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The hotel staff was really very friendly and very flexible to help us, I was there with a van to move my son to Valence and using the parking lot eg. was not that easy...
price parking lot is rediculous, too narrow making it very dangerous, lighting issues, parking spaces not well indicated (i.e. poor signage)
The hotel is located very conveniently, the secured garage is a great advantage, the staff was very friendly
Breakfast was fine - not much else in the immediate area so recommend to have the hotel breakfast. Parking on site. Close proximity to internet centre and laundromat. Our room, a standard double, was very basic and dated, nothing like the website appears. The kitchenette advertised came with absolutely nothing to make it usable - no kettle, cups/plates, cutlery, cooking pans. Room maintenance was very sloppy - we had to ask for something every day - no toilet paper when we arrived, towels taken but not replaced every day. The reception staff however were very friendly and helpful and speak good English.
Nice room, secure parking, friendly and very helpful staff. The hotel is clean, modern and has good facilities. Centrally located it was ideal for exploring the town and there are a good selection of restaurants nearby. The room was very hot and the fan provided did little to reduce the temperature. It was difficult to sleep. The room was very nice despite the heat.
Decent room for the price. Just a stop over night on the road so it fit the need. Long way off motorway to this location.
Good location, close to center and highway exits. Very simple no-bullshit access to internet and parking. Room had a fridge and a stove, very useful if you plan to stay for a few days. Tight parking and budget-hotel shower, but other than that, no serious issues.
the underground parking was greatly appreciated the kitchenette area had no equipment thus unusable and the sink had a musty smell - not a problem overall.
Moder in the good sense of the word.
Friendly personal, Excellent bed & pillows, Free WiFi, Parking closed at inner yard. Easy access to parking direct from the floors
Good accomodation, clean, staff helpful, good location in valence.
A most beautiful, stylish and comfortable hotel. Suberb service and wonderful food. One of the nicest rooms we have ever stayed in.
The dinner is excellent and the 3 stars worth. Staff is very kind and immaculate. Room is excellent. no
Maison Pic is on a rather drab street in Valence. Our room was large, bathroom was lovely. Prices were more than a grand hotel in London I would put it in the same class as Hotel de Ville group in the UK except the prices were obscene. 20euros for a bottle of still water from the mini bar. I found the restaurant overloaded with staff flitting here and there. Food was good but for a plate of lamb at 90euros it should have been amazing and it wasn't.I would not rate this hotel above average but with a totally exaggerated idea of its own importance. It is not in the same league as Le Manoir which serves much better food has more beautiful rooms and is considerably cheaper. Too many staff in the dining room. Food in my opinion was over salted. They did sya Anna Sophie was not on duty so perhap that is the reason. We found dining there not an experience we would care to repeat, it is all too articial and they seem wrapped up in their own importance.
Everything, professionaly run by excellent staff
nice restaurant and good brakfast. free parking inside the hotel. position very closed to the motorway. nice view from the room.
The staff were very freindly and helpfull and the food was good, as the menu was only in French the reception printed it in English for us.Very good None
The standard of the bathrooms, they need some refurbishment.
Excellent mood lighting in the room and food in the restaurant was 1st Class.
The location was good, room was good (bit small, but clean). Hallways leave a bit to be desired in "decor". Restaurant ws great. Good access to the Motorways which was what we needed.
Staff, tv was not working, wc sepparate of bathroom
Reception happy to change the room at our request. Excellent pool and nice gardens for relaxing with also shade.Convenient location for travelling on autotoute.Staff and service good.Liked the private terrace outside the room. First room offered was opening right onto the restaurant so no privacy at all. There were plenty of rooms available so this one should not have been given to us in the first place. Breakfast good, dinner pricy but ok and 1 magret between 2 was not very generous.
We appreciate dogs allowed
restaurant prices far too high. 13.90 eur for a curry consisting of 4 small pieces of chicken, a tablespoon of curry sauce and a lump of rice
It's interior is rather old and in need of refurbishment. During breakfast the staff was already removing the breakfast and we had to ask several times to bring us some coffee and bread.
The rooms were very big and the bathroom were very nice. The parking was save and oposite the hotel was a petrol station. The service was good, too. It was a bit strange that fthe toilett and the bathroom were in two room. Some hairs of the guest before in the bathroom and some stains of glases on the badside table.
breakfast buffet + free wifi diner
Good service and big room Smoking smell for a non-smoking room. Very disturbing
Staff at reception very helpfull, rooms comfortable, The menu in the dining room could have been a bit more interesting, not a lot to choose from. The bar should have some one there all the time, really not very good. The person that did serve was very unfriendly, not a good person to be dealing with the public,
Room stank of smoke
good location close to motorway
The room was excellent: large enough and extremely clean. The safe had a problem and could not be used.
Just what we needed after a long drive- comfortable room, excellent restaurant and very friendly staff. We were so pleased we stayed at the hotel on our homeward trip. No
Good clean room with free wifi. Restaurant closed on a Saturday night.
good and safety parking
convienient stop off the motorway..good price..would use it again
We stayed at this hotel a few years back and did not think very highly of it then it had not improved , the lighting was awful the room very cramped see above
i liked the staff, they were very friendly and helptul.
Used the hotel as an overnight stop en-route to uk from Spain. Hotel was easy to find. The reception staff were very friendly and helpful, there was a good buffet style breakfast. Free wifi and secure parking were added bonuses.
A basic hotel, staff always friendly and efficient. Bit close to the railway, but I knew that from previous visit and accept that.
Good location and easy access from motorway. Comfortable simple accommodation with helpful staff and good restaurant.
We were very disturbed by the noise from the outside people on the patio either having a drink or a smoke. It was not that they were rowdy but their voices echoed badly..
Price for family room for 4 persons only 75 EUR! Located in the city center. Too close to railway. A lot of trains pass at night. Do not sleep with windows open.
Very well situated for our long trip from northern France to southern France. Tournon sur Rhone unexpectedly nice little town by the Rhone. Good budget hotel.
Central to all local shops and facilities, and the room was clean. Breakfast was very good also.
We loved our stay at the hotel. It was clean and had a good atmostphere. It was close to the river. Close to shopping. No.
The room was quietly located overlooking the courtyard that doubled as a secure parking area. The room was good-sized and tastefully furnished. The bathroom was modern with an excellent shower. There was reliable free Wi-fi in the room. Restaurants were within easy walking distance. Only minor points, but there was the occasional sound of passing trains, but not loud enough to prevent sleep. Cars starting up in the courtyard may disturb late risers.
Well situated, and on site free parking. Rooms very bright and pleasant. Good value for money
Worthwhile clean little place while touring vineyards in Rhone. Good location and they have parking.
Great welcome, very clean. Food fantastic. A real find.
We used this hotel on our way further south to France. We stayed in Azalées one night and it was excellent ! Nice and very clean hotel room. Very friendly staff, nice dinner, good breakfast. There maybe could be a little more choice of bread during the breakfast.
It was away from the main road but still in the middle of town so handy.There was a car park. There was a car park but it was quite small and tricky to get in and out of at busy times.
Helpful friendly staff, clean pleasant rooms, comfortable bed. Good breakfast. Excellent value for money. Highly recommended
Reception staff could speak some english.
Staff very helpful and friendly: great jam for breakfast Very simple rooms in dull roadside location; practical but not pretty
The locked and easily accessible car park; the helpfulness of staff; the quietness of the immediate environment. Not too easy to access the hotel from the main road on first arrival - but we shall know next time!
Convenient location, easy to find, and walking distance into twon and restaurants by the river. Clean, modern and well-equipped rooms, with air-con. Good breakfast. No - everything was fine.
Good location for breaking our journey.
Very comfortable small hotel set in a quiet location within walking distance of both Tournon centre and Tain l'Hermitage. Hotel easily accessible by car from main road network and with secure parking. Would make a good centre for those wishing to explore Rhone valley and its vineyards. Staff very welcoming, helpful and friendly.
It was within walking distance of the river and town centre
Very clean Hotel! Very friendly staff! Private parking area. Ein sehr sauberes Hotel! Sehr freundliches Personal! Privatparkplatz. Ganz gutes Frühstück. Only french tv. Poor ac, when it is really warm outside. Some staff speak french, only. Nur französisches Fernsehen. Die Klimaanlage ist etwas schwach für heiße Tage. Einige Mitarbeiter sprechen nur französisch.
Quiet clean friendly service lacked facilities. A bit far from town.
Very friendly staff! Very good breakfast! The small kitchenette existing in the apartment was a really bonus (look for it hidden under a sliding door!)
All were excellent
Price Toilets not cleaned properly.Dirt build up above blinds where air intake from outside - never cleaned. That said everything else clean and bed comfortable. Location if without car difficult to access town.
The staff is very friendly and helpful, the hotel is very nice, modern and open (the structure). The room is very romantic with red and black colours..! and the breakfast is yummy...! It's not walking distance from city center, we had to take a taxi everyday into town!!!!
Staff very helpful. Handy in mid france for trip home from Spain No bar or food in evening
I just don't understand why a hotel cannot create something on the wall of the shower to fixate the shower head. Breakfast is meager.
Free internet using LAN, working very well. Big room. Far from city.
Pleasant staff (although I was assigned a non-smoking room even after confirming at check-in that I wanted a smoking room). Decor is modern and clean. Hotel is quite new. Rate was fair. It's not clear what audience they are trying to serve. It's very much a residence hotel (long-term stay). Sparse room fittings (e.g., no tissue paper, plastic cups). Sound travels through floor. Mediocre breakfast. Location is in a parking lot mall a 15-20 min walk from any interesting part of down (and down a fairly noticeable hill). I would recommend only if you needed a long-term residence on the north side of Valence. In that case, it certainly seems better than others I have stayed in.
Cleanliness of the room, friendly staff, conveninent location
Very helpful staff. Free internet 15% discount reluctantly given at a local grill restaurant Strong odour of dog or other animal in the room hotel is located at the ensd of a large commercial shopping area hence it is completely soul less, dull. It took three goes to get the 15% discount at the recommended restaurant
Efficient, functional and cheap
It was extremely noisy. Breakfast was a joke: no milk AT ALL, poor coffee and bread baked on the spot. It does NOT deserve 2 stars. it's barely 1.
very nice and helpful staff shower was very noisy and the room a bit cold at night
Reception staff were friendly Room was small, dark and smelly of damp, the bathroom was moldy and very dated.
The staff were friendly and the food was good. My husband wasn't able to connect to the internet in our room.
Choice of television channels!! Nothing
good location and accessibility when travelling to the cote d'azur, Friendly people, however the room and especially the bathroom need more attention as there was a very distinct fungus smell. the bathroom needs to cleaned
It was simple but it was good The badroom the shower
Breakfast :-) a new motorway by-pass is making it harder to find the hotel, because it's not on the map or GPS navigation yet.. (driving form Genova)
Due to weather the hotel was very busy The female receptionist staff worked very hard to look after everyone and serve us with a very good buffet as well as run the bar Many thanks to the very plesant staff
Stunning location and delightful chateau with period fittings and fixtures and pictures and teacups and friendly staff and art exhibition. The booking.com directions were wrong in the final details. When you get to Place Rampon and Rue Jules Ferry, you have to take the road to Vernoux (there is a sign here to Urbilhac) and about 1km outside Lamastre you turn left into the private drive for Chateau d'Urbilhac.
The setting of the hotel was incredible. An amazing 'little' park to walk around in, great tennis courts, a beautiful pool, an incredible view over the rolling hills in the valley. This place is magic. In fact we were put up to the next class of room, which had very recently been renovated beautifully. I would have been happy to stay and relax in the room to soak up the castle atmosphere, but including the spa bath in the bathroom, there were too many things to do outside. Perfect for a romantic weekend stay. The hosts are wonderful and very helpful. You could hear people walking and talking above and around you from our room. The food and wine list which were excellent, but just a little expensive. But the very good price of the accommodation (for the incredible services and quality) makes up for this expense.
The location is stunning, a wonderful place to relax and/or honeymoon.
The Chateau is located in the beautiful Ardeche region. It's quite an adventure to reach it but it's certainly worth it. Claude and Sylvie, the owners, are wonderful hosts and try to make you feel at home. My husband needed to go to a doctor and they even offered to go with us. Although English isn't spoken we still had no problem communicating. Sylvie cooks in the evening with lots of produce from her own garden and the food and setting was wonderful.
Stunning position and beautiful building. Relaxed family atmosphere. A wonderful 3 days.
Excellent food. Quiet and silent. Excellent view from the Chateau and Poolside - ideal for romantic get-a-way trip. We found the trip down to the Rhone river and other areas somewhat long - 40-45 min.
This hotel is fantastic - beautiful location, amazing rooms and fantastic food and service. We would definitely recommend.
Very nice chambre-d'hôtes, owners are very nice people, excellent environment to rest, great pool, fantastic view. If you like to be a few days away from stress this is the perfect location. I would surely recommend this place for 1 or 2 nights but for lunch/dinner I would go "downtown". Food and drinks are way too expensive, you cannot eat à la carte, only menu of the day at 38 euro/person, 1 bottle of wine 28 euro while France is the wine country???. Breakfast is very basic, only marmalade, no cheese, eggs,... so in general the name "hotel" is not correct, it's a high class chambre-d'hôtes.