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Gorgeous common areas, comfortable interiors, and (importantly and uniquely for Vegas) a well-designed layout that makes accessing guest rooms easy. This is truly a huge resort complex, yet you can still get in and out of it from your room with ease. It was also easy to find adequate (albeit pricey) dining with minimal wait. There is nothing worse than having to wait forever to be seated at a restaurant in your own hotel, and this was never an issue in The Venetian. We thoroughly enjoyed it and would come back for sure. The rooms, while beautiful, are in need of modern amenities like charging ports, easy-to-access power outlets, better lighting controls, and larger TVs, just to name a few things. We stayed in a 1300 sq ft suite, and the living area was 40" or so. I realize this may sound trivial, but it's 2017 and this is a 5 star resort. Another issue we had was the relative lack of reasonable dining options. There are over 40 restaurants inside the property, but (aside from food court-type options) only a couple are reasonably-priced.
Beautiful, romantic Italian setting hotel. Room was huge and very comfortable. 3 TVs. View was good and could see the strip. A lot of restaurants, but they were very expensive. Although there was a food court that was reasonably priced. I did like the fact that the Palazzo and the Venetian were attached and you could use the casino vouchers in either casino Would have liked coffee in the room. Most hotels now a days have a small coffee pot in the room.
Clean and nice hotel in a good location. There's nice restaurants inside. The pool is crazy. We went down one day at 11:30am and there was not a free seat anywhere. Absolutely packed. Went down the next day a bit later so we expected there to be no seats available but there were towels laying all over seats and on the plants. It was very messy and disorganized. Here's a tip, instead of the staff standing around chatting where you collect the towels why doesn't one of them walk around and check for free seats and clean up the towels so guests don't have to ask every single person if the seat next to them is taken. Be careful of the surface near the pool when it's wet, if you are barefoot it can be very dangerous and slippery. I saw many people slipping over. 2 basic cocktails plus tax = $40. Ugh.
The location and inside the hotel The pool was so disgusting and dirty
Decorations were wonderful and the room was very spacious and comfortable. Enjoyed eating at restaurant. Breakfast was really good! The entire place was very clean. Can't think of anything.
Decor is outstanding
View room description is misleading. Only view was of empty pool. View limited view of strip. Save the $40 per night for upgrade. There at of the hotel was awesome. Will come back with standard room.
Parking lot so far away from rooms
It is a nice and clean hotel The carpets in the rooms need to be updated
The hotel in general is marvelous! The suite is extraordinary. Very venetian. Definitely coming back!
Room large, comfortable, amenities very limited, towels not overly abundent, they were rough not plush, soft Getting from one area of hotel to another difficult, finding way around was somewhat difficult. There was no hotel book which described Resturant's, where located
Central location, bathrooms were really nice, everything you need/could need is in one building.
The gym and spa were very good. The hotel staff was pleasant. The food was good. Pushy aggressive sales people at Perfume 11 caused an overall negative response. I have already told five people to avoid this shop.
I couldn't get a refund after I did not go on my trip due to illness
The location is great, close to Wynn, Venetian, Mirage. The Suite was large. $5 tables during the day for fun. TI is a cheaper alternative tot he Wynn and Venetian and lets you stay in the same area and go back and forth walking to the nicer properties. The property and our suite were pretty dated. Our suite was large, but the furniture was old and worn out. The room was really dim at night, not enough lighting and it smelled like smoke even though it is a non smoking room. The hotel does not offer any kind of pressing service, they only have dry cleaning that they send out. My clothes were already clean, just wrinkled from my suitcase. Paying for cleaning them again and waiting one full day to get them back sucked. They charged a pretty hefty "Resort Fee" but I have no idea where the resort is. All I saw after being there for a week was my room and the Casino. I never went to the pool. I was disappointed they stopped doing the pirate show in front. Also, the restaurant choices suck. Who wants to eat at Senor Frogs when there are so many top chef places next door at Venetian or Mirage? Overall, TI feels like more of a downtown property than one on the strip. If you get it cheap, it's OK.
Convenient location Resort fees are a scam to extract money with little/no value. For the cost, the Health Club needs to be open 24/7 and have more equipment.
I liked that it was central. The room was clean and fairly quiet. What it lacked was coffee maker or kettle. Your forced to buy a coffee maker across the street at Walgreens or spend 20 bucks a day on Starbucks. Very smokey environment could not spend much time in the casino. Very tight machines so don't plan on gambling here. Vegas is not a good choice for Canadians right now and I would avoid it. Totally overpriced.
Location was great. Smokey smell everywhere, looks old, bathroom has lots of mildew/mold, very crowded and AC was too noisy.
Nothing... HOTEL .COM IS ALL LOT BETTER TO BOOK FOR ROOMS. They will not give REFUNDS.
Location was great! Right in the middle of the strip. We were also able to leave luggage at the front, secured, before we were able to check into the room so we could go enjoy the strip! Not the cleanest hotel I have been to. Mold on the ceiling, bathroom counter wasn't cleaned very well, old dried pink/red liquid on the wall.
Everything was great! The wait to check in was a bit slow but other than that.... my favorite place to stay! Like I said the wait to check in on Saturday was slow an there wasn't even a long line! If clerk would of just made eye contact an said just one moment that would of been nice! But once being helped she was very friendly
The hotel overall was great, staff was friendly and helpful. The pool was very very small for the size of the hotel and the hotel bathroom didn't have a fan for showering.
The location and low room rates are two of the best things about TI. The pool is nice enough. The rooms are mediocre but cheap. The smoking is overwhelming in places like the casino and pool
Free parking was lovely! And so many great restaurants and shops within walking distance!
The hotel lobby is gorgeous. The rooms were nice and tidy. Overall, a good place to stay.
Staff was quite pleasant and seemed genuinely interested in our experiencing a nice stay at The Palazzo.
The room was very spacious and clean. The bathroom was clean as well. Roomservice were fast and most of staffs were nice. Overall it was very clean and cozy. Somehow the security alarm went on at 5am while we were sleeping. It was very annoying and wasn't pleased with that. When I checked out I mentioned that to the staff. she told us that it was just the security alarm and acted like it is just nothing. Besides the alarm thing, other things were okm
Rooms, pools, workout room were all good. Delays in checking out, skeleton crew, trying to charge another 40 bucks per teenager in top of the pricey resort fee. Gouge
The room was soooo beautiful and large and had a great view of the strip. There wasn't anything we didn't like. It was fabulous.
Check in was very easy. Food and drinks are very expensive.
Location, casino, upscale The bed and pillows horribly uncomfortable for a 5 star propert
Complimentary water , coffee and wifi not provided
Staff very professional and helpful, room neat and clean Noise of cleaning near our room in the morning, can't sleep in or nap mid day, but it wasn't really that bad, I know they have a job to do
I loved the size of the suites and the comfort of the room. It was the perfect size for my group. The cleaning lady did not come in to clean when we asked her to come back after we left. She did not come back to later in the evening and she did not do a good job of cleaning.
The room was pretty and our cleaning ladies greeted us everyday and were really super friendly. For the price, we would've preferred a nicer view....when we booked it led me to believe we would have a view of the strip but when we got there, the front desk said they may not even have the Bella Suite at the Palazzo available. It was confusing. They finally made one available... but honestly this hotel is way too expensive. Not impressed. And that's sad...
Our first time at Wynn but it definitely will not be our last. The hotel rooms were roomy and comfortable. The casino, restaurants and bars were first rate. We even enjoyed the Buffet! An A+ experience!
The rooms are REALLY nice and clean. Even if your a guest of the hotel you pay $18 Valet. The parking valet is too busy and takes so long to park and pick up your car.
Beautiful and well kept. Can find as nice of places for less money. Not much to do other than gamble. Even lounge bar was tough to get into. Can be long waits for restaurants.
Unfortunately, their computer system went down and they did not have a back up. All of the slot machines had to been hand paid which took over two hours. No one was able to check in or out during this period of time. This happened on a Friday night (6/3/16) at approximately 9:15PM. I was stuck waiting to be paid a minor amount so that I could leave and make it to a dinner reservation. I finally left the slot machine to another player as I was meeting friends and would have been late.
The Wynn is always the best.
From the second you enter the building you realize that it's a 5 star hotel and casino. There are multiple pools and the rooms are very nice and spacious. The gambling floor is ample as well as the shopping and food options. I'm not sure I could ask for anything more. I highly recommend!!
I always love the gardens, the comfy casino seats, employees willingness to always be helpful, cleanliness, air quality isnt bad, detail in the overall decor... etc., etc.
Went to vegas didn't have a room went to a casino to get a room pretty expensive so I looked online and found the wynn at a good price. First time staying there ot was very nice inside and out. rooms are great would like to stay there again. Thanks Maybe just getting asked for the card every time went back to the room although I can understand why o well
Rooms were high tech Lack of nonsmoking rooms almost sent me to the ER
I liked the rooms, the comfort of the bedroom and bathroom. Cleanliness is not outatanding though. We had to request shower gel to get it. It was not available at first for instance. I didn't like the way staff behave and ibteract with us at the casino. It was not an atmosphere that encourages people t play cheerfully
Staff is great, room was great. We had an amazing time The buffett there has gotten famous and now there is a 1.5 hour line to get in. I feel guests of the hotel should have their own line so we can eat some breakfast.
The entry level room was amazing compared to other hotels Nothing bad to say
Room smelled like a nice man cologne. Clean. The spa area smelled great. No depressing casino in the lobby. Next to the mall. Nice view. Has shuttle and valet only. Huge Walk in shower and large jet tub. Huuuge Trump toiletries. Jet tub would not stay on due to being glitchy
Excellent rooms: roomy, clean and well noise insulated! Professional staff all around the hotel Convenient free valet parking The most comfortable stay I ever had in Vegas!
Loved that there was no smoking and no casino. Good security. Nice kitchenette. Didn't feel like they were out to gouge me for every penny like the other place we stayed at in Vegas. Would have liked a better area to watch the football game with bigger TV in the restaurant/lounge. Not unique to Trump but I don't like the resort fee or the forced gratuities in Vegas.
No gambling no smoking great They have a large tv in the Pool table section how did not work for days I mention it no body care very disappointing during Basketball and Hockey play off
The room was wonderful, view beautiful, great location Coffee @ the bar, very expensive. Service @ the pool restaurant very poor
Elegant simplicity. The rooms were very nice and clean. The hotel itself was also very affordable when I compared it with others and it was close enough to the strip, this was the determining factor to go with this hotel. It's also next to the Fashion Mall, which is nice if you live to shop. I love working out so a bigger Gym and and Spa would be a nice bonus.
Overall great facility, but unable to cool the room was a bit disappointing...coming from Alaska, low 70s for a room temp is uncomfortable.
Everyone was polite and very helpful other than the flat pillows everything was great The pillows were kinda flat
I like everything about this hotel... hassle free parking with their valet. Courteous staff, big sized room, huge bathtub which can fit 3 people in... and this was just their ordinary room. It's too comfy we don't want to leave the hotel room :)
It was off the strip. More quite and relaxing
Thie size of rooms and bathrooms were great! Along with the little kitchenette. The complementary Valet was very nice along with The carpet definitely needs changed out and updated. Found it looking very dirty and ragged.
The bed and pillows were very comfortable. The sink drain was off the track and "closed" I fixed. The shower - the ring at the top kept sliding down to the shower head. The radio/alarm did not work. Lack of consideration for other patrons - sexual sound could be heard through the wall, the drunks yelling/swearing in the hall in the wee hours of the morning. No room in the refrigerator for any "leftovers" - it was filled with liquor, water so that there was no room for the leftovers I had.
Quick, efficient check-in. Was offered a special offer to upgrade to a suite for an extra $75. Very quick valet parking services. Rigid check-out time
Did not like how they sneak in the resort fee charge
My sister had a room, or friend had a room and then my fiance and myself had a room. We checked in late and they offered to put all of us in a suite for an additional $100 plus we all had to pay a 35 resort fee. We thought it was a good idea so we could all hang out together but come to find out we were blessed with hearing the elevator the entire time. We also found hair in the shower. Other than that, the staff was friendly and the location is great. Food at the 24 hour restaurant there is not worth the price.
Very expensive, expensive resort fee with no coffeemaker, charges for TOUCHING the mini bar, no access to a fridge, horrible smoky environment.
Beds were soft, pool was amazing and the view was incredible. I liked that the windows did open a little when the room got stuffy.
Loved the experience at Mirage Hotel. Very friendly crew, great room and great restaurants. Whenever I come back in Vegas I am definitely staying at Mirage again.
There was almost no in-room amenities like tea/coffee/bottled water... Also, parking is not free... Finally, resort fee is extraordinarily high...
Only part of the entire stay that was positive was the Operations Manager finally coming through after having complained 4 times about my room and it still not being resolved. Housekeeping was an absolute joke. Leads me to believe that there is no communication between front desk and housekeeping. First night I check in, got a room with two queens. Almost jumped in to be to notice a big urine stain on the sheets. Thank God the second bed was clean so I slept in it. Oh did I mention the clump of long black hair on the ice bucket. Reported the issue the following morning and the girl removed the resort fees for two nights only to come back that evening to find the issue still glaring at me in the face. Reported the issue the following morning to the same girl I talked to the prior morning and this time all she offered was to remove one more nights resort fees (apparently as issues escalate the process to resolve the issue is to make the customer less happy). Much to my surprise I found the issue yet unresolved that evening when I returned to my hotel room. At this point I was thoroughly disgusted, what else wasn't cleaned in my room prior to me checking in and during my stay I wonder. Having found the issue unresolved I marched down to the desk to talk to someone that would give me more than a "We have done the most we can do" speech. I asked for a manager who too while apologetic had his hands bound with what he could do. When I asked him to go up to my room and see the issue for himself he informed me he had no idea that issue was unresolved for three days now. Eventually he pulled some strings and got me a ticket to a show and $50.00 credit for dinner. I work in the service industry and know that what most customers want is for the issue to be corrected and to some extent to be taken care of. After my first day that's all I wanted, I didn't ask for any money (company trip, company expense) so how hard is it to acknowledge a breakdown somewhere in the system, apologize and take care of the issue.
Needs a makeover
Location, amenities, restaurants Main pool area closed for renovation
casino starting to look run down. food/resturant pricing seems high.
The rooms, comfortable beds & uniqueness of everything. The food & staff was A+
Room comfort and view. Higher end hotel so crowd is relatively calm and easy going. Room smelt like old cigarettes. Only staff that seemed happy were the in room dinning delivery folks. Check in, valets and doorstaff were slow and unattentive. We are likely to stay at Venetian/Palazzo on our next visit. Better food options/shopping and friendlier staffers.
beautiful, clean too expensive. no perks.
* Spacious & luxurious room * Generally easy to get a spot around pool * Nice classy casino * Lots of restaurants in hotel * Hotel was exceptionally clean * Located at the nicer end of strip * Fantastic stay overall, would stay here again * Quiet room (which we requested) * They gave us $100 dining voucher which we greatly appreciated! * Staff around pool were pretty hopeless. We had to wait a long time to get service and even left a few times because we didn't get served at all * Located about a 20 minute walk from middle of strip so had to get a taxi a lot of the time * They charge for wifi which seems pretty ridiculous in this day and age
This hotel has everything and gives the Las Vegas feeling with a very luxurious wrapping. WiFi access is as natural a comodity as water and electricity. To charge 15 dollars per device per day for this is baffeling! Just include general access in the room price and remove device limit.
THE ROOM! THE SPA! The view! Deodorizer smell. (Better than cigarette smoke, I suppose). Food at Sinatra was way overpriced for not being very good.
Great size room, clean, bed and pillows super comfortable, staff friendly, excellent experience.
We have ordered vegetarian food and found meat in our food. Pool area was not bad, but could have been kept better especially water had lot of accumulation . Lot of cigarette smoke , even if you are not in the casino. It was the worst we have seen anywhere in Vegas
5 star restaurants, amazing spa, gym with everything you can ask for, great shows, luxurious hotel!!
The people who check your card at the elevator are rude
Best ambience on the strip. Great dinning options and very friendly staff
We have stayed here twice now and have loved both of our stays! Staff is fantastic! Rooms are large, clean, and sexy. The food and drinks are a bit pricey, but no more than most of the higher end hotels. It's a little noisy if you stay in a room overlooking the strip, with the clubs playing music beyond 1am. I would highly recommend against the breakfast buffet. It was included in our room last time, and we wish we had gone somewhere else and paid for breakfast.
The hotel was great, a little smaller than the other hotel's on the strip but this hotel has reasonable food options and is accesssible to the strip right across the street from the Mirage. You couldn't find the hotel parking area. Need better signs or directions to get to the parking lot.
Lobby hasn't been updated in years but rooms are comfortable and clean. Walk to rooms is much better then larger hotels. Could use a update on gaming and food area. Color scheme has been same for years.
The rooms were nice, had a fridge, a safe, a nice tv, etc. There is construction and you have to park in back. This wouldn't be a big deal if there was a taxi circle- which there isn't. We asked the staff to have a taxi waiting for us at a particular time, and after waiting 10 minutes, we decided to walk to a different hotel to get the taxi. If they aren't going to have a good way to get into the hotel- they need to do a better job ensuring people can get taxis to go where they need to be.
I enjoyed the location of the Casino Royal. It was perfectly situated to all the major hotels. I was able to easily get to a couple of the larger hotels where my convention was being held. I also enjoyed the fact that an Outback Steakhouse restaurant was attached, and a Ben and Jerrys. The Outback Steakhouse provide a great menu and atmosphere for dining. The room was very nice though small. However, it provided all that I needed to enjoy my stay: a fridge, keurig coffee/tea maker, counter space, desk etc. It was very clean too. Since I am not a smoker, having to navigate the casino to get to the rooms made it a bit challenging with all the cigarette smoke. Other than that all was good.
Everything else. The bathroom sink overflowed from malfunctions.
Location, small feeling of old vegas! Hard to get a cab around back
Location is perfect. Room was clean. Cleaning Lady didn't steal, did a great job. Ladies walking the Casino floor were VERY helpful and fun, directing me to the fun games and being enjoyable to speak with. Broke the toilet handle, couldn't flush without some work. Broke the shower handle, couldn't turn off the water without lots of struggle. Casino is aged. Construction. Lady working the lobby was not easy to speak with, not really a fun person, you could tell she was tired of being there.
Outstanding staff and customer service. Clean, comfortable rooms. Perfect location on the Strip without the price of a luxury strip casino. The little casino was and food options were good too! One suggestion - Don't book a room on the south side of the hotel unless you want to see and hear the trash compactor at work early in the morning at a neighboring hotel.