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Hotel is on seafront, and has it's own car park. The view from the sea facing rooms must be quite spectacular, but unfortunately there was not one available for us. Compared to other hotels we stayed in, staff were not friendly. A request (when booking the room with booking.com) to make up a sofa bed was ignored.
The View. The Restaurant food and Drinks overpriced. Wifi not available in Room.Seating in Bar and Foyer very uncomfortable.No english spoken channels available for an International Hotel Chain.
The location was great- overlooks the oceon, but no busy road to spoil the view, as there is at almost all hotels in Royan. Our room also had a balcony,and we got a good deal. Spa pool is not part of the hotel, but is attatched and can be used by guests- fabby Not really a complaint but at the pool- be warned that you are expected to wear a daft hat, flip-flops, and proper cosie(no shorts for men). Restaurant has two sittings, 19h and 20h30, which is a bit naff, but food very good.
The sea views and the location. The room was very spacious and well presented. The staff were very helpful and friendly.
Room with Seaview and balcony n/a
The comfort of the room; the sea view; the wonderful food in the restaurant; the coffee/tea in room. Although the restaurant is excellent, the room service menu was very very limited. Also, the amenities such as shampoo/ soap/body cream changed by the day instead of enjoying it all every day.
Every box was ticked.....superb place No complaints
The staff was very helpful and attentive. The restaurant was very good. Nice bar, too. I wish it were easier to walk into town for dinner at night. It's a little remote. But during the day the walk into town is lovely. It's a bit of a stretch to say I had an "ocean view." I actually had a "parking lot view" with a little bit of ocean/coastline. That was a little disappointing.
Just what we were wanting. Close to the sea, walking distance to centre & reasonable price.
Everything was just OK The furnishings in the bedroom were poor e.g. there were insufficient pillows and the curtains could not be opened/closed without standing on a chair - it was quite disappointing walking into the bedroom considering the cost of our stay
The reception staff were friendly, the hotel is accross the road from a lovely beach. Parking can be a problem if the hotel dosn't have enough space, there are car parks nearby but if the weather is good, it can be a problem parking. Room was very hot although the hotel does supply a fan.
location no evening meal
we had a big room at the front overlooking the beach
The rooms very comfortable, beds new and very good to sleep in and staff very friendly. The hot breakfast options were rather un-appetising.
Staff very helpfull and hotel sited in a good place underground garage only made for small cars
Our room was upgraded free of charge Our room leaked by the window and the carpet was wet. despite telling staff no one took any action.
Locality, easy to find. Basic room, poor television.
Everything, especially the hotel staff who were very helpful
It was a same that the shower did not work and as we were there foronly one night it was not to important.
I liked the location, very close to the beach I missed the coffee and tea making facilities, which I used to have in hotels in the UK and our bed was little small, but on the other hand it was nice, clean and quiet hotel
Free internet and parking, location Noisy, very noisy. There is a road between the hotel and the beach and it is always busy. With no a/c you don't sleep either because it is too stuffy or too noisy.
It's position and view - looking at the beach and sea - and the general ambience was just right for a relaxing break No
Excellent location right across the road from the beach. Friendly, helpful staff. Pleasant room with patio.
Very clean staff very helfull wonderfull location.Althouh i am dissapionted the owner thought my wife and i were trying to leave 2 days early without paying our bill when all we were doing was having a ride around the area on our Motorbike for a afternoon.But i would stay again at this hotel
Excellent views and convenency, ideal for family, and pensioners like ourselves enjoyed ourselves very much Hotel room and linen changed every morning many thanks to all the staff
Clean, nice rooms and en-suite. Friendly, relaxed. Good location on the beach. Excellent breakfast.
Location and courtesy excellent,good position,and close to the beach,private parking
very friendly staff, beautifully situated across the road from superb beach/ lovely views of the bay from the balcony. I only wish that we had more time to enjoy this hotel. the bathroom was very modern ad stylish with hot powerful shower. loads of space to store clothes etc. very nice soap and shampoo to give a sea side feel and sense of luxury.breakfast was delicious. all good!
Courtesy and polite helpfulness. Very clean. Bathroom a little old fashioned but fine. Beds bit too hard for my personal taste.
The sea view. The location - plenty of nearby parking and restaurants; close to the ferry across the Gironde.. Nowhere to sit in the room apart from the bed.
Proximity to beach. Shower room though small was new and had a feel of luxury room was very small
Good sea front location, easy to find. Lack of secure parking Somewhat impersonal. Breakfast is expensive.
Close to restaurants, shops , beach and swimming pool Rooms were not up to 3 star standard, due to the lack of space.
friendly staff, situiation and view from room.good breakfast. smell of drains from toilet. cramped shower. lift only takes 3 when we were a party of 4 on 6th floor !
Central location. Really noisy. Not from outside, but from corridor noise. Really odd accoustics .Coach parties going to and from rooms early and late. Could also hear people using toilet in other bathrooms!
loved the mezzanine concept. very comfortable and with balcony. thoroughly recommend
Although a basic hotel we were pleasantly surprised, it was clean, excellent location, wonderful staff, good breakfast and restaurant, in all excellent value and somewhere we will return without hesitation.
The mezzanine family room very airy and spacious and very clean. Setting truly delightful and proximity to beaches excellent. Reception staff very helpful and attentive. Breakfasts were good but expensive, especially at Euro 5.50 each for 2 children who don't each much, when paying Euro 11 per adult.
Staff were really good and were able to attend to our needs as required Very old decor with smell of old wet dogs (this hotel allows pets in all rooms we believe)
Good location for our requirements
The staff were very freindly and gave very good service. the hotel is very clean and well maintained. It is in an excelent posotion just right to take advantage of the local amenities. The buffet breakfast was well presented with a good selection of hot and cold food.
the staff were very helpful and friendly directions to hotel could have been clearer
Central location,food at the hotel,quietness of the rooms, comfort and cleanliness of the rooms and the hotel, cheerful staff. Bathroom lighting is only average,bathroom handheld shower is not easy to use, power socket in bathroom did not work properly.
It was convenient for our golf weekend in royan and La Rochelle and offered good value for money
Just a place to sleep one night during travel.
Good breakfast and helpful staff. Good access to nearby restaurants Location not suitable for travellers without car.
Very friendly staff, speaking english very well. You can have a good meal (menu) in the restaurant for a very fair price!
The Visit was not a holiday as I was visiting my seriously ill father in hospital
The location, the grounds and the swimming pool area. The rooms were very corporate and so were a disappointment compared to the grandeur of the building overall
Quiet in a good location.The room was large and comfortable, if a little dated in terms of decoration. The air conditioning was effective and quiet. We found the welcome a little lacking in warmth
location, pounding waves which were wonderful, and were very helpful towards a good nights sleep short of staff
The hotel is fine. We stayed in the adjacent building which was fine as it has a big garden for the children to play in. The hotel itsel is a little formal for you children so we made use of the tables and charis in the garden to picnic instead of eating in the dining room. You need to walk about 1km to the nice beach / drive. Swimming pool was inside - little formal for young families
hotel was nice but dated, a little bit like faulty towes at times. no where for guest to sun bath nothing other than walking, no other bars etc.
Noisy neighbours in room nextdoor. Thin walls, lack of sound deadening etc
The receptionist was very helpful even though we muddled through with my very poor french. The room was large and airy and I especially liked having a balcony with a view As we were travelling on a motorcycle parking was a bit of a problem as we had to keep checking it was okay parked away from the hotel.
Hotel was well positioned. Good value for money.Close to amenities. Clean linen.Good breakfast. Nice public rooms. Shower was not enclosed.Noisy plumbing. No opening windows/air con.
Freindly staff, good fresh breakfast, we were made to feel very welcome. The lift could be a little bigger, room for one small person or 2 cases!
Helpful approach of the lady running the hotel. Location of the room with a balcony overlooking the sea.. The shower was very small.
Very good value. Duplex family room with sea view; breakfast on balcony. Superb!
Easy to find, Parking reasonably good. Clean room, fair breakfast and polite and friendly receptionist. None of any note
Close to sea, very good breakfast. Very small room, bathroom & bed. No window, no airconditioning.
The peaceful nature of the environment where the hotel is located: close to the beach and excellent for summer period. 1. The room was too small and needed to be aired more often; it was stuffy. 2. The air-conditioner was not working well. 3. The hotel description mentioned a restaurant, but there was no restaurant in this hotel. There were however menus for restaurants in the surroundi g area about 10minutes drive from the hotel. 4. A car is absolutely necessary for staying in this hotel.
Friendly staff, nice location,wi-fi We stayed in 2 types of room. The small rooms were tiny and the shower had no screen. The large rooms were only adequate. This hotel was more like a b+b rather than a hotel.
very nice location,friendly staff,excellent parking,room nice but a bit small and cluttered.
Excellent breakfasts, allowed dogs at no extra charge. Room had access to garden so made it easy with dogs. Location was superb, peaceful, scenic and central. We had no hot water/heating on first day of stay, no discount offered for this or any real apology from management. No hot drinks provided other than at breakfast.
Wonderful peaceful location just up off the beach. Nice garden and pool. Stunning beach and lovely walk along the coastal path. Restaurants close by.
Excellent situation close to the beach, and in its own grounds with carparking.Room 20 was an excellent room
location bathroom in need of renovation
Old fashioned style.Good Location
access to the restaurants on the beach front would be improved by a wooden walkway across the sand, a cheap and easy thing to do. Also the reliance of the hotel on external restaurants means that they have no control over quality, the local establishments do not offer the same quality as does the hotel. On a rainy day there is not enough room at breakfast for allcomers to sit.
good location and facilities
Cleanliness and helpfulness of staff Needs a decoration uplift although spotlessly clean
Good location next to beach,parking ,clean room very weak WI-FI and TV signal ,small parking
Not dissapointed in any way. Liked the staff and their approach to guests. No tea/coffe facilities in the room but hey, it was a French hotel son no gripes.
We were in the hotel for 3 nights after the season of crowds of summer tourists with children. Our room did not have a view of the water but was sufficient for our needs of tranquility, location, and comfort. We enjoyed breakfast in the sunny room looking out on the water. Parking on the street was no problem any of the 3 nights as the area is not that crowded once summer tourists have left. We can't wait to go back for a second stay at this delightful hotel.
Sea view. Was expensive for the facilities and size of the room. Photo showed a seaside view with what looked like a balcony however it was just a railing on the outside of the window.
The staff were helpful and friendly. Breakfast was adequate and although only staying for 2 nights towels were changed and toileteries replenished On the booking form I thought all the rooms were the same price i.e. sea views and non sea view rooms.
hotel was beautifully decorated and very clean, with fabulous views, the owners were very helpful and friendly, everything felt new and fresh
The terrace at the front to have drinks. lovely for a people watch
The hotel staff were excellent and could not do enough to help. The room was horrendous, it was tiny and at the back of the hotel, the hgotel was full so they could not move us. We decided to stay another night and transferred to a seaview room which was excellent.
Accessibilty to town centre . Fans provided during hot weather which was very thoughful. Lack of Air conditioning.Room was small.Lack of Fire Detection system.
great location, friendly staff
Excellent sea front location; friendly, helpful staff. The close proximity of smoking and non-smoking rooms meant communal areas and stairs etc smelt strongly of smoke.
Clean.Breakfast very good-value for money.Very nice reception-people.I Really liked the helpfullness of the reception people.Nice room non- fumeur.Parking facilities.I�d like to come again. The smoke from cigarets,from people staying in the lower floors,while opening my window to get some cooler air. Very unpleasant.Make your hotel a NON-fumeur!!= WonderfulPeople can smoke outside. Thank you.
next to the beach, air conditioning, No tea coffee in the room, small room; very old bedding,
The receptionist was most pleasant and courteous - breakfast was excellent. Booking.com's system to change the date was not good so i had to telephone.
Was on family business:perfect middle class hotel w/ a very attentive & casual welcome, super well manage, total independence (night key). Very good & abundant bkfst. Relax but very professional service. Strong reco.; Nice decor, garden;
Clean stylish foyer, comfortable beds, clean rooms The en suite bathroom was small, which was fine for us but could be an issue for larger people
Location was great. Breakfast adequate but good. Cleanliness very good and overall value for money great! I suppose the only complaint would be that the colour scheme in the hotel could be brighter to reflect the sunny climate!!!
perfect stopover during long drive through France
Hotel very close to centre of Saujon and was comfortable and extremely clean. Very helpful staff who went out of their way to assist. No restauranr in hotel for snacks, lunch etc. Great restaurant adjacent, where we ate dinner, but this is not part of hotel.
Owners & Staff went out of their way to make our stay Comfortable.We can certainly recommend the Restaurant No lift to upper floors,but Staff Very Helpful
Obviously recently fully refurbished to a modern, very high (and expensive), standard, ultra clean. Proprietor very pleasant and helpful. Restaurant was closed (for a reason that we didn't understand) until the week following our stay.
Great location. Very quite. The room we had was very modern and clean. Lovely shower which is great after a day at the beach. It also had a patio area with chairs so that you could sit out and enjoy a drink in the evening. There was no bar as such but the owner did serve drinks which we were able to drink outside our room. We had air-conditioning in the room however it didn't get very cool and the night we spent there was very hot and we could not open a window because the door was the window.
The staff were extremely helpful and friendly.
The owners were very helpful, because we could not speak French they helped us at all times.Also in our opinion the restaurant was first class or 5 star.?
Being able to share a room with our children and still enjoy some comfort!
Nice quiet hotel with well furnished room.