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Pleasant and helpful staff. Nice rooms. Good location.
Easy access, good breakfast and helpful staff
Nice large rooms Wi-Fi connection only in the lobby and 4 & 5 floor. Other floors only ISDN connection but hotel does not provide with connecting cable so no internet in some rooms if you don't have your own cable. That is not good if you need to work. This is 4* hotel I would expect they provide better service with internet.
The wholen hotel's ambience and efficicncy
Everything, nothing to say
We had a great experiance, the hotel is the the best in Osnabruck.
It was so easy to use with my wheelchair. The restaurant was excellent. The staff were all very pleasant and helpful
Well located within the city. Comfortable clean rooms. Well appointed public areas. Attentive staff that are ery obliging. Good food but over priced. Have room service available later than 11pm.
Very spacious, original and tidy rooms. And that's not even the best: the food in the restaurant is exceptionally good.
Close to centre of town, good size rooms, excellent choice at breakfast
A great place to stay in Osnabruck!
Easy access to city centre and unprompted provision of an extra single bed for child. Excellent breakfast. Lack of tea-making facilities. Walls outside bedroom window being repainted at 7am!
Nice staff, nice accomodation. Complete. Nice breakfast
The location is perfect. It is in the old town city center. Next door is one of the top restaurants in Germany "la vie". This alone is worth the stay. The hotel is charming, and the staff wonderful. We look forward to returning.
The staff where very nice and cared about making people feel at home. The food was very good at breakfast, and dinner. No
Enjoyed the excellent care of the staff - very helpful! The hotel has a lovely ambience.
very clean hotel excellent staff. I will come back if I visit Osnabruck again and Iike the location.
the location and the ambiente. no cpomplaints what so ever.
the location was fantastic, the hotel beautiful and the most comfortable bed ive slept in xxx cant say theres anything bad but could do with tea and coffee facilities in the rooms
As an overnighter great location and pleasant hotel and excellent location to train station No
Excellent choice of food at breakfast.
Friendly staff and cleaniness of hotel
Free internet use, helpfullness of staff. No
We have stayed many times at the Advena and the staff are pleasant and courteous. There appears to have been a nightclub opened near the hotel and the noise is unacceptable, the hotel gave us room directly onto this and were reluctant to change our rooms at first, stating that it was a city hotel - this is not an excuse and we have never experienced these noise levels from 11pm - 5am.
The hotel was in a good location for us as we needed to catch an early morning train, it was lovely and clean and the staff were very helpful and friendly, it was also only a 10 minute walk to the 'old town' Would have been really pleased if it had air conditioning.
The location close to the centre and market place just ouside the hotel. Good parking. One of hhe hotel receptionist could improve in English.
How close it was to everything in the town
The location is perfect if you are travelling by train - just 2 minutes walk across the square to the main railway station. Much quieter that you might expect for a hotel beside 2 railway lines and in the middle of a city, but not quiet.
The location close to rail station, good restaurant, internet access
Quite pleasant location Poor from the point of international useage as very few of the staff understood english and translations of the german menu was not availaible
The staff was extremely friendly. The room was large and a special effort was made to allocate a bunny-themed room when I informed them that I was travelling with a 3 year old.This hotel has great potential but it needs some improvement before it can properly call itself a 4 star hotel. Great value for money. When we arrived, the kettle and coffee and tea-making facilities were not set up (but on reminder, we were provided with a wonderful selection of fruit teas). The room was a little dusty and could have been wiped down better before we checked in. We were thoughtfully given a large cot for our 3 year old.
The hotel is brand new and originally set. Good quality of the service and maximum availability. The hotel is open for 5 weeks and currently does not accept credit cards. Since the first available ATM machine is 6 Km away, it would be nice to know before arrival that guests are expected to pay cash: at least until the problem is fixed.
Nice setting, pleasant interior design with interesting room themes, friendly staff, good food in restaurant with some local dishes. There was no baby high-chair available in the restaurant for our evening meal, apparently there was only one and it was in one of the guest rooms. Additionally one of our two rooms had a slightly unpleasant odour about it upon first arrival.
I was only there for one night so do not feel qualified to answer the above questions. It was immaculately clean, the beds lovely and the food good. The themed rooms and the railway the other side of the road.
Rooms were spacy and clean. Hotel staff was friendly. Nice shower.but unfortunately the water spread around the whole bathroom. The hotel web sites are very vocal on restaurant services. When we arrived at 6 pm it turned out they could arrange any meal "maybe some salad around 9 pm". We had been driving the whole and relied on thatwe could eat in the restautant.. We really felt that we were let down
Absolutely fantastic hotel. Rooms all themed and staff coiuld not be friendlier. My experience there was unforgettable.
This hotel is located at a lovely countryside and has a beautiful architectural design.The rooms are spacious and very clean.The staff is very friendly and helpful even at a late hour check-in. I wish I could have stayed for several more days.
Really friendly staff and good facilities. Good place for families. Food very nice. No
The girl at the desk when we checked was awesome-extremely helpful, she also was the waitress and was very pleasant , spoke English very well. Beautiful updated bathroom, comfortable beds and good pillows The doors from the rooms slam shut loudly, could hear them through the wall
Excellent hotel, nice spacious rooms, small but comfortable swimming pooll, friendly staff and good breakfast
Food in the restaurant was very good, the sauna and swimming pool area was also very enjoyable,
Friendly staff in the restaurant Very old fashioned, very basic room, poor qualty of food, not a 4 star hotel
Excellent hotel not far from Osnabruck. Large and comfortabel room. Good restaurant. Very niceand location. Friendly peoples.
Location, ease of access, car parking, friendly and helpful staff, nice rooms and excellent breakfasts.
Clean and freindly Dog barking in the morning
The hotel is located fairly cenrally in the old town and the staff were very pleasant and helpful.
Excellent breakfast buffet Room so small
Good hotel for one or two days city trip. Single room very small for comfort
Excellent breakfast and convenient location room view
Perfect location, awesome breakfast, big rooms, bathtub Wireless internet way too expensive
Hotel was in an excellant position for touring the city. The staff and accomodation was perfect. nothing it was just perfect for our needs
Good location, easy hotel to stay, clean
Well situated in the center of the city and close to the shopping area. Quite good breakfast. First the beds were awfull, unconfortable and "noisy", impossible to turn or move without a creaky noise. The furniture is also very very simple, and minimalistic. People at the desk were nice, but unable to give any usefull information.
I liked the quiet location,the friendliness of the staff and a pleasant dining experience.
Very pleasant and service minded staff in a comfortable environment! I would like to recommendate this hotel to everybody.
Comfort, clean, good restaurant
That the restauant was willing to serve us at late hours.
The charming and helpful team in a hotel with very high standards of comfort and cleanliness. The location is good in a small market town with easy access to autobahn system. The restaurant food is of a high standard
Very clean, comfortable & good facilities. Food great & staff very helpful & considerate.
Informal, good quality
No air conditioning in the room
The warm water was turning cold all the time!
Size of room, a sofa, en-suite bathroom and double glazing. Car parking and location of hotel were excellent. A very limited restaurant menu.
Location only interesting for travelling through. Notso great atmosphere. Take the luxury rooms, they are clean and good. The small rooms are terrible.
The friendliness of the staff and the quality of the room and its furnishings
They were friendly... The location was in the middle of nowhere. I prefer to stay Town Centre where there is choice of restaurants, etc.
One of the best in the town considering the town is very small and you have not many option anyway...
The room was lovely and very large. At breakfast there was a huge selection of hot and cold food to choose from, all very well presented. There were very few toiletries in the bathroom, a liquid soap container at sink and a container with shower cream inside the shower cubicle, but perhaps this is normal for hotels in Germany.
The connected restaurant is excellent, free parking available.
Location, room overlooking busy and noisy road
I felt that the inclusion of a fridge and hot drinks facility was lacking and needed inclusion for a 3 star hotel in Europe Lack of the above
Perfectly nice ordinary family-run hotel a few minutes drive from the station in new part of the town; rooms old fashioned but spacious and clean. Restaurant alongside. Good value for money. Pizzeria opposite. Quiet overnight, traffic by day. Quite a long walk from the historic centre of Osnabruck.
Breakfast The hotel reception at night is awful (they do not know English). The internet issue is impressing. An hotel without wireless internet for free!!!!!
Uncomplicated No tea making facilities in room
Very confortable hotel, I will surly be back
The Westermann hotel was convenient for our visit to the Dom in Osnabruck. There was free parking in a private lot. The included breakfast was adequate. The walk was a mile or so but an easy one. No Problems.
The room was very clean and large enogh for me and my wife also the bathroom was very clean the heat was workink breakfast was good No
Friendly and helpfull staff N.A
booked a double room got a twin
Really nice room, even with the whirpool in the bathroom. Quite big room, clean and comfortable. Our room look like a new one. Hotel staff were helpfull and nice. Good value for the money. I would recommend this hotel to everyone! Nothing.
the whirpool bath
Nice room Not enough close parking.
Good value for money, friendly staff at reception and in the restaurant Room and restaurant old fashioned. Breakfast limited
The atmosphere was very good. Nice room, great restaurant very friendly personal and enough facilities (sauna, massage, swimming pool, etc.) to enjoy/relax a full day in the hotel. One of the pillows was a bit too soft, but I'm sure that if we would have said something to the reception that we would had receipt another one.
We found this one of the best hotels we have stayed at in Germany in our frequent trips between Denmark and the UK. Lovely room- particularly the bathroom, very helpful staff, very quiet - which is what we need after a long journey journey, good breakfast and lovely location. We will definitely be coming back Breakfast eggs were cold.
Nice friendly atmosphere
The quietness and the room space. All was perfect.
bright clean rooms with reasonable facilities for the type of hotel, good continetal breakfast
Very nice and made very welcome. Windows did not have mosquito nets ( fly screens) consequently my wife and I were bit very severely bitten.
Large comfortable room, good breakfast. Very friendly and helpful, even though non-English speaking, staff.
Quiet with free secure parking. Out of city (Munster) but with good public transport; bus outside of guest house. Spacious room with mini kitchen. Very good breakfast. Owner very friendly and helpful. Supermarket and bank beside the hotel. Nothing I didn't like about the hotel itself but directions could be clearer. We followed directions to Telgte but hotel was not in this town, it was in nearby Westbevern. Note too that the adjoining restaurant closes on Wednesdays.
Extremely helpful and friendly staff, free parking, free internet access in room, free laundry, kitchenette, hearty buffet breakfast. no, very nice.
The room was a decent size with a comfortable bed, and everything was very clean. The breakfast was excellent, with a wide variety of meats and cheeses, as well as cereal and fruit. A small kitchen was available for those wishing to cater for themselves. Unfortunately we did not have a peaceful night's sleep, due to noisy youths gathering close to the hotel for a prolonged period well after midnight.