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The hotel had beautiful artwork and elegant surroundings, a wonderful combination of the old and new. We also enjoyed the quiet countryside. The staff was friendly and the breakfast was great.
Beautifully restored hotel with very nice furniture located outside a small village not too far from Pyrenees and San Sebastian. Rooms are very comfortable and hotel is quiet. Very helpfull staff which speaks good English (and one person even Dutch). The restaurant serves a limited menu with items which are below what you expect in such a hotel. The rooms are around 10-20% overpriced compared to likewise hotels we stayed.
Good atmosphere. Comfortable and beautiful room. Very good staff service. Beautiful building, landscape and garden. Breakfast buffet very aceptable. Recommended Hotel for relax
a stunning and relaxing place to stay. friendly staff and lovely food. liked everything - but it was a bit hard to find.
Hotel is an aesthetic treat to the eyes, down to the smallest details. Looks like authentic castle, with all refined modern comfort. a. Difficulty in locating hotel, even with GPS, in a region where no soul is in sight at 7p.m. Suggest adding a few road signs. b. If anything, hotel is a little over manicured and tidy. Every single leaf is in place. A beautiful museum room is not the place where you like to plump down and read.
It was amazingly designed, you could tell that whoever designed it knew what they were doing. A nice mix of modern and antique design + nice landscaping. I paid 109Euros and felt like it was worth every penny. Nothing.
This is a very special place. The owners/innkeepers are wonderful and they run a fabulous inn near San Sabastian/Donestia. Every detail is well thought out to make your stay as enjoyable as possible. nothing
Amazing breakfast, lovely rooms and fantastic staff
The rooms are comfortable. I didn't like the breakfast room. It is a bar in the basement and it is allowed to smoke. The included breakfast is only a coffee, a juice, and a pastry. Additionally, I had troubles with the WIFI.
Staff was very helpful on locating sites to visit. Free parking was available nearby on the street.
it was a overnight stay but we found the town bizzy with plenty of bars and coffee shops
The staff were very kind and helpful - the value for money in the restaurant was excellent and the food was generally superb. The rooms are spacious and the free wi-fi made a real change from having to pay through the nose for this service, The free sauna/gym/jacuzzi were also a major plus point. Non-Spanish speaking travellers should be aware the staff spoke very little English and the people leaing the bar were very noisy on one night of my stay.
Very friendly people, they only speak Spanish but do their utmost to make themselves understandable. Room is clean but too small, would recommend not to stay more than 2 nights, there is no tv nor radio and no coffee/tea making facilities. Would like to have facility without extra costs to make coffee/tea. Breakfast was ok but too expensive for what it is.
Nice and quiet environment. Frendly staff. Poor Communication ability in English.
Very friendly owners. Everything you need was available.
A good-sized modern appartment - very clean with very good kitchen facilities. Very friendly hosts. Facilities in the village including great bread and croissants. Possible limitations are that the appartment has no balcony, and the only toilet is not separate to the bathroom. These didn't detract significantly from a very enjoyable stay.
Quietness, calm environment and the hospitality no TV
Very friendly owner, very beautiful and quiet area, close to major cities, free wifi in public rooms. the walls are very thin and you can hear every noise like flushing a toilet, but there was a "time of absolute silence" between midnight and 8 pm which was nice
Lovely setting, room and staff. Space in guest fridge and use of dining room and living room. Hard to find, though that's not unusual in a hilly village. Locals will point the way for you!
Although a bit lost in the countryside, this is a good place to stay: not too far from the beaches and, if you like walking and hilly countryside, this is for you. The staff were friendly and helpful. A bit difficult to find (Tom Tom ...) on arrival and the owners only speak Spanish and Basque but we coped.
Rosa & Miquel were delightful hosts. The rooms were comfortable and quiet and the surroundings were beautiful. The evening meal we had was home cooked and delicious. A full length mirrot somewhere would have been useful.
very good and nice hotel!
Clean & comfortable, dinner was very good value - an excellent meal everything included. Location right on a busy dual carriageway was very off-putting, but our fears were groundless as even in the dead of night all that could be heard was a faint hum of traffic. Breakfast pretty ordinary.
Everything was good. The chef of the restaurant is great. You cannot miss a dinner in this restaurant, the "cochinillo" and the "ciervo" are wonderful. I don't have seen the spa.
The peace and quiet. It's just a perfect place to be away from the daily noisy life surrounded by wonderful mountains.
the quiet place and the comfortable beds We did not like the following: Rudeness of bar staff, poor dinner menu, very stodgy food, so-so breakfast, horrid orange juice, the fact that the bar shut at 22.58, the atmosphere which was between an old folks home and a convent school, the plastic bags and other rubbish entangled in the river, the weeds in the front area, etc
Excellent hotel and staff. Excellent value for money. We will go there again Breakfast Buffet was not too good. No eggs, bacon etc. and not enough pastry.
Está bien, es lo que se espera en esta categoría.
The hotel is obviously new and the decor is lovely and fresh. The rooms are very spacious, light and airy. There are lovely views and is in a quiet position. Although the staff don't speak english, they do have their restaurant menus in more than one language which was helpful - the food selection wasn't huge and was quite basic, but it was nice food. We booked this hotel as a stop off on a longer journey and our choice was based on the availability of private onsite parking. It is a bit of a pain to find and up steep hills (not good if you have a trailer!)
The location and ambience of this hotel was excellent. The dinner was great and staff excellent
Wonderfully welcoming staff. Gorgeous bathroom (weird comment, but it was great). Well, be warned, smoking is still acceptable all over Spain. It was pretty overwhelming in the dining room.
The hotel was in the mountains, overlooking Mondragon. It had lovely views of the town and neighbouring mountains. The hotel was very modern inside, beautiful big rooms, great bar (with fantastic prices), and the evening meal was brilliant. Lots of countryside to explore, but sitting out on the terrace overlooking the town with a glass of wine was lovely. My two young girls enjoyed the playground also, and there was plenty of space to play. We were only there for one night, but could easily have stayed a week. Highly recommended. None whatsoever.
I wanted a hotel that would break up a long journey and this hotel was in the right place. The location is stunning, on the side of a mountain with great views, just outside the town of Mondragon which you need to drive through to get to the hotel. Could be difficult if you were using a map but the sat nav took me straight to the front door. The rooms are large and of a standard you would expect in a classy city centre hotel and have wifi or plug-in internet access. The bar is small and do snacks and although I didn't use the restaurant I was told it was a bit expensive. Breakfast is included but don't expect too much, if I had paid extra for it I would have been very disappointed. Good value for money at €50. Make sure you learn a little Spanish as the staff didn't speak any English on my two visits.
Wonderful surprise and the best of all the hotels booked through your service. No.
Lovely bright and clean rooms. Out of town so no noise from pubs etc Staff efficient friendly, restaurant good value.Great selections of essentials in the bathroom. Difficult to find even with gps bed a bit too hard for liking
The whole experience was simply great. Extremely enjoyable. Nothing
i liked the fact that everything was spotlessly clean and very comfortable
Liked the location, just outside a beautiful town. Hotel was clean, modern and no reservations desk just a self check in which is ideal for people travelling and arriving at their leisure
neat and clean
As a traveller heading back to UK from Portugal it provided ideal stopover facilities. The bonus was the town itself, a short walk away that had plenty of bars and restaurants. Lack of secure car parking. Lack of any staff (electronic entry) was strange, but the welcome drinks in room fridge made up for it.
The management was very friendly and very correct. Very clean hotel. The grocery and restaurant on the ground floor are very convenient for the hotel guests like myself.
it was close to highway, it was good priced. It was on the route, we had big room modern hotel
Practical location for road travellers
clean and comfortable,very quiet location I booked for two people on booking no.165419442,but the system only allowed one !! your system needs revising I would not use you again !
convienience to my work, clean, location to restaurants and bars poor parking, breakfast not replenished very well
Comfort, silent, value for money, location. Recently redecorated. Very good in any aspect
Good rooms Poor parking
The room was clean and the breackfast was very good. The stuff was very friendly. My room had no air condition so it was very hot inside. It is almost impossible to sleep with open window because it was very noisy outside.
Location No air conditioning
Please write at least 15 words
The simpathy of the reception staff Absence of air conditionning is a serious cause of disconfort in hot periods due to the characteristics of the location ( deep narrow valley )
The breakfast was nice, the hotel has good connections to/from Bilbao and other cities by public transport (bus connection is good, fast and cheap). The people in the hotel nearly don't speak/understand English which is not always easy as not everyone speaks/understands Spanish/Bask. The isolation of the rooms needs a big improvement (this was my second visit over here as my relatives live in this village) as you could still hear people in the room next to you, even if they talked silent...so when others are awake you are as well...
Although we had a sat nav the hotel was difficult to find and without the help of two really nice and helpfull police officers I doubt if I would have found it, The staff on arrival were helpfull and the male at reception spoke very good english the bar staff was also helpfull and allthough the menu is basic bar snacks the pizza was suffice with a good glass of rioja. The room was clean and the bed was firm large and comfortable and in fact this was a very pleasant part of the stay. In the morning we intended to leave early after a quick breakfast Spanish style unfortunately the day staff was unlike the night staff and having stood at the bar to give my order for 20 minutes and having been ignored although every spaniard that came was served,we payed and left no delay in taking our money. This hotel is a tale of two different staff one excellent ,one very poor,