I paid for the hotel room type with guarantee facing hillside or pool side but I got nothing, facing rooftop of hotel entrance. I was told it was basic on first come and first available basic although the booking mentioned guarantee facing hill/pool side
Proximity to the city Interiors badly built from the start, maintenance poor, room service hygene standards poor, staff awkward often, loud techno music playing in the courtyard and reverberating throughout the hotel all night, felt like I was in a 1970's James Bond film mixed with star wars, didn't dig the vibe
Almost nothing The hotel is not clean, I've seen cockroaches in the restaurant !! The hotel staff are looking only for tips, when I finally had to pay for my stay, they asked me to pay almost 20% over the amount I booked for (this is not tax, they call it exchange rate difference)
staffs ware freindly resturant was good food was excellent
room services, food, staff are very coperative and positive everything is fine
excelent service by staff food quality , transport facility , and repairs done during the night should be strictly forbidden , nobody available to answer at reception at 4.00 am , required medical assistance...
Good hotel for business travellers. Especially IT related. I chose this hotel as I had some work related to software installation up there (for my wife as she is IT professional). However, I could see many tourists up there. I got good comfortable room and hotel staff was courteous. I found location not so great for tourists. It seems to be in old city. Not so great view from window.
Nice facilities, nice design, spacious and modern rooms. Friendly and efficient staff. Changes to my booking were swiftly made. Hotel pick-up and drop-of is a plus. It is an airport hotel so it is close to the airport. For the rest there is nothing nearby so you are confined to the hotel in the evening.
the hotel was very clean and quite is good for relaxing, the location is good for business people. i like most the spa.
The staff could have been better in their service.
There is nothing to like! I disliked the reservation attidude at all..
Near to the airport
isolation from the polution and hectic life outside i arrived early morning from airport and the staff could not locate my booking, it took them more thare 20 min to find it and turned out that they have mispelled my name even though i showed them my hard copy from booking.com