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The staff was very hospitable. The ceiling of the room we stayed in was too low and moving around at night can be dangerous.
Beautiful setting with far-reaching views to the Alps. Attractive hotel building with nice restaurant and outside seating area. Adequate close parking free to guests. Attached golf course, challenging, enjoyable and extremely well maintained. Discount on green fee for hotel guests. Friendly and helpful staff, lovely meals. The waiting staff in the restaurant were especially helpful and friendly. On the first night of our stay there only seemed to be one person on duty. This poor lady had to wait tables and man the reception. Needless to say, we spent a long time waiting to be served our dinner and were seated for 2.5 hours. But despite this, the lady in question was friendly, helpful and continued to smile while being rushed off her feet. She even found time to find us two extra pillows for our room. All the other nights there were adequate numbers of staff on duty.
Beautiful view from the breakfast room. Reception desk staff was very rude and unhelpful. No soap, clock, or TV in room. Radiator heating system was not working and rooms were cold. We were on the 3rd floor. It was very dark and hard to see. Hall way floors were torn up with throw rugs scattered about. This was a safety hazard.
The panorama Too expensive, low service, poor breakfast, no TV...
No soap in the bathroom. After our request we obtained just a little piece of soap and a portion of bubble bath for two person per three nights!. We provided buying soap in the local market. Worn furniture and no tv set in the room (although it was indicated in hotel description).
nice quiet location with a good view from the room. breakfast was good. Check in and check out was fast. Lots of safe outdoor parking. Near Wies and Fussen. The lady staff taking care of us during breakfast was very helpful and friendly. The smell of the room when we entered was not so good.
not far away neuschwanstein it is not easy to find hotel without navigation
The location was okay, although nothing to do at night nearby and the casle view was tiny and in the distance. The breakfast was acceptable, and the woman working in the breakfast room was helpful and friendly. The hotel receptionist was horribly rude. No extra pillow or blanket were given despite the advance notice that a child would be sleeping on the extra couch in our room. When we complained that the heat did not appear to work the staff lied and said that it would take 2 hours to begin working. In both of the rooms that we booked the heat did not work and it was extremely cold. No TV or soap.
Very quiet area
Room (category A) spacious, clean and comfortable with a lovely view of the Bavarian countryside. Use of the sauna included in the price. The staff were very helpful and the restaurant served a lovely meal that was excellent value for money. Very good choice for breakfast although I didn't get the gluten-free bread I'd requested in my orignal booking - perhaps just a communication problem. All in all, an excellent hotel to which I'd definitely return. Just a little suggestion: it would be helpful to have the hotel information in the rooms in several languages.
Very modern, very comfortable. Very clean. The staff was excellent. Very friendly and very helpful. I was able to communicate with English speaking people. The food was terrific. The views were amazing. nothing
Staff is very kind and good.
We both totally loved nature, horses, and especially staff bahaviour
I was there with my wife, and two small children, and we all loved it. The things we loved most was that the small tour they made for guests with horse carriage. They took us to the farm land thorough nearby forest, and the view from there was breathtaking. My wife also and my son ( 2.5 years old) had a riding lesson, and they loved it as well while I and my daughter was in the hotel's swimming pool. Finally, I really liked the restrant!
great atmosphere, cheery staff and domestic animals on the backyard. Self-made breakfast (bread, ham and apple juice etc) was marvellous!
The hotel smells a lot, although the room we were staying was ok.
It is a very family, friendly hotel. Dinner and beer were relly good as well. I really recommend this place, but, .... I need a car :) Very good value-for-money
The staff is very nice, (Dobrý deň, Martin :)), the location is great, near the castles Neuschwanstein and Hohenschwangau. The breakfast was very good (thanks to Martin, again).
good staff attitude - facilities good, as anticipated - location ideal for our purpose - ood also good
Great for the money!!! if you have a car, though.
I like the owner's friendliness and hospitality. It offers a budget and high quality accommodation with free parking and wifi. The room doesn't have a proper table, just cupboards and double bed, however I think that's fine based on the price. The toilets for sharing are clean and well-equipped. Breakfast is very nice too. It's value for money after all. Definitely recommend it!! no