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Facilities were adequate. Front desk staff were pleasant and efficient. I feel that it would not gain 4 stars in Ireland. The general feeling was quite basic.
Friendly staff, good service. Nice restaurant. Single beds are too small.
Reception was manned 24 hours each day. Staff very helpful especially when my language was not theirs
Internet is free of charge I reserved in the same time (3 month before) with a friend two Double Room de luxe – for 2 persons Special conditions with 4 stars. My friend receives in the hotel what he reserved. I received an apartment at 200 meters from the hotel with 3 stars. At check out the price was the same.
Very accommodating and helpful staff. Excellent restaurant. Great breakfast. Within walking distance of all activities.
The food was excellant, excellant. The staff was very helpful and the rooms were very good. no
Good breakfast. No good Room facilities and not cleanliness.
the room was very spacious and comfortable, the decor was delightful.the resturant was super, the staff were helpful and attentive.I wish we had stayed longer!
The hotel was a fabulous facility, it was spacious and had a sense of culture and sophistication. The staff was friendly and provided excellent service. I look forward to staying there again for a longer period.
the hotel is situated in a wounderfoul area. The hotel is cleaned and the room are spacious. OK breackfast and restuarant. The price correspond to the hotel level. I suggest it.
Very friendly staff. Spacious rooms. Excellent sauna facilities.
Excellent restaurant, the waitress was very friendly and spoke good English. The hotel is situated close to the castle, nice quiet location. Our room (superior double) was quite small and the furnishings rather dated. The carpet was not so clean.
Nice little familie hotel, friendly staff. The suite could use a minibar.
I had a pleasant stay at the hotel and was entirely satisfied with the experience. Staff were friendly and helpful. Also, the hotel is very conveniently located for Aschaffenburg town centre, which was an additional plus.
Nice ,clean quiet hotel,easy walk to centre.
Large rooms Poor service at night (e.g., did not know how to cancel a wakeup call). No double bed as requested (2 single beds)
Location and personal service of the manager Minibar out of use.
Pleasant staff, good room A bit expensive
More bathroom goods, please.
Very pleasant experience overall A bit difficult to find. That is all.
Nice place to stay before catching a morning flight in Frankfurt. Friendly, helpful staff. Tucked away in a residential neighborhood
This hotel is in rather a strange location being away from the centre of time and in the middle of a new housing complex. However once found this is a very comfortable hotel and I had an excellent night's sleep. Also breakfast was very well presented. The owner guided us to a good restaurant for the evening of our stay. The hotel is also near to a supermarket and several banks. There is free secure parking.
The hotel was extremely clean. The location was excellent with several restaurants very close by. The buffet breakfast was good and the staff were very accomodating.
nice location, friendly staff, off beaten path hard to find
The hotel was chosen as an overnight stopover on the way to Bavaria. We found the quality and right price was perfect and would be a good location outside of Frankfurt as a retreat from the city. Isobel the lady ovner was the most attentive humerous and informative host I have ever met and an asset beyond belief. The Hotel was comfortable with a small shopping centre in the same pedestrian precinct and we will try to use this hotel as a stopover again. Absolutely none
The friendliness of the owner and his wife and the general cosy atmosphere.
I really enjoyed my stay, the service was excellent, the staff highly professional and kind.
Very pleasant spacious room and good bathroom. Excellent breakfast. Friendly proprietor. Hotel was closed on arrival at 4.00pm had to telephone. Restaurant and bar closed as it was the "rest day".
I like very much food of the restaurant... The bath it's poor ventilated
The food was excellent. The staff was very friendly. Room was very nice and clean.
An excellent hotel. The food is excellent and the Russ wiess beer is to be reccomended
Friendliness of staff, location
It was a good place for a stopover on the journey back to England though the instructions to get it were slightly misleading and it' not actually in Mespelbrunn village.The manager /owner was very receptive to the idea of an additional element for breakfast - nuts and seeds for the cereal.The breakfast was nevertheless pretty good.The restaurant was closed on a Monday so I went to the Engel in Mespelbrunn ( a 5 minute drive and about the only place open )and ate well, if a little expensively.
everthing was fine food good
Clean and comfortable room. Resturant below with good food. Close to Mespelbrunn schools.
Food and location Poor secure parking facilities for motorcycles
Very clean and big rooms in a quiet environment. Hotel is easily accessible from the highway and has a proper car park. Matress uncomfortable (old?), WiFi not available during my stay, heating not really sufficient.
perfect, helpful stuff, lot's of books in various languages wardrobes are near the bed instead of bedside tables; poor bath accessories
It was good location for our purpose of the trip Found hotel management not very welcoming
Close to the Motorway
Clean and nice family run accomodation very close to highway number 3. No bath tub but good and clean shower
We chose this hotel because it is near to the motor way.It was practical, easy to find. Everything OK No
position of the hotel, the good shower, nice breakfast, the simple and good restaurant below the hotel internet signal too bad (at least in my room) - almost impossible to work
Conveniently close to Autobahn and city centre and staff very polite and helpful. Called me in response to my booking comment about arriving late and gave us code to enter hotel; well organised. No.
Room was clean, shower room adequate, breakfast good, cnovenience of adjacent supermarket Main concern was over fire safety - i coudl not see any fire detectors and the fire doors to the only escape stair were propped open and continued to be so even though i had pointed it out. Curtains did not adequately cover the window.
Kindness of the staff.
The staff were helpful. The breakfast was good. The room was good, large and clean. There was plenty of room for the car. A wonderful view from the terrace where we ate. The bathroom was very small. The mirror and towel rail were too high. I had to take a chair in to the bathroom to kneel on to see in the mirror. I am not tall, but do not usually have this problem.
Bathroom a little small
The staff were excellent in every respect, the accomodation great, the food fabulous.
The food was extremely good and above expectations
Staff lovely and helpful Can't chack in until 4pm but we took a lovely nap in the biergarten
We were treated like family, not a room number. Our hostess (Karin) made us feel as a part of the family. The meals were excellent and the day trip that was suggested was wonderful. This was a perfect way to end our vacation in Germany, leaving us with the desire to return again.
Easily reachable from the A3 motorway, but far enough to be a relaxed place. Fresh trout out from the pond. Excellent value for money! in some of the premises awful tobacco smoke smell
Very welcoming and excellent food served in the evening. No
This hotel is run by the owner, whose Grandmother began the hotel, and whose family has run it for three generations. It is beautifully designed, warm and inviting, and friendly and helpful to guests. A wonderful experience.
very quiet and peaceful, staff helpful ideal hotel for people who enjoy walking.
This family run hotel is just off the beaten track in the middle of a forest. We appreciated the extremely friendly service and enjoyed the best smoked trout we have ever eaten from their own trout basin. The rooms were clean and comfortable. We only had time for one night's stay but would not hesitate to return to explore this lovely area more.
The staff were very friendly and helpful, the room was clean, light & airy and the bed was extremely comfortable. The food in the restuarant was wonderful. We were group of four friends and had travelled nearly 300 miles to get there and what we found was well worth the drive. The downside was that we were only there for the night - we will be back!!
Nice and quiet hotel in a quiet area. My room had a nice balcony. Speed of (free) internet was quite okay. Cleaning leadings already knocked on the door at 08:45. Should have asked at the reception if I had already handed in my key. About 60m from my room people were building a house so there was some noise from that in the morning. No problem for people who leave early. People who want to have a good rest in the morning should ask for a room at the other side.
Very friendly staff, excellent food