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All staff was very friendly and helpful and we received a warm welcome upon arrival. The room was well appointed, very clean and quiet, the matras firm with a down comforter. The breakfast was ample and despite us lingering longer than the appointed time of 10 o'clock staff did not make us feel unwelcome. The casino restaurant was newly decorated and looked cheerful - as was the staff despite beeing a bit harrassed. First course and desert were very good. We were disappointed about the quality of the meat (tough, dry) we were served for the main course at dinner in the Casino Restaurant. Staff did offer an exchange though but it was not really an improvement.
Clean rooms. Good value. Friendly staff who speaks English.
Enormous room, generous bathroom with two handbasins, large shower and bath. Staff very friendly and helpful. Food in the restaurant good value and very well prepared. Breakfast a little disappointing compared with the other high standards set by the accomodation and evening meal. (Good quality but a more basic buffet than I expected for the price (9 euros).
Staff was really helpful and friendly. Dinner in the casino next door was good and great value for money (coming from Switzerland that is...). Parking available at no additional cost.
Very Polite Staff and very helpful especially because we do not speak French. None
Right from the first step inside this hotel the feeling is good. The reception staff are excellent, efficient and professional coupled with very good, clean and well equipped rooms makes this hotel a great place to stay. The casino next door offers a restaurant and if you want something to do after dinner. We were not disturbed by the exit of people from the casino. Everything is organised perfectly. We have already booked another night at this hotel. Only that the breakfast was not included in the room rate. The price of 9 euros is high and we would prefer to pay a little more for the room with the breakfast included.
Good service. English speakers. Good rooms. Beds are too hard!
The hotel was tastefully decorated and both receptionists were very friendly. The mattress was too hard causing aches and pains. We could not sleep well.
I did really appreciate the excellent service and the kindness of the people working there. Nothing to say.
quality of the rooms and of the hotel in general
The hotel is located facing the central park, quiet and well-equipped/decorated. Staff is very friendly and helpful (in parking our bikes in the basement for example). Parking spaces (shady all day) are plenty right in front of the hotel. Although the hotel has no restaurant, these are around the corner.
cleaningness and beuty of hotel design and comfort, wifi access was very useful there is no reception or attendant for problems at night time
large room, clean, nice location, interesting price room just above a streight street where people feels like Valentino Rossi
Les studios sont bien aménagés et de bon gout. Personnel aimable
rooms like a four stars hotel it has not a 245h reception. But it is not an hotel in fact.
Everything. It was a most enjoyable stay. Recommended. No restaurant on Sunday evening, but they arranged for a local restaurant.
location and spacy room
the fact that you can't take diner.
Ideal location, Hotel well maintained and clean. Breakfast room particulary pleasant place to eat. Easy free parking. If staying more than a couple of days the small kitchenette would be ideal. Can't think of any.
The staff were great, friendly,limited English but we had a laugh communicating.I would recommend this hotel to anybody,friends,collegues,family.We are still awaiting our Boiled Eggs ordered at breakfast,staff and chicken obviously very busy but a very small hiccup,I would certainly stay there again.Many Thanks..
nice hotel manager, good location, beautiful environment (les ballons). breakfast, no toilet in jouw room
Town centre location, character of building, helpfulness of all staff, garage facility, value for money. no
Large, well equiped room and excellent bathroom. Very friendly staff with very high standard of customer care. Unfortunately we did not have time to visit the beautiful spa as we were attending a wedding on Saturday and it was closed on Sunday. Television in room did not receive any english speaking channels apart from a very fuzzy news channel.
a grand old hotel with modernised comfortable rooms and a high star experience. excellent shower, good breakfast, friendly staff. attention to detail shows throughout. hotel was faultless, although the town of Plombiers is small and sleepy with little to do outside of the spa facilities.
The view and everything, location No
Good location, parking, remodeled rooms and bathroom and on site restaurant. No help with luggage
the service in the restaurant was slow at evening, in the morning there was not enough warm milk nor scrambled eggs provided
nicely renovated bath room. Fresh fruit juice
Beautiful old architecture, big and stylish, modern bedroom, good food, peaceful. Setting for a movie! bed too short. Breakfast so so, not all serving staff very friendly.
Tha staff was friendly, the room clean, the breakfast excellent. It's good value for the money.
Room much poor than on photos. Breakfast is poor. Used-opened cans for sweet jam on table. Declared distance from La Bresse is much more in reality. Upleasant impression in general.
The experience was very good. The Hotel is clean and not expensive, the staffvery friendly.
it is what it is!! A good value, no fuss hotel.
The Hotel staff were very nice, the location was quite far from the SKI resort but given the quality and cleanness it completely worth it. If you want to go SKI to La Bresse or Gerardmer take this route towards the resorts : Hotel--Val D'Ajol--Remiermont--Cornimont--La Bresse or for Gerardmer after passing Remiermont follow the signs for Gerardmer Otherwise the GPS may guide you through some mountain roads that could be blocked in winter!
Quietness of location.
the food was great and staff friendly. Nice garden. enjoyed the swimming pool
We had a memorable stay at your hotel. The ambience was very satisfying.The nice town and the beautiful countryside are an important asset.
Nice hotel with next door house used as annex for more bedrooms. Lovely grounds with tennis court, trees, lawns. Good indoor swimming pool and sauna. Very good restaurant - excellent cooking for dinner and relaxed breakfast. The decor is getting slightly worn and in need of renovation.
The restaurant was fabulous, as were the staff of the restaurant. The hotels location was great. Their huge garden was idillic and I'm sure the swimming pool was also very good. The room we stayed in was a family room in the attic of the house, though there were only 2 of us, and could have been anywhere. It felt like a motel room and we paid the highest price expecting a romantic French bedroom. It really tainted our stay and would put us off from staying again. We did ask for another room only to be met with the a typical galic shrug to say they were full, which I am sure they were not.
very good, but the beds are very bad
Wonderful welcome The evening meal looked beautiful, but the flavours were disappointing. Atmosphere, wine and service were excellent though
Bathroom was nice No fan in room and was very hot
attractive building, well-kept garden, good location and excellent food
The food was fantastic I recommend the trout fish dish it was brilliant it was so tasty I could eat about 20000000 portions!!!!!!!
The rural position which was quiet and isolated, ideal for walking and trekking. The rooms were adequate, although the bed linen and towels were to a high standard of cleanliness. However, the welcome and general attitude by staff was to a poor standard. Equally, the food quality could only be termed as adequate, far from being gourmet.
Amazing location a very peaceful. Dinner menu for all 3 courses was excellent. Rooms are basic but comfortable and ours was huge and very bright with great views. Definitely need a sat nav to find it...though that could be a good thing.
This is an hotel to go to if you want to get away from it all. The staff were friendly, efficient and helpful. The food was of a high standard.
If you like seclusion this is for you in the middle of the forest it was peaceful and quiet. It was not easy to find particularly when the nearby main road was badly sign posted with major road works
I loved the food!
Location was superb.
The staff were very friendly. The restaurant was excellent, and the rooms were comfortable. Parking was a great bonus.
staff were very friendly, good position for the Casino and restaurants. room was tired and damp due to a leaking bath. The shower didn't work.
They were very adequate for our requirements as we were only there about 5 hours. Having to phone someone to be able to check in before 6pm.
therw was a large screen TV, there was a balcon,
Very friendly hotel staff even through the language barrier!
good location in town, friendly and helpful reception, quit room on the backsite of the hotel painting and furniture needs some upgrading, beds are quite small and hard
friendly staff always
Good value for money, big bathroom, clean but the furniture and decoration is old. However, for a short stay or trip, it is a very good choice.
It was in a good position for the town It was understaffed