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Spent three nights in August, can't wait to go back. Everything was extremely clean and well managed. The staff was very helpful with a variety of reservations. The rooms were had every possible amenity including wi-fi and movies. Overall it was an unforgeable experience and I recommend it to anybody going to Cinque Terre.
The rooms were fine, the staff very helpful when we needed information. There are two train stations in Sestri Levante and we got off at the wrong one and had to take a cab. It's up a very steep hill and away from places to eat, etc. If you have a car, no problem. From the reviews, I was expecting a wonderful dinner, however, the chef was away on an emergency so no dinners and it was a downhill long walk to eat. Cinque Terra was our destination and we would have liked to have been closer.