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Staff spoke English willingly.
The maitre d' is wonderful. The food was very good. And although the outside temperature was below freezing, the whole hotel was properly heated. Our night receptionist, although charming, needed a hairbrush and a smarter jacket.
shampoo. There is no shampoo provided by the hotel. I use to expect one in this kind of hotel
Very quiet, comfortable bed
I liked very much the style of the hotel, the restaurant is very good. A very good value for money Poor english knowledge, Bathroom to be refurbished (tile on the floor broken, no airdryer
Attentive personnel and a gigantic wonderful park right on the grounds No elevator.... But this wasn't a huge problem because I didn't have much luggage.
many restaurants in the near of the hotel bathroom and toilette are not realy new
Good Breakfast and great to be so close to a lovely park however . . . Beware some rooms are very smoky and we weren't able to change to another.
Nice circumstance, reasonable price.
Clean and comfortable with friendly staff. Good value, good location for my business in Le Creusot. Modern restaurant, with reasonable choice of dishes, fixed menu or a la carte. Eat outside, in a covered veranda or inside the restaurant. Room had a nice sized en suite, with large shower cubicle two shower heads, well decorated and maintained. The AC was either being installed or overhauled, and was not operational at the time of my stay, however, two fans were proved which proved more than adequate for my stay in July 2010. I have further business in August and will use this hotel again.
The hotel was easy to find and all the staff were very helpful. Location is good if you need tio travel across France. The breakfast was €7 but was very bad value. There was really no service and the selection of food poor. But it would not stop me staying in the hotel again, I just would not have breakfast.
The room had a bed. Restaurant looks like it serves really good food but we did not try. This was surprising based on the rest of the hotel. The room looked as though it had been burgled. There was very little in the room apart from the bed which wasn't great. The carpet had white-ish stains all over it - did not remove shoes. Bathroom was clean but very sparse. You have to bring all your own toiletries unless you are happy to use liquid soap from a dispenser on the wall. The light in the bathroom was really bad and I am not sure if I went out looking like Coco the clown as I could not see to do my make-up.
I liked the standardized service you get at all Novotel hotels, where you know that you cannot go wrong. The room was spacious and clean and the hotel leisure facilities very good.
I always go to this hotel whenever I travel to Burgundy. It is a good hotel with a superb cuisine and wine collection.
This is the second time I've been in this hotel in the last month and I enjoy it a lot.
Family room for a good price Parking is 7 euros extra per night; Large variation in size and quality of suites for basically same price. If booked through hotels.com you get the smallest and oldest suite it seems
classy, elegant, sevice good!
The position in the ancient and picturesque town. The total peace and quiet of the rooms. The restaurant was excellent. The bathroom did not have a shower that you could use standing up!
location in old historic building. Quiet location, niece views. small rooms with hardly any closet space. Old mattress. I would not recommend the restaurant.
Very atmospheric hotel in superb location, specially for visiting fabulous cathedral and museum at Autun. Also good secure parking for travellers with loaded cars.
the town of Autun the interior was unattractive
Nice view and comfortable room Very limited range of choice on restaurant menu, although the food was good, drinks were overpriced and they could not supply a Cafe creme.
The setting of the hotel in the beautiful old town of Autun near the magnificent cathederal. would love to stay at this hotel again. only the hand held shower ! The junior suite we had was lovely as was the views.
yes excellent hotel though breakfast was poor breakfast poor coffee very bad (for france)
Manager was helpful when radiator in our room wasn't working. Breakfast was good. Evening receptionist didn't want to understand that ,even though her computer said heating was on, we are intelligent enough to know whether or not there is heat!
Location, easy parking, quiet, lovely garden and nice staff. Rooms were average, not much character.
The food was excellentand the service good.Rooms were renovated, comfortable and clean. romms not well sound insulated
service was friendly and efficient ie quite fast.We also appreciated the up-dated bedroom and the pool looked very nice but we were too late to benefit!
Pleasant Location & quiete and very good food and restaurant service
Excellent restaurant and helpful staff,Pleasant pool with good poolside service None really poolside shower base dirty
The rooms are extremely comfortable and well-appointed, think recently renovated? We had stayed there before and return in the expectation of an excellent dinner outside on the terrace. We were not disappointed; the meal was up to its usual high standard. Breakfast buffet offers an excellent selection including fresh fruit, muesli and natural yogurt (the last being the indicator to me of a decent hotel).
Nice garden with pool and outside restaurant the small room with small window at the parking side
Nice hotel with heated pool, garden, outside dining and refreshments. Very godd food, excellent staff.
Restaurant is really excellent, astonishing quality and value for money None
Nice country side hotel. A good base for exploring the Burgundy wine road. Pool area is very nice. Breakfast is too expensive.
This is a modern hotel, clean, comfortable rooms although lacking in any character. Staff very friendly. Breakfast excellent and good value. Don't bother with the hotel's restaurant in the evening though, food is poor and over-priced, although again service is very friendly. Hotel is located on a dual carriageway about a fifteen minute walk into the town centre.
For the price the rooms were clean and the staff were friendly. The room didn't have any air con and was quite small
Good restaurant, pleasant room. Good breakfast. Staff in restaurant were very good. There was no-one there when we arrived (after check-in time) and ringing the number on the door did not get anyone to come. Luckily we only had to wait about 20 minutes. It was a bit away from the main part of town.
We were surprised that a fairly simple meal like croque- monsieur was not available when we needed something on our arrival. It was advertised on your menu. I would not have bothered to write but since you ask .......
kitchen was closed after 22.00 hours
pleasant situation unwelcoming staff, smell of damp masked by room freshener in room, tinned vegetables at meal, poor service in restaurant by dour member of staff. We stayed in a number of hotels from different groups during our holiday and only found Ibis disappointing. Would certainly not use Ibis again. This hotel was run down and shabby. Seemed uncared for.
clean and comfortable with easy access from routes into town yet the town also very accessible no
Hotel was easy to find, room was clean and comfortable
The linen was clean and comfortable enough. Most of the staff was patient about having to open the door for me every time I returned to the room. It was tricky to pull the door in and somehow turn the key to the left... I had a hard time with it. I wanted a glass of red wine with dinner, the first night. They had only one bottle which had been opened already and stored cold. The temperature was shocking and it was pretty difficult to swallow. The next night I brought my own bottle and they were nice about lending me a corkscrew and a glass and bread to go with the cheese I ate in the room.
Big parking place close to the hotel. Hotel in a quiet environment but close to city center. None
Only used it as an overnight stop
Was a basic hotel. Rooms were cleaned every night. That was no fridge.
Good hotel, position and price The rooms face to a heavy traffic road.
Management was excellent and nothing was too much trouble for their guests.We highly recommend this hotel to your clients.
In every aspect this hotel is reasonably priced.
Staff had reserved car park just outside the entrance. Very helpful receptionist. Excellent location. The hotel has no car park of its own, but is very helpful in making sure that a space for your car is available in the public car park.
we were on our way to germany and it was a convinient place to stay.
It is directly across from the train station, the perfect location. There is no elevator, the only drawback. Otherwise, it was a very pleasant hotel, not deluxe, but a large, comfortable room. The owners are very helpful and friendly. I would go back. There is no elevator. Luckily, I was on the second floor, and not higher. The receptionist carried my suitcase up stairs, however.
Quaint atmosphere, most unusual toilet! Good restaurant in hotel next door.
simplicity of entry arrangements
The hotel offered reasonable facilities in a location on the edge of town. A little bit noisy with noise from the street.
Clean, comfortable standard hotel. It offers us what we needed: rest after long way, clean bathroom, silence in the night.
Position, room When we arrived the receptionist was on the telephone having what appeared to be a private conversation. We were kept waiting for around five minutes before he was able to acknowledge us.
Location. The room was reasonably clean, but in the toilet there was someone's poo. This is not acceptable. Also sewage smell from the bath room was not pleasent at all. Not too bad place for budget travelers if you are prepared to put up with some discomfort or if you stay at hotel only to sleep.
The fact that it was an old railway hotel and pretty central to the town centre. The bathroom was nice. The long walk to our room. The lack of pillows. The lack of tea making facilities
The staff were friendly, the location was right across from the train station and walking distance to the main area of the town. As well, parking was free and locked up at night. The room's were small, but clean quiet.
everything about our stay was excellent - from a warm welcome with queries quickly answered to attentive and helpful staff at meal times and excellent food.Breakfast was somewhat spartan but still worth the 5 Euros we paid.