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the bed was comfy the telly was good the building is completly soulless,everything is so perfect its too much.the toilet extract stays on permenantly and its noisey,the light switches all clunk on and off and you hear even your neighbours.
The staff were impeccable in the level of service they offered. The room was clean and well appointed. The best thing thoug as far as I was concerend was the location.
the location by the Brewery Warf very expensive for the standard of accomodation and services provided
the price and convenience only reservation is noise between bedrooms esp late at night
Excellent breakfast included in the price which made a big difference to me booking it and a good and speedy lift in spite of the hotel being busy parking difficult and shower could be more powerful - sofa bed was made up but was not needed
Good location, walking distance to shops, bars and nightlife. perfect for a shopping weekend or a night out. clean, spacious rooms and good breakfast. Parking is at an extra cost and is 5 mins walk away
Centrally located (5 mins walk into the city centre). An excellent value Hotel.
Hotel staff did not konw about local attractions in the area, particularly the brewwery across the road.
only the price is very attractive. each room is equipped with shower and bathroom. very cost effective. there is no kettle in the room, if you wanna some hot tea or coffee, you always have to go to downstair to ask for it. and everything about this hotel made me feel like it is a student accommodation. i do not think i will stay here again. though the location is in city center, but it is difficult to reach some interesting area, no bars, no stores, very bad.
the hotel was in easy reach of leeds city center and we had a excellent room with a view a bigger bar of soap and not having a kettle in th room even tho there was a tv !!!!
Very well positioned for all Leeds centre locations. The staff were very helpful. Found the room wasn't great, main issue was the strong disinfectant smell in every corner of the room.
Very basic but well thought out formula, however the environs could have been kept cleaner and as it was the cheapest hotel in Leeds on line it seems to attract people who are less considerate of other guests, loud in corridors and slamming doors continually in the wee small hours. Lots of rubbish round the steps and front doors encouraging more litter unfortunate drain smalls in corridors when they were cleaning the rooms. The heating was not effective in the room.
Price and the ability to buy takeaway food from local restaurants Hard beds. Number one issue is that it definitely needs a better mattress. Television volume control did not work. They was a 10 cm large lump of dried something on the wall. Yeuch!
very good value, simple & clean rooms with really helpful staff. Would recommend. Everything fine :)
Good Room and central to Leeds Bed very hard and lumpy. Perhaps the manager should spend a night in it
the quick, friendly and helpful staff that checked us in. also the state of the room was prefect for are arrival.
The room and the look overall of the hotel. The staff was good and friendly but not too fast/would not listen much. Or maybe they were not used to accents.
comfort and cleanliness of facilities breakfast noy included in room price
Room was excellent & ideally located for city shopping & bars Mini Bar needs choice expanding
Relaxed atmosphere, helpful staff, beautiful linen. The linen and bedding was gorgeus but the bed a bit hard and lumpy. I found the black corridors rather depressing. Water not as hot as I would have like for morning shower.
Extremely difficult to find when driving - no signs to the hotel nor adequate signposting of the hotel itself
Good cleanliness, comfortable room. Very poor meal. Room not ready at check-in, Replacement room - heating not working, third room smaller with poor view of fire escape - cot never transfered to third room! Food very mediocre for the the price, waiter with terrible English - I had to revert to French to make ourselves understood!
The quality and decor of our room was fantastic (206). Poor customer service, made to feel uncomforatable and unwelcome on arrival. Also were told by resteraunt staff we had to pay for 'hot breakfast' and were only entitled to continental, which we were later informed was incorrect as we had already paid for breakfast with our room.
we enjoyed our stay with the front desk staff really good.siobahn was excellent and we are looking forward to our next staff
like family environment, clean. very bad WIFI service, NOT good for business customers. CHEN MING HSU
The rooms was spacious and to a high quality Lack of available seating in the bar and the restaurant was closed off. They could have made the restaurant available for people to sit and drink if nothing else
Very Clean, friendly and great value, close to Leeds city centre and night life Value of Soft drinks at the Bar
Friendly staff and a pleasant atmosphere particularly in the reception area. A glass of wine at checkin was a nice touch too. Some of the corridors (but not the rooms) smelt of cigarette smoke
The room was quiet - which I had requested. Poor position on crossroads - I had a family member coming to fetch me & it was difficult to find the hotel within the oneway system - and then nowhere to park
Convenient location - room was very quiet at night time. Easy check-in. Excellent price.
Easy to find, Friendly staff and good quality clean rooms what more can you ask for.
Easy access to city centre old fashioned, small room
Bathroom was very nice. Bar was good and I enjoyed the breakfast.
no much very old tired and I check out after only one night
Great location. 24 hr front desk. Warm & friendly staff Breakfast wasn't included. The parking is only free up to 9am
Close to the city centre No car park and very expensive
The location was ideal and the rooms were clean. First of all it wasn't explained to us about the extra £90 deposit, i had to ask for more information after over hearing someone else talking about it. The hair dryer didn't heat up properly and our rooms weren't next to each other which you would really expect when making a group booking.
' 'System' for breakfast could be improved vastly. Queuing 10-15 mins for continental breakfast not great. I think the toast machine was the main source of the problem!
position and lack of parking
Thought the hotel was in a nice area. Didn't realise there were 2 in the city centre and got taken to the wrong one.
Really good location we stayed on a hen weekend, only £3 in a taxi to city centre and shoppping, bars and restaurants on it's doorstep.Hotel clean and staff very nice.Good breakfast.
The buffet in the morning was excellent!!! The access to the hotel was very poor.
everything was lovely the staff the, room we really enjoyed it even though i was ill. the parking was something that would put me off coming again especially as i am disabled.
Car Parking arrangements
Hotel was pleasant and in a good position to Ledds city centre Breakfast was not stocked up straight away when it ran out, so you had to wait or go without.