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A very pleasant and helpful receptionist. The hotel was an ideal base as an overnight stopover en route to Spain/England. I have no complaints about my stay.
i was happy to stay in the hotel, they have got a swiming pool, but no one clean it. but it was quite calme,i love to stays there~ one thing i don't like is that the night when i arriver there, i can not find the hotel with my GPS, the road was so complex because they were repaire.normally, it takes me 20mins but in fact its 40 mins.
The staff were all friendly, surprising us with speaking English, and unfailingly helpful and polite.
the accueil was wonderfull and it was ok with what we get and what was proposed
Easy to find No tea/coffee making facilities
Check in facilities late at night very accomodating and helpful. Require facilities in room to make tea or coffee particularly for late night arrivals and early morning leavers.
The rooms smelt of stale cigarette smoke even though they were non smoking. We asked for our triple room to be wheelchair accessible, but it turned out the triple rooms were all on the 1st floor without a lift so had to pay for another room on top of the two already booked.
Very kind staff. Good value for money. Swimmingpool at arrival is very pleasant after a day drive. Good breakfast for a fair price.
Very friendly and very helpful staff; the hotel was very comfortable and the breakfasts were very good
Well appointed rooms and facilities.
Everyhting! Handiapped facilities. Lunchtime meal was excellent. Location. Huge car park. Only blemish: squeaky sliding wardrobe doors!
close to where I wanted to visit. food good. Room was Very small.
Hotel staff helpful,hotel found easily rooms clean overloked small courtyard and quiet, restaurant clean and food good
Nature and quiet surroundings, good view, nice to stay outside of the city. Spacious and clean room. Cosy and homelike breakfast room.
simple and easy, friendy and helpfull the bed pillows
Convenient for the Puy de Dome and surrounding countryside. Quiet and peaceful. Good swimming pool, tennis court and restaurant.
The position suited our stay and the pool was an asset. The evening meal was very good. We understand the owners are refurbishing the hotel and not all areas are looking good, however the staff need to smarten their appearance and need to be properly trained. The frontage of the hotel was not inviting, plant pots full of weeds!
No tea or coffee facilities in room
Owing to the fact that I arrived in a taxi with my three large dogs owing to my car breakdown I was delighted that the hotel accepted my dogs, this was a tremendous relief.The staff were very helpful and kind. The receptionist was overworked as she was doing everything ,we had to wait for such a long time for help or for our bill owing to the phone ringing constantly.I was surprised that there were no tea and coffee making facilities in the room .The dining room required previous reservations which was disappointing as we arrived early hoping for dinner.
the staff were very friendly and the room was spacious and furnished well. the information book was only in french.
the restaurant was excellent, it was good to have access to a pool. It was also in walking distance of the town centre.
I was very pleased with the friendly hotel staff. The breakfast room/dining room was elegant. The food was excelent. The hoel was ideally situated. The room was very small. The colour scheme was unnappealing.
The accomodation was basic but very well presented. A great evening meal, superb buffet and quarter of wine for only 12 euros. All in all great value for money
There was no-one at the hotel on arrival to let us in and it was all locked up. We finally found a young woman with two small children who was able to let us in. There was no hot water in the evening although it did come through in the morning and the bathroom was in a very tired and dirty state
Room clean, Owner waited up to greet us (past 2100hrs)
Excellent value for money, good food, friendly staff, clean room
very conveinient for the town no
big room and central location we just spent one nigth and it was barely ok the bed and sheets were old as if been used by the germans in WW2 , the carpet and flooring seemed as walked by Napoleon himself, shabby aspect of the room and fixtures.
Staff very helpfull on the reception & spoke perfect English.
Friendly atmosphere - competent staff Only ones in the dining room.
The breakfast was awful. The milk was sour and my partner almost broke a tooth trying to eat a piece of toast. It was so bad that we didn't finish it and refused to pay.
spacious room, central loction in the town, good value for money parking could be a problem - no car park at hotel and public carpark a short walk away
Typical old-style hotel situated in nice old town. Well-maintained, clean, friendly staff.