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The outlook from our window of the courtyard and garden; the quietness of the town and hotel; the lift (we both have arthritis and find it difficult getting heavy bags up stairs - we generally stay in France for a month and have quite a bit of luggage). The staff were very friendly and helpful. The fact that we had free parking. No - the food was good, the beds were comfortable, the bathroom was clean - we do have trouble getting into bath, so it would have been better for us if there was a walk-in shower.
Good location, nice garden.
the people were very friendly and everything was clean much noice in the rooms you hear everything from the other rooms the bed was very bad
The staff were all extremley friendly and were very helpful. They also let us leave our case in the hotel for a few days while we travelled and then we stayed there again in a different room ( see reason below). They had a lovely parc to sit in which was part of the hotel. The shower holder was broken so we had to hold the shower head. We mentioned this to the staff when we arrived ( I can speak fluent french) and 24 hours later nothing had been done , so I asked for a key to another room for the 2nd day to have a shower. later that day they fixed it. Also in room 212 ( I think ) the toilet was so close to the door that you could hardly close the door when you sat down..Breakfast was 10 euros which was quite expensive , so we had breakfast in a nearby cafe for 4 euros.
The staff were very helpful and the rooms were very clean and tidy each day. The menus on offer were excellent with a high standard of presentation and a variety of local produce and dishes available. Excellent wine list too.
Fabulous view from room --so close to all the Cantal valley tour routes-- some roads scary--not the hotel fault-- Wonderful evening meal and wine for the set menu, one of the best regions in France and worth the detour away from the main routes-- will return
Very friendly staff and also an excellent restaurant! We slept near the stairs so the room was a bit noisy.
Excellent cuisine.Lovely family room with mezzanine.Beautiful scenery.Welcoming staff.Would definatley return .
The rooms were very comfortable and the location of the hotel was very nice with great views. We arrived late due to a flight delay and a long journey by car from Bordeaux and the restaurant was closing, although they were kind enough to provide us with a limited menu of very palatable food. The following night when we returned the place was completely shut up with no staff available. We wanted an early check-out and struggled to make ourselves understood and get out of the hotel on time on the final morning.
The hotel was comfortable and in a good location for our journey. The food was good and one of the staff was very friendly and professional Our stay was marred by one extremely unwelcoming member of staff who seemed to resent us staying in the hotel.
Good location and good value for money
Clean rooms, friendly staff, value for money, fabulous location, peaceful atmosphere, wonderful views. Would definitely stay again. No late bar or refreshment facilities,no hairdryer
position,staff,an excellent visit, will return,have already recommended to family for the summer no
Beautiful setting; lovely outdoor dining facilities
Friendly comfortable Hotel with spacious grounds and beautiful scenery with views overlake and mountain. Accesible walks of every kind. Food is excellent with good servings and interesting choces When the room door is closed at night there is no ventilation, because the night vent is covered by a curtain over the glass of the door. There is no window.Shower has no curtain.
location Lack of ventilation in rooms. Unable to open any windows.
The menu was somewhat limited
The location alone sells this place! It deserves 5 star status for the location alone! Not a huge choice for breakfast but was quickly forgotten about with the views and the driving roads to and from this hotel!
Nice accomodation close to the lac + simple but good food. The lac is reserved for fishing, so no bathing and even no walk way around.
The location is great - very relaxing and no traffic noise. The mist on the lake in the morning was magical. Food was basic but plentiful and staff were pleasant and helpful. Twin rooms only had 2ft 6in beds which are quite narrow for adults, although very comfortable. Also, in very warm weather, a window would be a great asset for night time ventilation.
Staff very helpful as we do not speak French, and the food was very good.