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Cleanliness, effective shuttle service to airport, restaurant and bar, excellent breakfast buffet, outdoor heated swimming pool, friendly staff N.A.
location, very close to the airport. had shuttle service as early as 5:00 a.m. it is difficult to figure out how to enter the place as it is completely fenced in.
Clean and somewhat modern. Restaurant is not very good, service is terrible. Definitely go next door to the Pullman, it's way better. Rooms are very very tiny and super basic.
Breakfast, clean rooms, convenient, location near airport, public space.
For the price and location it was exactly what we wanted and did meet our expectations. The room was very small but clean. The location at the airport was excellent. The shuttle bus was on time and provided very good service. A wake up call system would have been nice since we had a very early flight to Amsterdam. There are no phones in the room.
great breakfast, nice setting, fun bar, lovely staff.
Lovely room. Courteous staff. Very good restaurant. No
Nice, friendly service and a free shuttle to the airport.
the remodeled design was very contemporary and beautifully appointed. the pool is incredible, and there is a gym, with a suana and steam room! the dining room was also excellent. we even got upgraded upon arrival which was a very nice touch! they still have some rooms that have not been remodeled and are still in the "provence" style which absolutely shocks you after being in the lobby and hallways which are all contemporary. however, we mentioned to the staff, and they immediately switched us to a contemporary room.
Very good hotel, close to the airport. I received an upgrade on the arrival which was very nice. Comfortable, spacious room, good internet. Nice restaurant and very good breakfast. The service was very good and super friendly. Free shuttle to and from the airport The restaurant and breakfast were a bit expensive, but the food was good
Very friendly and helpful staff, very high standard and spacious room, furnishing, "supplies" (bathrobes, slippers, soaps, shampoos, etc.) lighting much above average, excellent variety of TV channels, very comfortable and large bed. Air quality in the room - too little fresh air in the A/C circulation
Room, bed was very good
I am writing because the employees at the front desk were consistantly helpful, professional in every way. When I had to leave at 4:30 AM for the airport the staff were wonderful, drove me to the airport, and helped load the bags onto a cart, paid the coin for the cart I did not have, generously in his spirit. It was a truely wonderful experience when things need to go well. Yes, the restraunt was fair at best. The staff were not attentive, and the food was barely satisfactory. I had filet of beef 2 times there, it was tuff, and I had to ask to have it cooked a little more, and it came back well done, I had asked for medium rare. The bar tender as I only observered her caring for someone at a different table seemed friendly and present, while the server I had an officious attitude.
The room was awesome! Sauna did not work properly, pool was closed on a nice day.
helpful staff , clean rooms
Its proximity to Marseilles Airport, courtesy of personnel and excellent restaurant including first class buffet breakfast
The entire staff there was very helpful, and all spoke English. Great breakfast, and decent sized rooms.
Free shuttle service from airport to hotel and vice versa, but also to my business location.
The personnel, welcoming, friendly and professional. The furniture, old and used, the carpet dotted, the bathroom outdated. Does not correspond to a 4-star hotel.
The shuttle service was easy and efficient, the room clean, the bed comfortable, and breakfast was good! The hotel is perfect if you need to stay close to the airport.
The towels were old dirty and torn. The sheets did not cover the bed
The swimming pool was a good size and pleasant to swim in and sit near - a really good facility if, like me, you reach the airport then just want to stay put till your flight in the morning. It was also easy to use the navette to and from the terminal. Some decor probably needing a bit of a facelift, e.g. carpets, but in fact there were some tradesmen doing some renovation there.
staff are really helpful and friendly.breakfast was perfect.location is perfect.there is a airport transfer so this is very good.thank you very much. no
Room too noisy (outside noise)! Also - someone kept going back and forth on clicking high heels on the hard floor just above us - till late at night !! Very disturbing !
Very close to the airport and the parking for the Ryanair terminal MP2, which is quite separate from the main terminal. It was good to have extra pillows available. Would have liked kettle in the room to make a cup of coffee as we had an early morning checkout
Quick check-in after a long flight. No hassle. Good breakfast.
Convenience to airport terminal and car hire (1 minute by car). Very efficient free courtesy bus from airport terminal (came within 2-3 minutes after calling from free terminal phone). 24 hour clean swimming pool (towels provided)/ poolside area. Nice, quiet clientele. Definitely recommended- our holiday started with this hotel stay instead of later on as you don't feel you're at an airport hotel. Breakfast (though reasonable selection) a bit pricey- 11 Euros per person. Best to book room online as difference for us was 40 Euros when we booked our last night at the desk as we liked the hotel so much (but of course you can never fully tell if you like the hotel until you get there initially)
The close accessibility and proximity to the airport and the free shuttle service. Besides the restaurant food was excellent and reasonable in price.
Proximity to the company for which I was working. Friendly staff. The room smelled of smoke.
Very pleasant staff. Dinner was excellent noise from the stairway and doors
ok breakfast Very small room
service staff is excellent the room are not equipped with hair dryer,hot kettle etc.
Staff very helpful - took me to train station.
Excellent breakfast and we enjoyed an evening meal too. Food was fresh, well prepared and good value for money. Room rather small but okay for a short stay. Had some difficulty with the swipe card to open the door to our room but staff attended to problem promptly.
OK.The beds was quite good.Moore like a motel. Have only a expensive taxi to offer early in the morning
Friendly staff Walls too thin!
Reception staff very good. The price is keen. Proximity to the airport. Free wifi. It's a challenge to get to (if you're coming from the airport drive one junction down to Eurocopter - turn round and come back the other way). The room is poky but if you simply intend it to be a place to sleep it's fine.
quiet restaurant shut
Staff was super friendly, great great breakfast. room was clean but there was strong musty smell. Great location near aeroport. Hotel has a cool bar area.
Location for an early flight in the morning
big rooms, friendly staff no elevator, unusual for a 3 star
Convenience to the airport The woman who was working at the front desk was very curt and made little effort to be helpful with explaining how to return our rental car to the airport and then get the hotel shuttle back to the hotel. In all of our recent trip to France she was the only person who stood out as un helpful.
The blanket on the pull-out bed was dirty!
Hotel was close to the airport. The shuttle service was very helpful. The staff helped us in English with driving directions to the airport.
very cramped toilet
very smart and clean staff pleasent and helpful
the welcome kettle with coffee and tea. However some biscuits would have been appreciated we were there only for 1 night
The restaurant staff were very good - friendly and attentive. The quality of food in the restaurant was also good for this type of hotel. The pool was clean, well located and of a good size. The shuttle bus service was terrible! On arrival at the airport, we called the hotel 3 times before the bus arrived - we ended up waiting 1.5 hours for the bus and got no apology. We booked this hotel specifically for proximity to the airport only to find out at check in that the bus didn't go to the airport the following morning early enough for us to make the flight -we had to pay 30€ in a taxi.
restaurant staff were very slow. Manager needed to assist them in order to get served
small but competent staff tired rundown facility
close to the airport
The extreme helpfulness of the staff and suitable meals My navigator could not find it
the meal at night information about the shuttle did not reach us in time, nor was the price mentioned
The directions for the hotel were hard to follow
Location, directions and secure car park Rooms need updating. Sink very stained
Location to the airport The room had a very bad odor and we had to sleep with the windows open just to get rid of the odor. The carpets were full of holes and stains and you could feel the box springs in the mattress. The pillows were flat and smelly.
The hotel was to far away from Aix and Marsielle. There was no other way to transport than taxi, and that was very expensive.
We slept well. Yes, plenty. The bedroom was shabby and in need of refurbishment. The bathroom was very shabby - peeling paint, no plug in washbasin,an open hole in bathroom wall. It was generally depressing and third-rate. The public areas too were dismal. Generally a very poor hotel.
Hotel staff was kind and helpful. Parking is free and close. Breakfasto for 8 euro is fair.
Free parking. Truely awful. I thought it was in the town's centre, turned out it was two miles outside which meant you had to drive. Two restaurants closeby, both of which were overpriced. More like a motel, very shoddy, poor quality. Didn't include breakfast either. Bad value for money and very forgettable.
Staff was helpful, room was clean and comfortable Breakfast was overpriced
very convenient. good location. very clean.
Wifi in the room worked flawlessly. Nice breakfast in the morning served until 10:30. Room darkening curtain. Window that opened entirely (a rarity these days). Large parking in front of hotel. Friendliness and service of the desk staff. Extra pillows in closet. The use of duvet on the bed rather than standard sheet and blankets provides no adjustment for the temperature: it's and all or nothing situation; either you are too cold and you sweats. Fortunately we could open the window and it was somewhat cool outside. Also it is not easy to find, even with Mapquest directions; more strategically placed signs would help.
Protected car park. Very friendly staff. The free wifi The position of the hotel. The breakfast must be included in the price
service and safe parking
the price the location
Wirless internet was excellent. room was missing vital services like water pot, refregrator.......etc
new hotel, clean, nice terrace for breakfast, elevator, guaranted parking not enough choice for healthy breakfast, quite small room, no balcony
Convenient locaton from airport on route to Aix en Provence No
Quiet at nighttime. Nice terrace for breakfast or other use. Wifi did not work 100%: browsing web was fine, but not possible to send/receive email. I tried a number of 'tricks' (such as tunneling thru VPN) but without luck.Breakfast was fairly basic.
Fair for the price
We only stayed for one night and were happy that the hotel was clean and provided the basic necessities including tea facilities and a parking space.
The automatic reception after 23h and the good working airco altough i had the exprssion that there was a swimmingpool we never found it
Receptionist stayed after 11pm to welcome us and let us in even though after advertised closing time. Staff in morning also very friendly and helpful. a good choice at breakfast. Difficulty in finding it from main road
Pleasant welcome; good breakfast, hospitality tray, comfortable bed Our room needed some paint, felt "damp"
Consistant with standard of all the Camponile hotels I have stopped in Finding it was nothing short of a miracle!!! It is poorly signposted and where sgns do exist they are obscured by foliage from trees and suchlike.Other Campanile hotels I have visited are much more clearly signposted.
the buffet evening meal their bank did not accept our credit cards - both cards worked elsewhere in france and england ?
Green grass plant on the floor Bathroom bath hole dirty (hair in the hole) smoker smelling
Good food helpful staff
Comfortable bed, free parking, restaurant onsite, close to the airport. The electricity kept tripping every 15 minutes or so, which made for an unpleasant experience: lights switching off in the restaurant, TV, laptop, hotel room lights: impossible to relax and follow a program on TV for example. The bath plug was removed so that one can't run a bath.
convenient overnight airport hotel if you arrive on a late flight
Cheap food Dirty bathroom Broken mirror in the bathroom Condom left in the room Hotel in an industrial estate in the middle of nowhere Expensive taxi fare to the hotel Not open 24/7
It was convenient for the airport at Marseille It needs a refurbishment especially the air conditioning which when switched on smelled of smoking
Easy access to airport. Clean and reasonable price. Lack of night staff and early morning staff. Poor locks on the doors.
Not much not able to receive calls after 11pm as there was no one at the front desk then. No shuttle service. dirty room. Felt unsafe in the neighborhood, no extra lock on door. would not stay again.
Close to the airport, and prompt pick-up and shuttle back to the airport Reception was poorly organised and did not give us any information about our context (most restaurants closed, including theirs) on Sunday. Also some question in our minds about the veracity of information given.
Close to the airport, reasonable prices, comfortabe beds Room was a bit small for 3 adults, some traffic noise
The rooms, bedding etc were exceptionally clean. Always happy to have coffee /tea provided in rooms at Campanile The exterior, "garden" railings, stairways etc need updating to match the interior.
It was hot in the room and there was no AC
Good value for money for an overnight stay. In process of renovation .... .... but renovation not complete yet. No adequate desk space.
location, building hotel staff, not friendly to children, no restaurant
Welcoming environment and helpful/friendly staff. Convenient location. Nicely appointed hotel. I suspect this varies from room to room, but my (small) room was at the back of the hotel, overlooking a car park and surprisingly busy road. Hotel quite noisy. Not sure about the value for money aspect as this hotel seemed expensive compared to others I stayed in during this trip but may be cheaper than others in the town.
Very friendly and helpful staff. Comfortable and spacious room. Good location 5 minutes walk from the port area.
Attractive and comfortable room. A nice breakfast- not huge but nice. We did manage to park free right by the hotel. It's really not right by the sea- I think the web page gives the impression it is. I#s in the middle of a town. In high season it would probably be difficult to park- they should mention the car park behind the hotel which we didnt see until after we had spent ages deciphering the rules on the machine on the street. It was a pity nobody was there when we arrived, and the door locked we arrive exactly when we said we would at about 9.30 pm- although they had left us a note in English, if I had not been able to speak french I would not have been able to understand the concierge telling me the code to get in. That could have been very awkward.
Good feel, well positioned close to all amenities, the yacht marina and beaches Breakfast very poor and, at 10 Euros per head, would be better taken at one of the local cafes
The hotel was exactly as anticipated; Convenient, cost effective, comfortable and clean with all facilities as expected. The breakfast was "cheap" with Bread and Jams of lowest quality. Coming from the UK I really look forward to quality French Bread but in all other respects we were happy with our stay.
Quite modern If I would not call the hotel for knowing about availability of shuttle or not, I would have been sleeping inder the stars because the hotel staff did not tell me that if you get there after 7 pm you cannot enter the hotel unless you know a complicated procedure. They could have check with booking about my tel number but they did not. No one knows where the hotel is. Cheap but really no service back so I would not recommend it
Very quiet. Shower gels/soaps provided. Room was dirty and smelled awful (like cigarettes and dog). No staff on weekend was inconvenient. They provided a taxi phone number for my early morning flight departure....but the taxi company never answered after several attempts (I had to walk to the airport so not to miss my flight).
Room was clean and tidy. Seemed very new. Near TGV railway station. Very poor location. Absolutely no facilities for later arriver. We felt stranded in the middle of an semi-industrila nowhere
Very pleasant staff and good breakfast. Handy location to Marseille airport.
Clean, well mantained, good space. The hotel could not be found by the GPS, it was late night and the hotel has no reception that we could reach.