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Localization, as it is very close to the ocean. Bad information about check-out time by staff, who said we should live 1 hour earlier than information by booking.com.
Location was excellent and the room where we stayed which was not part of the main hotel had a marvellous view of the bay and the Abbey. This part of the hotel was quiet and one which I would prefer. The room needed a serious refurbishing to keep up with modern facilities and comfort (pillowcases were old and smelt, linens needed to be upgraded, etc). I also felt that the receptionist was tense and not too accomodating to its hotel clients.
Very good breakfast at "La Mere Poulard" The room was very modest and small for the price paid
The location which is just situated centrally in the Mont itself. Very convenience. The parking, there is no clear indication as in the parking for hotel guess, so we paid €4 for the parking and rather far a distance to walk into the hotel.
Greatest place of a 5 country tour. Staying inside the Castle was great. Lots of area to explore (especially at night). Easy to find and staff was very nice.
nice view! We cannot check in on time!!!!! We wait more than 1 1/2 hrs in reception! because the room not prepare well!!
Obviously the position, and the breathtaking sight. The room was very comfortable and perfectly clean.
The views from our room were spectacular. Though they aren't fancy, the rooms are comfortable and have all of the amenities needed for a wonderful stay on Mont St. Michel. Breakfast, which is served at La Mere Poulard, was both extensive and delicious. No elevator in the annex building.
Amazing location, large room and very clean. Front desk staff was a bit standoffish and not particularly friendly.
Being able to have dinner at the Mere Poulard 92 stone steps frfom the reception to the building with the bedrooms
Room was clean, location was convenient, price was very competitive
It was incredible to stay in such an historic place. The views were inspiring from our room.
Being right there is extremely dramatic and night on the island is worth the price. Lots of steps, but that's the nature of the island
Nice room, goodining amenities. In-room coffee pot would be nice but was provided downstairs with breakfast. No wifi. Didn't know we needed dinner reservations, dinners are early on Mont Saint Michel.
The location is terrific. You get to stay "on the rock" which means you can enjoy the beautiful surroundings before/after the tourist buses arrive. Very friendly staff. Old world charm (read: not a luxury accommodation), but we're glad we stayed there. The rooms are older and there are a lot of stairs to get to your room (pack lightly!) Hallways smell of the omlettes made downstairs; luckily the rooms did not. The restuarant is expensive for what you're getting.
The location was really interesting. Maybe the price was too high. Not everytime you can enjoy the see there. Ask before.
This hotel is on Mont Saint Michel. Staying here allows you to explore the Mont at night. This is a magical experience. As expected on the Mont, there are many many stairs. Pack very lightly.
Little accomadation of elderly travellers. Were offered no help in carrying heavy luggage up to 3rd floor, although I appreciate the fact that the hotel switched us to a lower floor.
Location is very convenient, staff is helpful. The hotel needs a complete renovation. The restaurant does not reflect the quality it charges for its prices.
The location was perfect and the people at the bar, restaurant and front desk were very friendly. Staying the night in Le Mont St Michele is definitely the best way to see the island w/o tourist overload!
Taking a walk along the deserted streets in the morning.
Staying on the Mount was wonderful! It was really nice being there when all day trippers were gone
Mont St Michel was a great place to visit. Too many stairs, but I knew that going in.
La Mere Poulard has an excellent position on the main entry road to Mt St Michel. The hotel is very atmospheric and rooms comfortable, however, some guests may need to be aware that there are no elevators available. The dining room is classified as three star but was overpriced for what was actually on offer. A choice of table was not an option although the room was never more than one third full. Staff were not welcoming and tried to hurry us through the meal, suggesting coffee be taken in the piano bar.
The staff was nice and welcoming. They charged the amount that was advertised on the back of the door even though I booked a more expensive room. I did not receive the room I booked.
Proximity to Le Mont St. Michel abbey and ambiance of the village Yes - being right on top of the shops and restaurants we were disturbed in the very early morning by deliveries and refuse removal and the pre-fabricated form of the en-suite to our bedroom was poor
The location was incredible...! No elevators...but no big issue.
Very nice hotel at Mont St. Michelle. Great location, small but nice rooms, wonderful service and very clean.
Very comfortable & clean.Great location.
family room was divided into 2 areas, thus allowing privacy. Also 8 yr old was allowed extra wothout charge. Lovely location and friendly staff.
The reception staff were lovely. The location is fabulous - loved the private route onto the castle wall. The food was good. The restaurant staff were pleasant. I bought two gin and tonics in the bar in the evening and they cost over €18!
This is a beautiful hotel in a totally priceless location. Yes, there are a few steps- not for the weak of heart or spirit...but wow.. it's worth it!Lovely room, spotless facilities. I cannot recommend this highly enough.
The location of the hotel is its biggest asset. The pillows.
Room was great, staff was friendly, the location could not be any better are a few good things that come to mind. The hotel restaurant was very good also. There was no one to help with the luggage. This was a problem as the parking lot was a long way away from the hotel.
The location of the hotel was fantastic! The room was clean and neat. The breakfast was a little pricey. And they gave us a room overlooking the main street which was a bit loud, I assume in the peak season it would have been pretty unbearable with the nose.
the location in the annex gave me views of the bay and of the abbey! The room in the annext lacked the charm of the main building.
Clean, centrally located, friendly staff and good facilities. Expensive for what it was, but understandable due to central location.
our charming room we loved everything. It was perfect
Great castle location, great staff!
Location was excelent, staff were nice and pleasent.
The fact that it was located on Mont St. Michel. No porters. No lifts. Terrible service in the restaurant.
dinner and location little bit small room