Grade II listed building in the city centre. 147 luxurious guest rooms in 3 styles (High Tech, Art Deco, Italian). Lounge and bar offering genuine hospitality and upscale food and beverage. Hotel is connected to the Light Leisure and Entertainment Centre offering restaurants, designer shopping and Leisure Club. 100 percent Guest Satisfaction Guarantee. Free broadband
Brilliant location in The Light - we met friends for dinner on the Saturday evening at a restaurant 2 minutes away, watched a film on Sunday in the Light and then had a late lunch at Brio next to the hotel. Also, liked parking in a secure car park overnight. Next time we will eat Sunday lunch at the hotel - looked great!
Kept forgetting to use the key card to operate the lift even though we were told at reception.
Hotel beds too soft
Beautiful room in a great location.
Room service food was of a very [poor standard. As a solo female traveller I dined from the room service menu several times and was amazed that a hotel of such good reputation should have such a limited menu and poor quality food.
Very clean room and comfy beds and nice bedlinen. Good bathroom though shower mechanism overcomplicated!
Yes, there were rows from the next door guestsin the corridor outside our room at 2am and 6am which was awful. We complained and got some money back.
Convenient to city centre, rooms quiet
Parking still expensive even with discount. Smoking in bar, which is above restaurant area, but I guess that will all change in July!