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service attitude Telephone was not really usable--or at least no one seemed to know how to use it!
Location could not be better - Right in Frankfurt Hahn-Airport. Clean, efficient, warm and great breakfast.
The location is just awesome - it´s literally in front of the airport. If your morning flight is delayed you can conveniently wait in your room as we did. Besides the price is good also!
New hotel located just in front of the Frankfurt Hahn airport and with a very good price-quality ratio.
Ok hotel just across the airport. rooms really minimum size Size of room and only seating for one
Minimal necessities, shower barely had water coming out, convenient location Shower, lack of amenities
Access to aitport. We missed the last bus from Frankfurt main station (10pm) and had to catch a taxi.
The staff was very friendly and helpful. Their mascot was a very cute mutt of a dog. It was bare basics, no soap in bathroom, no hairdryer, no frills but very clean. Also no restaurant even though it advertised as having one.
The hotel's location right in front of the airport terminal makes it ideal for passengers catching an early morning flight from Hahn.
Room fine, however noisy early in the morning with the sound of showers etc probably the fabric of the wall construction
Free web few intarnational tv chanels
A very good hotel. Nice people and location. Also very tasty and good restaurant! A hotel I would recommend to others.
Nice restaurant, free parking, excellent breakfast Noisy
good service and quality of hotel restaurant, free internet, high quality breakfast buffet, quiet room
sehr friendly staff, excellent breakfest service. Nice environment. none
The hotel is beautiful, very clean and comfortable with easy access to internet and adequate parking space. The surroundings are very nice and very quiet. The breakfast was a bit scanty. No choice of bread. The restaurant is not very well run.
beautiful environment, nice personnel, very good services
Very attentive service. Good food. Comfortable room.
Pleasant, helpful reception and attention.Comfortable room.Good food. The Postcode given covers a fairly large area and it was a bit irksome finding it after a long days travelling.
Nice hotel in lovely countryside location. Comfortable rooms, some with balcony. Nice outdoor eating area if the weather is warm. A lot of the food provided is sourced from from their own farm and is of high quality. They also make their own schnapps which is available for sale. Only 30 mins from the Rhine.
Extremely friendly, helpful staff. Quick, comfortable transfer to and from airport. Hotel very close to airport. Very comfortable, lovely room. Excellent breakfast. Couldn't have been better!
It was quiete. Cappucino
the staff were very friendly The bar was awful
shuttle into airport Frankfurt/Hahn breakfast can be more better , coffee was very bad :)
Very convienent to Hahn airport. Family room was very large and clean - Bathroom very large. Staff friendly and helpful.
The hotel is very near the airport, and they make it very easy to start your trip off in a friendly manner.
Great staff. Nice material choice and cleanliness of rooms.
Close to airport, clean, big room, free parking
Very convenient for the airport. You can walk to the airport - 12mins, or take the mini-bus after returning a hire car. The rooms are modern, and the breakfast is good value.
Excellent service We order honeymoon room, but did not get it, but when we have to pay - we have to pay about honeymoon room :(
Very clean. The sauna and relaxation room were lovely and the receptionist was very helpful and obliging and also had very good English, which was a great bonus. We had dinner in the restaurant and it was very good. The coffee etc. for breakfast was well done and there was a very good choice and likewise for teas. Nothing too bad - tea and coffee in the room would have been lovely. It was very wet when we arrived and we were a bit soaked, so a cuppa in the room would have been good. The breakfast was good but the milk and fruit area could have been colder. I am not sure if the fridge was working or not.
the hotel staff was excellent, very friendly and helpful. They helped me in brinnging back the rented car in the middle of the night with snow. Dinner was good and price reasonable.
Very clean, comfortable. Breakfast was very good.
Spa and very clean room; extended parking and shuttle service. None
Obviously a brand new hotel that still has some finishing touches to attend to; however very convienient to the airport with a magnificent breakfast. None
Friendly staff, airport shuttle, comfortable beds excellent food in restaurant. when I forgot an item and rang them they searched and found it for me and agreed to ost it home for me . Nothing.
Staff were excellent, situated within 3 -5 mins Drive of HAHN terminal, regular shuttles
Staff were lovely and free shuttle bus anytime we wanted was excellent service. Would definately stay again. Food was great too. I liked everything about it
Beautiful, modern decor. Great interior--lovely restaurant Wonderful spa area and sauna Room extremely small, no instructions on telephone, unable to reach front desk. No clock in room, no glasses for drinking in room.
Very helpfull staff. Food in restaurant was very good and staff had good local knowledge.
A warm welcome from the owner who spoke excellent english & offfered advice on where to visit,eat etc.Lovely spacious clean rooms.A plentiful breakfast with warm rolls, fresh fruit,cheeses,meats,cereals etc.A perfect location for touring the Rhine & Mosel regions & local hiking.Close to many shops & restaurants (should you choose to eat out) & next door to the attractive castle & grounds.
My room was very spacious with an excellent bathroom. The staff was very friendly and helpful. The evening meal in the hotel's restaurant was very tasteful and excellent value for money, breakfast was faultless.
View of castle out room window. Staff amazingly polite, efficient and accomodating to our needs/wishes
lovely historic building, friendly, family run, excellent service, food and wine.
pleasant central location and setting (church and castle out the back window - and the outdoor beer garden). Excellent food for both dinner and breakfast
A little difficult to find in the dark .Excellent value for money, speaks excellent English, Clean surroundings and appetising food food at a excellent price. We will definately visit this place again. Very old & historic castle & buildings well worth a visit
Excellent restaraunt, though it fills up fast on the weekends. Very clean and quaint rooms. Great breakfast and staff.
Friendly management and staff
just the dinner and wine the owner wasn't flexible at all. He doesn't know what customer care is.
The room was fabulous. There was an excellent view and it was very state of the art. I would recommend it very highly.
A nice hotel that I would recomend to others. Need a better map to the hotel
It is a hotel with a really good price quality relationship, 10 minutes from Frankfurt Hahn Airport. Very friendly staff. I recommend it.
The manager was an excellent host and made us very welcome. The breakfast was good and the view from the breakfast room was superb. The room was comfortable and very up to date. It was difficult to find from the Hahn airport, although once found it will be easy to go back.
15 min from Hahn Airport by free shuttle service
A really beautifull child friendly hotel. Excellent room and very helpfull owners. Ideal for overnighting at hahn. A car would be necessary,however, for longer stays.
The Staff were fantastic!!
The restaurant was good value for money & the rooms were not expensive. There was a shuttle bus to and from Hahn airport and we left the car at the hotel for no extra charge. It was only 10mins from the hoteml to the airport.
This family run hotel is a gem. The family are very warm and friendly. Our room was immaculate and very very comfy. Our evening meal was excellent and we highly recommend their cousin's white wine. The breakfast was great too with plenty of choices for everyone. Absolutely no. They even had a small map that they gave us to make sure we could find our way to the airport!!
the location is very convienient for the people i was visiting it had no tin opener..had to open a tin of soup with a knife..!! (a microwave would also be handy)
New fresh clean No soap in bathroom vanity or shower
large rooms, kitchen, new hotel
We enjoyed the fact that the hotel was five minutes from the airport. There was a great cafe by the hotel that we could enjoy a great breakfast, and a saloon/bar right next door that we could enjoy a drink or two without having to go far. Friendly people, extremely tidy rooms and great facilities nearby, but we recommend that you rent a car during your stay.
value for money. free transfer / shuttle from the airport is preferable.
Relaxed staff willing to help in any situation. Easy to get to from the airport and quiet village location but not far from the main roads. Very clean with comfortable beds and bedding. Extra helpful when a flight was seriously delayed meaning a midnight landing. Monika is a lovely lady! As it is an aparthotel I felt that a couple of essentials were missing. For example, there was no kettle but there was a coffee maker but that needed disposable filters which were not available. However, when we asked at the bar we were given filters.
The room,apartment was very clean, spaceous, and very convient for access to the airport. Just ten minutes or less walk to the terminal. The only think I did like about the room was that the the front window did have a curtain hanging, I am sure if I had asked one would have provide to me. The staff there was very friendly and helpfull.
The appartment was quite big, and everything was in perfect conditions.
This hotel was 10 minutes walk from the airport, the room was excellent.
the staff were very friendly and helpful.
Great as it always is!!!!!!!!!!
spacious rooms ,friendly staff,tasy food at the restaurant,sumptuous breakfast,free wi-fi ,free parkingSecond time staying there ,definitely each time I fly from Hahn I will stay there .
The wonderful countryside is very relaxing in the small town of Sohren yet you can still have a great meal at a handful of restaurants in this little town. The location is great and so close to Hahn airport. Kaefers also makes it wonderful for shopping and convenient to ship your purchases. Honestly this is a great overnight package for someone who doesn't want to travel too far from the airport and still do some shopping. There isn't anything I didn't like but it would be extra nice to have natural water instead of fizzy water in my room and a piece of chocolate too. Thanks for a great stay.
Quiet hotel at the country side. Poor lighting in the room. This is common for all Gernan hotels.
Shuttle to the airport was offered. At arrival could not get in touch with hotel. At departure hotel informed us that if no shuttle was available taxi would have been paid by them, nevertheless I had to pay taxi . I wrote a letter asking reimbursement for the eur 10 paid without any response as up to dat
Very friendly staff, rooms clean and comfortable, good selection of drinks, excellent food. A very well run establishment.
The hotel was lovely and the staff were very helpful.Great location for the airport.
Ideal if you need to catch a flight in the morning from hahn airport,Restaurant very good and the staff were very helpful
friendly staff, excellent food and good standard of hygiene local drunks
Excellent family run hotel. Quaint, comfortable, excellent service and food.
The people were wonderful!
Pleasant room and staff. Very helpful with our transportation needs. Good food in restaurant and nice people on staff.
Very nice and quite and a familiar atmosphere.
Nice family run hotel. Very helpful. Wired internet available for free in floor lobbies.
Rooms very clean and comfortable, bathrooms well-equipped, staff friendly and helpful
clean room, friendly staff, excellent dinner at a good price no
Staff very friendly & helpful.hotel is quiet & clean with a good breakfast buffet.
the hotel was very comfortable, the staff were friendly, the food was excellent and overall it provided very good value for money
Very good restorant!
Location is good, cleanliness is good, very peaceful, breakfast ok, price ok... Room was quite cold, in october...
Very good Restaurant was poor
free transfer - only as at the airport reservation desc
Excellent hotel with very friendly staff and beautiful restaurant attached. Good pubs down the road too.
The hotel was OK.The price includes a transfer to/from airport. Supermarket nearby.
Good place to while away some time between flights, walked around town, good restaurant.
Very personable and courteous service, very clean and economical.
Very special and personal attention from the owner of the hotel. Tasty food for breakfast. Silence around. No visible reception desk.
Very friendly staff. Free transfere from airport to the hotel. Nice and clean room and very quiet.
That was good and we liked breakfast a lot
The landhotel is a great place for an overnight stay..The room we had was perfect and so clean. Breakfast was great also. Staff were very friendly and helpful . Having the free shuttle to the airport and bus terminal was a bonus and a saving on taxi fares. I would most certainly stay here again.
Close to the airport. Good value for money. Being collected and taken back for the bus.
the hotel was ideal location near the airport. the staff could not have done more for us. they were on hand with the shuttle bus whenever we needed it be it going to the airport or to the venue we were attending beside the airport. could find no complaints about any of the services! would not hesitate to stay again.
The kind staff Staff is very busy (but theyworks out quikly)
how close it was to the airport and the free shuttle bus the hotel was not at all how it was shown in photographs on the website, no bar or restaurant as described on the internet, wifi didnt work even in public areas as described on the internet, i booked a none smoking room yet when the extactor fan was on in the bathroom (whenever the bathroom was in use) there was a distinct smell of smoke, the sheets on the bed were stained and the duvet was very small for the single bed. also i requested a wake up call which was forgotten by the morning reception staff, but she did appologise.
staff were very helpful and could speak English
The whole stay Soap reservoars were not easy to handle
i was appalled at where we ended up staying.It was not what i booked on line,it was a house with no facilitire.Could not even purchase a bag of taytos.real hotel up the road to right,had to walk up there to order cup of tea in morning.never again.AHovel.False advertising.TERESA 4/11/10
the buffet breakfast was excellent value for choice and cost the room we were allocated was not ready and we had to wait in the corridor for 20 mins while the room was made up .we arrived at 2.30pm
This Airport Hotel was on older building but had been refurbished making the rooms basic but clean and newly decorated. the bathroom was clean, and the bed and matress was new. The buffet breakfast was terrible - very little choice, hardly a buffet. The lady came over and asked us if we would like eggs and bacon which we said yes to thinking it was part of the breakfast only to be charged an additonal 2 euro each for them! Complete con.
Very clean, excellent bathroom and helpful staff.
I'm so impressed with the Friendly Master's hospitality. I sincerely recommend this hotel to all those who use frankfurt hahn airport late at night or early in the morning . Thank you for everything during my short stay ! none
large bed:) cold floor in the bathroom:(
Evrything was fine. Grate is to use shuttle. Price will be for me always high for everything :-) For this hotel is it all right.
Very cosy, quite, clean, good priced family hotel. Ideal for stay when you have a short breake between flights. Nice small town and welcome people. We have feeled us excelent because hotel owner was wery helpful. Tasty italian cuisine meals is served by Tony :) in piceria "Venezia" in Sohren not far of hotel.
the stuff is very kind.good breakfast.
Very convenient to Hahn Airport, quiet, comfortable, and affordable. Nice place to stay that's close to Hahn.
Very nice and clean hotel and the owner was very friendly. He picked up us from airport to hotel. Breakfast was ok.
I spent only some hours. The owner took me from-to the airport and this transfer was included in the price. It's a great location. It would require a basic restaurant it doesn't have.
Nice Room Good breakfast Friendly Manager Close to Hahn airport and easy to find Close to River Mosel for beautiful scenery. The room was only serviced as required (not daily) but this was not an inconvenience.