This is a catered apartment set-up. The rooms are very modern and beautifully designed. Cleanliness excellent, with breakfast in the fridge as an extra. Location is not the best, but Leeds city centre is about 10 mins walk away
I liked having a fully equipped kitchen and we were able to heat and cook our own food The toilets made a loud noise after every flush
very omfortable and spacious, amenities were excellent
The bed was very comfty! And had a lot of appliances The room and cuterly and glasses were dirty, we were up all night with people running around the corridors
there was empty bottles of spirits in one of the kitchen cupboards. (4)
home from home and better than staying in a hotel The room was very hot and at times noisy from the people above and from the nearby building work.Air conditioning would help rather than just a fan so I could close the window and keep out the noise!
Clean - well equipped - stylish - affordable - convenient Room was cold.
I absolutely loved the apartment, it was very modern, classy and chic. It was imacculate interms of cleanliness. And the staff at the reception were very polite, friendly and helpful. It was too far a walk from city centre.
facilities and room size were excellent value for money. Parking just across the road was very handy. a little out of town but as long as your know this it should not be a problem.
Very nice hotel There was a definate lack of parking which meant that we had to pay more than £20 to park in another car park
Really friendly staff. I was travelling with a group of girls and we managed to get adjoining rooms which really great.
Friendly staff, good facilities in the room. Was a little surprised to find 2 additional beds made up in the room! Breakfast reaaly expensive.
Comfort, cleaniness and good location
we requested a quiet room and go one! bathroom very nice, fabulous shower. evening meal offer was good. I found a long white hair on my pillow, +my hair is brown !
Well located for the city centre, well appointed spacious rooms with good bathroom facilities. Limited car parking available at hotel.
Competitive price for standard of accomodation Would like a discounted breakfast rate or price inclusive of breakfast
Price My stay was not very good, you could here every noise from the room next door. was very off putting.
excellent breakfast Not really
Nothing Very basic and dated room carpets dirty and stained. Cigerette burns on bedspread. Ensuite old, mouldy and unclean.
The old style building and the woodland setting The shower was very mouldy. The bed was old and lumpy
The staff member who booked us in, and who also seemed to do everything else, was very friendly & helpful. It's a lovely building but the interior is in need of a refurb. We actually have stayed there before a few years ago, and the rooms are looking 'worn' & 'drab' which is a shame as it used to be a nice hotel.
staff was extremely helpful.Pleasant surrounding and very peaceful. Good value for the money. Abit shabby, could do with updating. The walk in shower that we had requested was very small and had a very large step up, which are daughter who we were travelling with who has mobility problems then couldn't use. that was a bit disappointing.
Lovely position and could be a lovely hotel We had stayed here 2 years ago and understood from the web site that it had been refurbished but it hadn't. Everything was clean but the rooms were shabby
A pleasant location Lack of dining facilities (Despite menus in room and signs outside advertising the restaurant) and milk for making drinks in room almost two months out of date.
was a nice place, the first member of staff we met was helpful and arrived with a smile, was a nice building in a good location but could do with updating again could do with updating as rooms were a little dingy, everything worked in the room but on checking out other guests were complaining. the staff that checked me out seemed to only be interested in finishing the transaction and getting you out the door, a smile would have been nice. also wasn't to happy that there was only one towel and no hair drier.
I had a pair of spectacles lost / removed from my table in the hotel bar and they were never found
The entrance/welcome, the leisure facilities and the distance into the city centre the room was basic, not what what we expected for the price we had paid.
The hotel staff were warm and friendly.,..The room was very clean and tidy. Price of daytime food was slightly expensive.
Quality of service, food, decor, comfort. N/A
the use of the health club facilities it was a bit basic for a hilton - I could feel the springs in the matras, there were old stains on the bedding and the bathroom door. There was no hairdryer. The cooling system was not clear to use and the room was very hot - opening the window was no solution as it was very noisy - not sure where noise came from. (on the tenth floor)
The pool steam room and sauna The wine was very expensive
Location was great Bar prices very expensive
I found the location excellent. We needed to get the train and it was rightr beside the train station. It was also handy for the airport bus.It also turned out to be useful that it had a bar as the snow was bad and we couldn't get out one night.! Wake up call that we didn't ask for at 5am on both mornings!!!!!!!
Location, comfort & atmosphere No issues
Good value for money great location nice breakfast Nothing
Central and easy access to town. Private parking Lacking atmosphere especially at breakfast time
Bar staff were very friendly and helpful. Room 310 far too small ! Suffocating ! More minor points were no soap in container above sink. Didn't get requested alarm call or newspaper on first morning - computer programme blamed. Although quite friendly, receptionist on Sunday morning very agitated and obviously sadly appeared to be quite out of control, resulting in everyone in the queue shaking their heads.
conveinience to town needs upgrading bathroom poor room cold
Staff-very friendly, welcoming and efficient. Room - fine. Breakfast - excellent. Would recommend to others. None.
Location was good and the bar had a very active crowd. Even the house magazine stated that the rooms needed refurbishment which is apparently planned for some time in the future. The bedroom we had on the third floor was small and the furniture chipped and well worn.
Polish waiter lovely
I didn't enjoy my stay at the White Hart Hotel. My room was cold and most night I was absolutely freezing even with all the blankets on. On the first morning there was no hot water on shower and the draining system made horrible squak noise all the time when shower was on. see above
The hotel is very convenient and it is nice to be able to park so close. The slope to the car park was very slippy and could have done with some grit. The bathroom was cold, the picture on the television was very poor.
Spacious, central, excellent parking facility Single room very poor condition and of much inferior quality to that of double.
We liked the location of the hotel very much, very central. the hotel itself was great as were the rooms. Queuing for breakfast in the morning as several things for hot breakfast had run out and my elderly father is not capable of standing for long periods so I had to do it for him and also for me.
Nice receptionist Poor bar cover Dirty unatractive bathroom, air out take fan clogged with dust & skin.
The room was spacious with everything that you needed. Very comfortable and clean. Could have had more pillows on the bed and room service menu and fridge items I thought were overpriced.
the comfort and style of the hotel
Large room in good location. No parking, very slow check in
the staff were very pleasant and willing to help. The reception staff had excellent knowledge of the surrounding area ie shopping centres. he bar area was kept clean at all times and service was always prompt. We stayed in room 606 and the only thing which my wife and me noticed was the iron burn marks on the carpet which were present and must have been done by previous guests.
it was nice clean and cetral nice food and friendly staff would stay there again liked everything no complaints
The whole experience was lovely, the room was really nice and the bed was really comfy with good views of the city. just the cost of the mini bar being very expensive
The fact that it was very well placed for both shopping and entertainment and close to the station The air conditioning / heating made the room very dry and I went home with a cough
the bathroom was especially nice and modern the room was very small for the price i had paid. There was only one pillow per person, to obtain any extras would have cost extra which is disgraceful when people have already paid so much money for the room. The head of bed was against the wall which led out to the hallway, this meant every noise in the hallway could be heard at what ever time of the night.
Excellent city centre location with great views from the higher floors. Clean and pleasant room with huge comfortable beds. Check in was a little slow but it did seem that quite a lot of guests arrived at the same time so that was probably the reason why.
The ultra modern decor & cleanliness of the room.Also perfectly sited in the centre of leeds. Hotel was superb.
Nice modern hotel in great location No
the price and convenience only reservation is noise between bedrooms esp late at night
Excellent breakfast included in the price which made a big difference to me booking it and a good and speedy lift in spite of the hotel being busy parking difficult and shower could be more powerful - sofa bed was made up but was not needed
the bed was comfy the telly was good the building is completly soulless,everything is so perfect its too much.the toilet extract stays on permenantly and its noisey,the light switches all clunk on and off and you hear even your neighbours.
Good location, walking distance to shops, bars and nightlife. perfect for a shopping weekend or a night out. clean, spacious rooms and good breakfast. Parking is at an extra cost and is 5 mins walk away
Centrally located (5 mins walk into the city centre). An excellent value Hotel.
The staff were impeccable in the level of service they offered. The room was clean and well appointed. The best thing thoug as far as I was concerend was the location.
the location by the Brewery Warf very expensive for the standard of accomodation and services provided
Hotel staff did not konw about local attractions in the area, particularly the brewwery across the road.
location - right in the center of leeds city. The bar was lovely and the reception area was grand soft pillows - pillows bit to hard!
Room was fine - good bathroom Firstly I had afternoon tea - the scones had been defrosted for too long or were stale, and the cream was artificial. Secondly I booked an early morning call and newspaper but received neither
staff and room shower was a bit naff
Right next to the train station. Room was perfectly nice except for shower. The shower was moldy...smelled moldy and looked moldy.
Great rooms, central location very close to public transport, helpful staff.
It was in a good central location There was no full length mirror in my room and the hairdryer was rubbish
The Hotel has been refurbished to a high standard and the facilities are excellent. Very helpful and firendly staff. Accessing the location by car around the City's loop traffic system. Better signage would be beneficial.
Easy access from the train station and near shops and bars. Staff were very friendly and helpful and I loved the hotel decor.
Staff ensured we had a relaxing, hassle-free stay. The hotel decor was worth the visit!
The decor and the feel of the place. The staff were very helpful in particular the concierges It was a very quiet hotel, not somewhere I would go with a group of people.
Very clean, nice facilities, great location, and good value for money No biscuits with tea bar!! Mini bar was empty!! Checking in and out was a long process as you only had one staff on.
Convenient to city centre, rooms quiet Parking still expensive even with discount. Smoking in bar, which is above restaurant area, but I guess that will all change in July!
Brilliant location in The Light - we met friends for dinner on the Saturday evening at a restaurant 2 minutes away, watched a film on Sunday in the Light and then had a late lunch at Brio next to the hotel. Also, liked parking in a secure car park overnight. Next time we will eat Sunday lunch at the hotel - looked great! Kept forgetting to use the key card to operate the lift even though we were told at reception.
Reception staff friendly and efficient. Pleasant room with very comfortable bed. Very central, but quiet in spite of being full. I find the keycard difficult to use in door, but maybe it was me being thick!
Beautiful room in a great location. Room service food was of a very [poor standard. As a solo female traveller I dined from the room service menu several times and was amazed that a hotel of such good reputation should have such a limited menu and poor quality food.
Hotel beds too soft
The location was superb, the room was a really good size, it was very clean a comfortable. Parking. After being turned away from the light car park due to an ongoing murder investigation we had to park almost 1 mile away, when we enquired if we could still get the discounted parking vouchers availible from the hotel the guy behind the reception replied "we've got nothing to do with the murder". Very disappointing.
I was very impressed with the standard and quality of the rooms and ease of access to facilities
Very clean room and comfy beds and nice bedlinen. Good bathroom though shower mechanism overcomplicated! Yes, there were rows from the next door guestsin the corridor outside our room at 2am and 6am which was awful. We complained and got some money back.
the location close to shops bars restaurants the train station and bus station.. no
Food was very good and staff friendly Nothing
Cit centre location room should not have been classified as super deluxe it was small
Good location in city centre. Staff were pleasant but some were a little inexperienced. Received wrong meal in restaurant. Location of the room was very poor. There was a water tank close by and you could hear it filling during the night. Also, there was building work nearby and jack hammers started at 7.30am on a Saturday morning. Not a good night's sleep!
Overall comfort and parking Unacceptably high breakfast charges
No record of my reservation on arrival! Fortunately, they had rooms available.
The central location of the hotel suited my needs. I thought the hotel staff were attentive, helpful and professional. I also appreciated the late check out time. The temperature of the water for my bath seemed to be stuck at 40 degrees which was ok but I was hoping for a long, hot and relaxing soak! The price of the wine and the coffee also seemed a little over the top (£9.70 for a large glass of Shiraz and £3.20 for a medium Amerciano). Otherwise, I was more than happy with my stay and wouldn't hesitate to book myself in at the Hilton again should I be visiting Bradford.
The breakfast, the location and the expansive cityscape view from the window of my room and the breakfast room. The cleanliness and general dilapidated decoration of the room (e.g. dirty grouting in bathroom). Bar closed at 1030 and an outrageously expensive internet connection.
staff it seemed run down and in need of a refurbishment
The location is convenient and the breakfast was decent. Does not match up in any way to the normal Hilton standards. They did not even have a toothpaste to give me when I had forgotten my own and made no effort to help me out.
Good central location The hotel was as expected however I had booked two rooms and they only had one on record so this was frustrating, but reception quickly resolved the issue.
ok no parking
nice rooms distance from the train station, i was on my own walking in the dark and i had read somewhere it was metres from the station which is why i chose this hotel.
The facilities were excellent. The view over Leeds from the 11th floor was fantastic.
the friendliness of the staff the room was not cleaned properly on any day of our stay.
The view of Leeds from the 11th floor window The public car park facilities require a very late or early return to the car to buy a ticket which is very inconvenient.The breakfast offers poor value for money when compared with similar or more expensive hotels.
The location was convenient, the room was clean and functional.
The cleaners gave us extra coffee, after a night out! They were lovely. There wasn't a lock on the toilet door!
Nice City Centre for Shopping. decoration work being carried out in the lobby.
For the price, the services and accomodation are fine. Clean, warm and moderately quiet. Very very basic room.
it was within walking distance to the city centre and train station the welcome
Leisure club, breakfast decor needed updating; paint peeling and dated furniture, but otherwise comfortable
Best single room ever, bath as well as shower and lots of space. Central location. Large comfortable lounge area. Varied menu with good food. Car park. Awkward spacing and very cramped
Close to where I wanted to go in the evening. Just the water in the room.
food good sport facilities good Restaraunt service a little slow. No vegetarian option sausages at breakfast and only one vegetarian option at lunch others all meat options
Location - absolutely perfect for exploring the town and for attending the Kintting and Stitching show.
The staff were very warm and friendly and though busy they smiled and tried to help at all times. The bed linen was particularly nice quality and the bed was very comfortable. The new decor in the bar and lounge is very 'boutique' hotel and smart but lacks some of the 'old fashioned charm' I have enjoyed at the St George in the past. The bathroom needed updating as the towel rail did not heat up.
Good location for town centre and Valley Gardens. We found the staff to be very efficient and the food very good.
Staff were very accomodating. Room very comfortable and hotel very convenient for conference centre. excellent value foe money None
Quite happy and comfotabls. Nothing
The large bedroom, bathroom, very clean leisure club, nice plants and friendly staff. Looking very tired, needing paint and some renovation.
Value for money, location, room and view from it. Very clean room well set out. On the eleventh floor there seemed to be a constant fan noise which we didn't think wasa the air con heating of other guests (we didn't have ours on). Great breakfast but the black pudding was not great, perhaps sourcibng it from the home of black pudding - Bury- would be better.
The City Inn Leeds is a very modern hotel with an impressive imac in every room. Very clean and spacious bedrooms,excellent value for money. Being very new there was still much building work around the hotel, and the hotel was hard to find, poorly sign-posted.
Overall a thoroughly enjoyable experience. felt so comfortable I extended my stay another night.
Very good the staff very helpfull and frendley
Service was excellent, food also excellent would definately reccomend this hotel The breakfast area was a little crampt
Modern, chic, stylish hotel in a great location in city centre. Staff are excellent very helpful & friendly.
Staff very friendly and very professional. Room was to a very high standard and very clean. No
Excellent service and very nice room. None
The fact that the hotel has its own restaurant seperately staffed. Thus not having to wander out in the cold and dark to eat especially on a business trip! Noise from rear of hotel - trains and road noise prevented a good night's sleep and spoiled an otherwise great experience
The hotel was very clean and the staff were friendly. The room was superb for the money. Very comfortable. Noise carries quite well in the hotel. On the Saturday night of our stay there was lots of noise fom the corridors. But that was because there was a group of young lads staying there that had obviously been out that night and had had quite a few drinks. But that isn't the fault of the hotel or it's staff.
Clean comfy and welcoming facilities None
Close to Elland Road great for match day. Good value and handy to have a restaurant on site, although we didn't eat there. 2pm check in is fairly late considering the majority of guests were there for the football and we all ended up sitting in the bar until our rooms were ready which was a bit crowded. However, I was aware of the check in time before I booked.
Was a nice size room Bed wasnt very comfy and trafiic was very noisy, non stop all night
Room had everything we needed, was very comfortable. Relaxed setting.breakfast was good value for money and great quailty. The hotel was busy and fully booked and could not facilate for paying coustomers to have dinner in the hotel.
Large bedroom Its is not a central hotel
the hotel was easy for my family to get to to see me Nothin all good
Neat and tidy and helpful staff A book of local attractions would of been good to see in the room. Things like cinemas and resteraunts and the main shopping centre.
location, room size and cleanliness. Restaurant closes very early. should have little more longer hours.
Staff went out of their way to ensure you enjoyed your stay. Although there was a wedding party on the Saturday, we were able to stay as long as we wanted in the dining room. We stayed in a room in the annexe, which did not have wi-fi, although this was available in the hotel itself. Although the hotel is in the process of upgrading its televisions, only terrestrial channels were obtainable in the annexe.
Friendly and helpful staff; providing good and reasonably priced meals which is important in a town with a distinct shortage of eateries Room very crammed, difficult ot work and relax in.
It was clean, comfortable and very good value for money. Nothing I was happy with my stay.
Bar closed too early
the restaurant food was superb no
food was good Would prefer a later check out time - especially as it was a weekend. Maybe 11.30am?
Easy access and easy to find, pleasant and nice staff nothing
easy to find good value nice room room very cold radiator behind very heavy curtain
The staff were friendly and welcoming, the food was delicious, the hotel was comfortable and warm and I would use it again if in that area.
only stayed 1 night but very friendly comfortable and nothing was to much trouble
The receptionist was very attentive and helpful.She helped us with all our queries at checkon our departure.
Very friendly staff
distance to airport and to restaurant next door nothing
Location - very close to Leeds Bradford airport. Also easily reached by public transport. The corridor smelt of stale cigarettes
Overnight stay convenient due to location. Clean and lovely breakfst
Lovely, Friendly, Spacious, Clean and close to everything None
Just as expected generally. Great staff, friendly and helpful especially the delightful cheerful girl in the breakfast room! Bedroom cool which was great as so many unbearably hot - we could control temp too. Only one towel in room when prebooked for two people. No remote tv control. Room smelled stuffy on arrival - ? old smoking room so suggest curtains washed as that may deal with problem!
Covenience to airport and Beefeater Restaurant Surlyness of Receptionist and offhand maner...did not feel welcome but interrupting her day!
Nice friendly staff. Easy to find. Hotel nice and clean, Liked the ground floor room Low bed, slippy bath, hand rails not in right place for me, room cold on arrival (although the room was changed on arrival to move us further away from the main door which was thoughtful of the receptionist. Cracked tiles around 2 of the grab rails in the bathroom and black mould in some of the grouting
warm welcome, speedy registration, clean and comfortable room, alarm call on the dot.