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Nice and comfort hotel in industrial/business area. The hotel fit my business needs - close to my business meetings and desk to work. There is a free wireless Internet which is good, but it worked only 1 day out of the 3 days I was there. Should improve the wireless Internet connection.
Very helpful staff, comfortable, good breakfast. Also a very good restaurant
Breakfast staff were very friendly and helpful and so were the front desk staff. The ease with which we were able to use the swimming pool helped make the time at the hotel relaxing. The hotel was extremely difficult to find - this was in part due to the Porto road system which we found very difficult to navigate around. Its being on a dual carriageway made it difficult to locate, and equally difficult to return to. Our main purpose was a stopover when using the airport and though it was relatively close, driving to and, more especially, back from the airport was not easy.
Convenient for airport transfer
Atendimento da recepção foi ótimo e os quartos melhores do que eu esperava, relação custo/benefício muito boa!
Easy access to Hotel, and good service mined staffers, and comfortable sleeping bed conditionds
As we arrived rather late, the staff received us with warm professionalism. The location is surprisingly on a motorway which makes it noisy but the ambiance in the bar makes up for it. The staff is really great! The hotel could do with an update to match the price per night..or lower its charge per night.
the outside pool was a nice relief to the hot day and the price of the beer was not bad at all the location was terrible and it needed to be updated as it was very tired looking but was very clean
I liked the large bedroom, the good breakfast choices, friendly staff and general aspect of the Hotel. I would have preferred something easier to reach from the airport as I was en route to the main railway station.
new, clean, spacious and beautiful rooms. We loved it ! bedding: good quality but not comfortable (too hard). Also, the hotel is just in front of the main street, so it is a bit noisy outside but not at all inside (good soundproofing). Finally, there was no international TV chain (at least no French TV).
free parking, free use of healthclub for clients, quiete location no minibar
Ambiente friendly,famigliare,l'hotel è nuovo ed accogliente.Zona tranquilla, colazione al buffet OK.Camera accogliente, pulita molto meglio di altri 4 stelle portoghesi
The staff were very pleasant, spoke good English and were very helpfull. There was a nice pool and the buffet lunch was very good and a reasonable price for a city. the room although basic was very clean and the air conditioning excellent. We booked this hotel stipulating that we were leaving at 4.30 am to catch a flight, when we arrived we were told there was a special evening on with food and music which in the return email had not been mentioned. The "music" could be likened to a nightclub the noise was that loud we could not sleep and people kept coming upstairs banging doors and singing etc so we did not sleep as this did not finish until after 2 in the morning, my pillow on my squeaky bed had more lumps than school custard so we arrived at the airport very agitated, this could all have been mentioned in the email so we could have had the choice of another hotel. I suggest anyone wishing to stay on a Saturday and needs sleep checks first.
This is a well-managed hotel in a recent, comfortable but traditionally designed building. It is situated on one of the roads (but not the busy main highway) that leads from Porto to Maia, and it is ideal for those who have a means of transportation, but it can also be reached from Porto by those who use public transportation (metro and bus). It has a pool and a restaurant that serves an excellent buffet-style meal at noon, which attracts a lot of locals (the restaurant is also open for dinner). Friendly owners and staff. Rooms/appartements are well equipped. Good value both for tourists and business travelers.
Very friendly staff. Nice hotel. Easy parking Evening meal in restaurant - steak was very rare and tough.
The hotel staff were extremely friendly and the rooms and food were excellent
Fantastic staff. Good breakfast. Bar and restaurant facilities were good. Could hear everything from the next room. It felt like I was staying in a cheap motel on Interstate 75. Rooms were nice but this is no five star hotel. Very slow internet that was not password protected.
Very comfortable athmosphere Pool closed (bad weather)
Room and breakfast Price of car parking. They charge full day even if staying just overnight.
Service déplorable. Très loins d'un 5 étoiles.
Execelent breakfast Carpets in the room and below average bedding. No Tea/Coffee making facility and ironing board not available
Extra charges for use of facilities, Ie swimming pool.
I did not like to have a drug junkie parking cars in front of the main door at the hotel. Also I did not like to pay to use the pool.
I stayed at the pool floor, on the top level, renewed and with a superb view over the city, with a nice swimming pool that should be terrific... during summer time:) I made a mess of my suit during dinner, and I asked if they could clean it up in the hotel laundry. I found out lather on that they didn't felt comfortable clean it, as that was not their specialty, so they took it out to a professional dry cleaning. thank you! Forget facilities, great service, wonderful people, is the true spirit of 5 stars hotels, and Ipanema Park staff has it.
Most of the staff were very attentive and helpful in their suggestions of how to get around the surrounding area, and especially when we lost a wallet - they made many attempts to get it back and despite being unsuccessful we really appreciated it.
The staff are superb! we choose this hotel every time we travel up to Porto.Velean rooms, pleasent staff. There is smoking in the lounge which makes it uncomfortable, as Im alargic, so I cant use the lounge.
The price was reasonable and the hotel was decently close to the center of town. The room was quite old looking and really needs a face-lift. The location was constantly filled with aggressive pan-handlers.
Good price - value ratio It is a good hotel, but definitely not 5 star by any standards
Hotel was excellent value for money and will be recommended.
Free WiFi and a wonderful bartender tending the bar on Friday the 8th around Midnight. The beds were terrible. Hard. In general the room looked 'empty' with even an echo to get one far away from felling anything like in a comfortable room to sleep and relax in.
The hotel was good, it reflected its 4 star status. Reception, restaurant and bar staff first class.
Clean quiet and comfortable with good service and central location within walking distance of the river/seafront with amazing views. Excellent breakfast menu. Restaurant in adjacent building.
Everything, next to all emenities and close to airport.
breakfast included all the lights didn't work in the bathroom
The breakfast was fantastic. The hotel was very nice and staff very friendly. They initially gave us a room with two twin beds and we went back to reception and they immediately changes us to a new room with a big double bed and an extra twin.
Nice room, friendly staff, delicious breakfast...
the staff was nice and was prepared at any question (ie public transportation, museum hours, etc.). room is a bit old
The room was very big!!! good breakfast. The furniture is pretty old fashioned...and there isn't any wi fi at the rooms, only in the lobby.
The actual building- it was fairly new and design was nice. The staff was on the hold quite friendly and helpful. The standard of Sheraton chain is really lacking --this hotel did not provide sufficient umbrellas for guests and did not do anything at all to help guests travel in the rain. The restaurant is quite overpriced and food was not as good. The rooms also did not have robes or slippers until you request for them!
The friendliness and efficiency of the staff, the excellent cuisine and the modern design of the hotel and the rooms.
comfort with luxury
Staff were extremely friendly and attentive. Nothing was too much trouble. Our towels were removed each day by housekeeping and not replaced! We had to keep calling housekeeping to bring us clean towels!
Beautiful hotel; great staff; standard room was spacious and well designed; nice spa, gym etc The hotel was located far from the city centre (about 7 euro cab ride - too far to walk).
The service is excellent, quick and polite.
Lovely room. Helpful staff. Short walk to the metro. Breakfast was extra but worthwhile. The blind between the bathroom and bedroom was not working. Room service food was very good, except for the side salad.
Very modern and clean with a good spa and pool and great staff
staff attentive and helpful a little too far from centre for a lengthy stay
The room was very generously sized and very modern. Because of the large amount of marble and wood used, the room was cold at times. Some rugs or artwork would have made it more pleasant.
The location next to Porto Airport makes it very practical for staying overnight in connection with a flight. The staff was not able to speak German or Spanish.
No outdoor signs great difficalty in actually finding the hotel, Especially arriving in the dark
The garage arrangement. Steps from elevator to garage were difficult. Hallways were too dark. Food- dinner and breakfast is very poor. It did not taste fresh and was probally not as only 3 other people ate there. I have stayed in 5 hotels in Portugal and Pedras eubas was the worst.
nice big room and within walking distance of the arrivals hall at the porto airport.
Room was clean and tidy and very close to the airport No, it was o.k.
big room no airport shuttle early morning
lovely and comfort
We took this hotel before an early morning flight departure. All I can say is we wish we turned up earlier. The hotel room was beuatiful and a great big spa directly beside the bed. Also came with an absolutely beautiful cot for our baby- one of the nicest I have ever seen.
The bathroom/bedroom was spacious
Staff friendliness and relaxed attitude No
Very comfortable family two-rooms suite, well sound-isolated, good breakfast with a rich assortiment, the hotel is easy to find from the highway A29 to Porto.
It is clean, the staff is friendly. There is now gym. The food is terrible.
The helpful staff on reception.
The friendliness and profetional manner in wich we were attended. And the effort ALL staff made to speak to us in English.
The staff were nice and maybe even too zealous (our towels were changed every day even though we followed the instructions available to signal that we didn't need that). The location was excellent and even after missing the last metro/bus we got back ok after a nice stroll through an extremely chilled-out Porto. It would have been great if some of the lovely Portuguese pastries had made their way into the breakfast menu ... :) However, all the other extremely good things about the hotel (including the good bus connections into town, handy restaurants across the street and supermarket around the back) outweigh anything else.
Very clean, confortable, wonderful breakfast Nothing
Everething was nice and fine No
Nice well located hotel with helpful and friendly staff
The breakfast buffet was exellent; the front desk staff were very helpful & knowledgeable; the room views were amazing
Was upgraded to a very nice room with two balconies for the same price without have to ask. The matresses were a little uncomfortable.
easy acces to the hotel Big noise during afternoon -reconstruction of rooms or what...
friendly helpful staff.
The view from my room on 14th floor was great. I enjoyed having music in the bathroom. My room only came with a twin bed and I didn't get a kettle with some coffee/tea options.
It was just for one night but we had a lovely double room with suite. The breakfast was good. No comment
Room was a good size and had a comfortable bed. Hotel very well situated for sightseeing and close to Metro for easy access to and from the airport. Breakfast adequate but could be improved by better quality food.
Good facility and modern design Breakfast
The hotel is in a good location and all my group loved the view from the bar
Clean accommodations, professional & courteous staff. Renovation noise directly above us in the morning.
Great to chill with a beer in the rooftop bar and terrace after a long trip and late arrival.
Restaurant food was bad.
Well maintained & comfortable, also a great view Up on a hill
Excellent location, could walk to everywhere. Friendly staff. Rather sterile bar and restuarant - not a major issue
We liked the efficiency and courtesy of the staff and the central location to the fine city of porto and its tourist and business centres. we felt the lounge lacked upright seating and areas for a quiet personal conversation or reading area
Personal service Poor breakfast
Next to the train station
The location is excellent right in the centre and in a walking distance to most of the sights. The room was a bit small but comfortable and the bathroom had a window with a nice view of the city. Breakfast was excellent and in my opinion is worth the 9€ they charge. We made a reservation to use the hotel parking and it worked out fine. Nothing that I disliked in the hotel.
friendly staff; clean room; good location; great hotel overall room was tiny
Good central position
Friendly staff, breakfast (good food and nice view over the city) The double rooms are rather tiny, when choosing the standard room. Nevertheless this was not annoying. During the weekend when it was more crowded the quality of the breakfast was less good; f.i. the fruit bowl contained less different types and less nice fruits.
a newish hotel a long way from city centre but close to metro but certainly NOT up to the four star rating. This is shown as a four star hotel however no service at breakfast, we had to set our own table, food and coffee were cold and waiter staff of no assistance. Manager finally tried to rescue position by providing next day breakfast in room.
Friendly and efficient staff, very clean room,
very friendlily and useful staff, very clean and comfortable poor service at the breakfast. only one waiter had to do all the work
View from balkony Still no free WiFi internet
Hotel was very clean and nice. Breakfast was excellent. Location was only bad issue.
the comfort of the room and the spa. location and the comfusion with the directions to get to the hotel. Outside of the city center, not convenient location!
Breakfast The refrigerator in my room wormed drink!!!!
Excellent check in and front desk service Nothing
The hotel was spotless in every way and the staff were friendly and helpful. Breakfast good Corridors and rooms were a little dark
The hotel's facilities are fantastic and the staff couldn't be anymore helpful. There was nothing I didn't like about the hotel
Excellent friendly staff, superb comfortable and spacious modern rooms, very clean rooms and very well equipped, very good location, excellent restaurants, especially Grappa Italian Restaurant, very well priced with great value for money.
Staff was excellent, Grappa food was exellent no
The room service (including the telephone assistant) was excellent. The hotel can improve with isolation, in order to keep a cooler temperature in bedrooms.
The staff was very friendly and happy to serve you. Big spacious room, clean. The breakfast venue was a bit old and the breakfast itself needs to be improved in quality.
Very nice lounge bar at the top of the building.
The Concierge attendance
all staff very friendly and helpful. we have stayed at this hotel many all staff very friendly and helpful. we have stayed at this hotel many times before n/a
Great design and services
All was excellent! All was pleasant!
A wonderful old and formal hotel in the city centre. The courtyard cafe and roof sun terrace were fabulous places to relax.
The building itself is wonderful. The location could not be better. The staff were very helping with everything from recommending a good "non-touristy' restaurant to helping us figure out which port wine to buy.
central location. Nice atmosphere. good breakfast room was a bit small
location of hotel was excellent. it was also.historic and luxury and personels were very helpful....webliked too much. maybe the bathroom needs a little bit renovated.
Great service, beautifully appointed, very convenient. We appreciated the woman at the front desk who understood we had no interest in bus tours and gave wonderful recommendations for sightseeing and restaurants. wifi was finicky.
excellent staff great location
The entrance to the hotel was so beautiful and inviting. The hot breakfast wasn't inviting enough.
Nice classic old hotel in good downtown location. The only problem is there is a substantial amount of construction on the streets in front of the hotel which is an access problem until they are finished.
Cool interior, friendly staff, clean rooms and nice breakfast. Also the location is very good - it is in the city centre so you can just walk to see all sights I was a bit surprised about quality of internet connection - it was very slow and constantly disconnecting. There was too dark in the room, but i think it is by design
Noisy bathroom exaustion. Breakfast personel always very busy - simpathetic but not effective(for this level of hotel). Public parking more than 5 min walking distance, not sure if safe at night. No mentiont of this limitation on the hotel page - private parking nearby (100m) closed on wekends??
Like design of the place and the prices. some of the staff people were not very helpful,location is not very convenient.
clean rooms; excellent breakfast too expensive internet connection
location everything ok
The concierge!!!!!! He was Marvellous and his advices were extremely good! The barmaid was really nice also!
Hospitality. Comfortable bed. Good buffet breakfast Poor bedroom reading lights. Cost of mini bar
The entire staff from parking attendant to the cleaning staff everyone was helpful and on top of everything. The room service was absolutely fantastic! The meal was in such a great presentation and very tasty! My personal best experience was the clearning staff. They were so helpful to me, as I had a Maltese Dog, and they understsood how important it was for me to be sure she was happy.
Very good rooms. Very comfortable beds Lack of swimming pool. Believe main air conditioning unit turned off. Fan only operating in room, to give appearance of air con
Very helpful and friendly staff Bed and pillows not so comfortable
Bussiness center with internet conection charged by minut, no sence in this type of hotel.!!! Valet parking 50 euros 2 nights, !!! Bad style
excellent hotel, nice staff helpfull, rooms were perfect nothing
excellent price for quality location, a bit far from center & even metro is 10 to 15 min walk