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overall relaxed ambience and sense of space and local history, very pleasant breakfast, and ready access to the spa facilities next door ( however see comments in next section) noting that the hotel is physically connected to the spa next door, and the cost of the hotel, suggest that 'complimentary' access ( say, once per day per person) to the spa facilties be included in the tariff
Big , shiny room, very elegant breakfast, accompanied by soft music. The hotel is connected to a spa and we received towels and shower robes from the reception. Behind the hotel,there are beautiful path through the woods, for those interested in biking
Very attentive personal. Quietly place. Good bed and pleasant breakfast. Very convitient that they have a tonnel to a spa.
For Baden, the location is excellent: extremely quiet location with beautiful gardens all around yet minutes to everything. A perfect oasis. The building itself is grand: the pictures are exactly as it is. The attentiveness of the staff to our questions was superb. For English-speaking travellers, this is a bonus. We highly recommend Villa Gutenbrunn, especially to mature travellers wanting a peaceful break from the hustle and bustle of European cities or those who like to combine hiking with sightseeing. A wide range of walks, short and long, can be accessed directly from the hotel. This is truly a unique hotel in a beautiful place. Our room in particular (room 221) was extremely gracious. As Australians, we would have liked tea and coffee making facitlies in the room.
Hotel staff were great. Breakfast was good. Pride of owner in making sure everyone was well cared for, went out his way for us. none
The wonderful friendly atmosphare and attention I received from staff as well as the owner himself! The flair of being put back in time! The views into the park. The favourable location! The access to the Roman baths. Just everything! Just a little noisy at times, as every sound re-bounces on the tiled floor. The music, specially at night time when coming home, was too loud, it really should be more soft in my opinion. But the choice of music was very good!
Hotel facilities very far from those required for a 4 star hotel. No refrigerator in the room, no air conditioning, no luggage ramp. Used carpet an furniture, poor breakfast, difficult internet connection, useless staff. Much too expensive. Definitely not stay here again.
The staff was really nice. Even though Christina messed up our booking, the lady at the front desk was very helpful and gave us un upgrade (a suite instead ob a superior room). Breakfast was great. The hotel location is very good - close to the center of Baden, but still far away enough to be able to escape. The rosarium and Doblhoffpark are very pretty. The person who confirmed our reservation. She confirmed that we would have a room in the old building with a balcony. Upon arrival, we were told that Christina should have known better... there was no such room available due to a wedding. After we told the nice receptioninst that this was our wedding anniversary weekend and we specifically booked the 'old' room, she made a couple of calls and gave us a suite - in the new building. The plus is that the new building is air conditioned and was very quiet.
Very nice Chateaux, friendly staff, good breakfast and nice clean rooms The possitive comments are far more important than this downsides, but maybe they can wrk at these remarks. To little parking place. During our stay there was a storm and many shutters were slaming whole night long. Something the staff could check in the future.
The spa! It was a new facility and just lovely. The staff were great. The grounds were pretty and adjacent to a fabulous rose garden. The rooms were not as clean as I want. The bath had a shower but was not really designed for one and water sprayed everywhere. The rooms looked as though they had been well used since they were renovated. Most guests and staff smoked a lot so it was hard to get away from cigarette smoke, although our room thankfully was a non-smoking room.
very polite and helpful staff at the hotel, excellent spa area, substantial breakfast No,
The wonderful park insidwe position. Absence of diet and child's menu. The restaurannt is in general inadequatly expensive.
Great pampering hotel,most facilities free,beautiful location including gardens, amazing breakfast. Large room with bath and shower and french doors opening onto balcony with chairs.Close to town with good local restaurants. Mineral baths in town good and open late. Restaurant menu in the evening was unappetising to us so we went into town. We noticed the restaurant was almost empty and it was expensive.
Services The smell of the pillows and bed lingeries is terrible. Change the pillows.
The location of the hotel is perfect - there is a huge park with a rosarium just in front of it, the interior of the hotel and the rooms is excellent, the staff is extremely helpful and the spa is wonderful and empty! The bathrooms could be bigger (in the superior room it is rather small), bit this is not something the hotel can actually change; the breakfast could include fresh juices
The staff were amazing - friendly, efficient, helpful. The spa services (while expensive) were so luxurious that we still felt value for money, And the food was fantastic!
the location room was very small and not like the photp displayed
They have a really great menu in their onsite restaurant and the food was lovely. The room was not really what I would call 3 star – it was extremely small, very dated and really in need of some money spent to bring it up to a 3 star standard (sheets had holes that head been patched but very uncomfortable).
Room was really big, and quite recently renovated. There were lots of free parking places in front of the hotel. Located at the city center, but also not far away from Vienna or country side. Our room was not cleaned under the bed. Breakfast could have been better. Sound-proofing was not the best. We could hear people walking at the corridor and speaking in the neighbouring room.
Very close to A2, friendly service, good mattress, quiet place. The hotel has been refurbished, but it's the old building, so rooms may look somehow strange. Anyway, the hotel is run by the same family since 19th century, and it;s worth to see how real family business should look like :) A little bit overpriced, but for one night it's ok.
Family handled, excellent service and good food. Rooms are comfortable and wide
Quiet place with delicious breakfast and very friendly owner.
It was very pleasant stay with friendly staff and comfortable rooms.Very good breacfasts.Swimming pool in SPA with mineral water is just opposite the hotel
Very kind people. quiet, relaxing, happy to help you. Quiet and comfortable
We've returned from the Italy and stay for one night in this hotel and it was Excellent!!! Especially, in comparison with Italian hotels. All, staff, room, location is superb. Breakfast is not so rich, but for this money it's also excellent. We will recommend this hotel to our friends, definitely. No such things.
Very nice family hotel, the owner cares about the guests and is always around to help and to chat. The breakfast on porch during nice sunny day is to remember. The rooms with terrace are more appartment that usual hotel room - very comfortable. With 20 minutes to Vienna and laying on the wine road the place of hotel is very strategic for holidays. Highly recommended. The bed sheets are the only thing that should be improved, but we had the same experience with other family run hotels. But definitely not something to disturb the stay.
Access to restaurants. Hotel and room smelled of cigarette smoke
The location across the wonderful Kurpark and only blocks from the City Centre. Very pleasant staff and good selections at the breakfast buffet. some technical problems..small...need service.
God breakfast buffé and beautiful suroundings. Very good for a relaxing weekend Maybe they should have earplugs in the bathroom because it was party at the Casino next door every evening...you did hear the music but it was ok
Kind staff. Very close to the motorway.
We liked everything. It was clean, quiet, the staff was friendly. There was free wifi internet and free parking. Also it is very close from Vienna (it takes 30 min to arrive in the center of the city by car)
calm,clean,hotel extra kind staff
Nice,clan,calm,good located hotel with extra kind hotel staff
cleanliness of my room, nice and helpful staff, location close to my business event nothing in particular
The owner of the pension is very friendly and helpful. During the third night there was no heating at all, so the temperature in the room was not really comfortable.
I was only there for a night on my way to fly home but it is an outstanding facility, an excellent location, large room, really friendly helpful staff, wonderful breakfast, I would love to have spent more time.
The kindness of the personnel!
Nice and pleasant hosts, nice garden, tasty breakfast.
It was in Baden where they have a nice swimming-pool/spa centre 10 min.s by car from hotel. But that had nothing to do with my hotel... The room smelled old and not clean. All furniture was from at least 30 years ago and kept i brown and brown. There was no staff at reception - and no reception at all. Had to call to advise I could not find anybody. Door was open, so you could go in. But no staff! I had advised to be arriving around 20. I came at 19.30 and would have expected an e-mail saying that there is no reception.
The staff was most efficient and friendly and went out of their way to be helpful and make their guests comfortable. The breakfast was excellent and the selection and presentation were very well done.
Wonderful warm welcome. First time we were offered tea on arrival on this trip. Immaculate facilities. Also very large suite. Variety and quality of breakfast was first rate. None
The place was really nice, and Joanna was very friendly. I had a great time in Amadeus - it's located in a very pleasant district with lots of neat houses. You can walk around and gaze at them. Amadeus is very close to ruines, I liked walking in the forest - it's so relaxing! But you need to spend around 20-30 minutes to get to winter termal baths and town center.
very kind and friendly. quiet atomosphere. smells a bit in bathroom
our staying on Amdeus pension was just perfect...just like visiting your family...what you want you will get for sure
Accommodating with change in reservation needs. Room was not cleaned during stay.
The room was attractive and comfortable, the staff attentive, and some very nice eggs and sausages were whipped up for me for breakfast. There was some excellent dark rye bread, too. Also, I enjoyed the convivial Austrian bar scene downstairs. It was removed from downtown Baden.