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The staff were excelent, friendly and helpful. The dinner was also excellent in terms of cooking quality, choice and the very knowledgable wine waiter. I would go back to eat here. The location is quiet and the terrace and breakfast room could be great but are "tired" The rooms and the general decor are in need of serious refurbishment, my room had been recently repainted but in all seriousness the entire building needs a significant anount of money spending on it, much more than repainting. The location is good but this does not feel like a 3 star hotel despite the best efforts of the owners.
Fantastic location, excellent cuisine and service
Excellent location in the centre of a spa resort, convenient to all amenities Run down feel , evidence of poor maintainance in facilities, spartan rooms, very poor breakfast. Very low staffing levels.
location, quietness, We couldn't get the hot water enough warm to take a bath and we caught a slight cold.
Secure parking and situation of Barbotan itself.
My daughter liked Shippy the dog, the swimming pool was lovely and the hotel was right in the town and next to the spa treatment centre. Very quiet and traffic free. The zombies going for their treatment at the spa every morning!! Summoned by the loud bell.
The communal areas were bright and airy and the fire in the lounge was a nice feature. Our bedroom was cleaned fantastically every day. The decor and furniture in the room is a little dated.
Accessability to town buy foot. Own secure carpark. Pleasant and very helpful staff, cleanliness of all rooms. Breakfast was minimal for the money. Croissant only available on request.
Excellent food available in the restaurant and the hotel's location k
country location, peaceful and quiet. secure car park. lovely small town,
Very peaceful place and complaisant people.
The wonderful greeting and help we had from the lady in charge . Was she the owner?We spoke little French and she spoke little English but we got on so well. Even sharing jokes when things got a bit muddled.We cannot praise her enough for making us feel so comfortable and welcome. Unfortunately we had to leave early on the day of our departure and did not have a chance to thank her personally, perhaps you can do that for us. Finding it. Our confirmation letter said 24 Avenue Des Thermes, Cazaubon. We drove round and round and asked several people who did not know and somehow we were directed to Barbotan Les Thermes.When we saw the hotel we thought it must be another hotel with a somilar name because it seemed a long way from Cazaubon. Fortunately it was the right hotel and Madame greeted us so very warmly.
It was central to a lot of tourist spots, quiet and clean. As well the food was good It would have been good to have safe deposit facilities: when we dropped our computer at the desk, no record of room number was taken so we felt a little uncomfortable leaving it there
The quality of food in the restaurant was excellent and the rooms were clean and tidy though a little small. We were using the Nogaro race track and the location for that was very convenient.
Very friendly staff, very welcoming. Nice beds. Well supported restaurant. Looked like mouse dirt in the space between the double panes of glass in bedroom window. Absolutely no food avail between mealtimes. We were on walking holiday and other places could manage to give us bread and sometimes cheese in late afternoon when we arrived very hungry but this was not possible here. We had to leave before official breakfast time and not even coffee was available. A bit of a walk into town.
I had a room at the rear of the hotel which overlooked woodland which had an amazing number of birds present. Restaurant service was slow.
Rooms clean and comfortable, value for money and dinner and breakfast were very good Location of hotel in an industrial area not very attractive
Very helpful and amenable manageress. Beautiful setting, quiet, particularly at the rear - with outdoor pool, although we did not use this, as weather too cool None. En-suite bathroom slightly dark. (Windowless in addition). Perfectly clean and functional though.