good local food at the restaurant. Old and excessively soft beds.
We liked the friendly staff and the excellent location: It is an ancient building (dating from the 14th century). The countryside is brilliant, the pool is definetely a plus and the meals were very good (as long as you are not a vegetarian).
Fabulous welcome, superb food and a lovely atmosphere
Excellent atmospheric dinning room full of objet d'art.
Clean hotel, friendly staff and good food will use this hotel again when in the area.
The peacefull surrounding. This is not a hotel itself, it's rather a cottage, and in my opinion it's not more than 2 stars. I've stayed in other french two star hotels which offer much better conditions. Bathroom was very small, with cheap plastic floor and poor amenities. The room carpet was very worn and ancient and was not very clean. Mattresses and bedding were low quality. This hotel (?!?) needs a quick refurbish.
Friendly welcome, excellent food quality and quantity and very reasonably priced. Secure locked outhouse for leaving bicycles.
The area, the food in the resturant and the hospitality
Excellent Value. Very friendly. Lovely food. Great location. Nothing.
The swiming pool was very welcome as the weather hot
The peaceful setting was delightful and the food was excellent. The shower facilities were not quite of the standard one expects in quality French hotels.
Our room was beautifully clean and spacious, with everything we could ask for. Peacefully located overlooking the hotels beautiful garden. I have very difficult dietary needs, and the wonderful chef was so accommodating, thoughtful and resourceful....I Would like to say that the other staff were wonderful too. So friendly and cheerful. We will certainly return. There was nothing to dislike.....I Would have been nice to have a tea making facility in the room as it was spacious and comfortable to sit in for afternooon tea, but this was provided in the lounge and we were never charged for it.
The food, the pool and the large family room Some of the staff were not particularly friendly or helpful
Friendly staff good facilities good food nice location well maintained One or two staff could do with customer training!
The setting, the garden, the lovely furniture and confortable bed. The overwelming smell of cooking all over the hotel, especially in the bedroom, all pervading day and night. Lack of fresh air and poor ventilation. The heater in the bathroom was not working.
The surrounding landscape and scenery. The abrupt attitude and unfriendliness of the staff. The power was disconnected in our room between 12 midnight and 3 am. No reason given and no apology.
The food is unbelievable, for a very very good price (but the remoteness of the area explains this as well). The hotel itself is nice but for a break or a holiday, I think it would be lacking some amenities for most business travellers (internet for instance).
The restaurant was exceptional - one of the best. The setting is idyllic
both Mr and Mme who managed the hotel;the antique items,the paintings,the library
quiet place close to beautiful mountain-area ,st.Jean Pied de Port,Roncevalles.friendly staff,good food.
The staff were lovely - very helpful in storing our bike safely overnight. Good to have wi-fi although we had to sit on the balcony to get a decent reception. We had the best meal of our 6 day trip across the Pyrenees. The food was fresh, local (trout from the farm a short distance up the road, and delicious. Very good value too. Breakfast was good with whole jugs of coffee or chocolate, although the bikers could have done with a bit more protein to set them up for the day. It was very good value for the 5 of us. The rooms are a bit tired and old fashioned. We had one bolster pillow across the double bed for 2 of us which was a challenge!
The hotel was fine but the only thing I would criticise is that the hotel was cold. The weather was hardly spring like and we all found the rooms to be on the cold side.
Very helpful friendly owner who though she said didn't speak English could! Very peaceful spot in lovely countryside. Limited menu but good food. Ideal for an overnight stop
This was an outstanding hotel. The staff in particular were very helpful indeed. I strongly recommend it.