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Prat Gran 3-5, Escaldes-Engordany
0.2 mi from
Very good position. Parking a bonus
It's location in the shopping district, parking (and very nice helpful people in the garage), nice layout , modern hotel, some quirly design features - overall from a physical point of view, good Staff attitudes were poor - Receptionist on phone when checking in. Kept waiting. Poor attitudes in Dining Room for evening meal - rushing diners out. On the other hand, staff at breakfast were a complete contrast - polite, welcoming etc.
Likes: friendly, helpful, multi-lingual reception, the cleanliness, spaciousness and spectacular views of our room, minibar, the large bathroom with excellent lighting, the pool/spa facilities, the decent buffet breakfast, facility of access and proximity to Caldea spa, shopping and restaurants, private, on-site parking albeit 15 euro/day. The pervasive odor of tobacco even in a "non-smoking" room. The inability to regulate the climate control of the room--it was terribly warm and thus we slept with the window open (waste of energy but rather pleasant!). The parking rate is elevated, especially if we were to consider a longer stay.
The breakfast was ok. The bath tube was stuck, and not clean. The carpet is very old and furniture since ages.
Centrally located, useful for bars, restaurants, sightseeing. Excellent shopping location. Very helpful and informative front desk staff. Easy car parking.
Very good position in the center of the town on the main shop street. Very spacious rooms. Breakfast was ultimate. Was charged for breakfast despite it was free in my booking. Hotel parking rather expensive.
Luxurious spacious rooms, nice view in the middle of the city. It's a bit of a challengeto find the entrance to the parking garage/
We upgraded for an extra 20 euros to a room with a balcony and a free minibar. Excellent value and stunning views. Buffet style breakfast was good and lasted till 11am (Saturday). The first room, before we upgraded, had a view of a brick wall.
Doorman helped take scooter off the van, level entryway, elevators. Bathroom door was too narrow for my scooter, so I used my walker, but they do have rooms with a wider bathroom door. Classic hotel done in modern taste nothing
The air conditioning was not working. Most uncomfortable. When complaining the next morning.....no one cared at all!
Very good location, rich breakfast, very large and clean room with two toilets, bath and tube, two king size beds, friendly staff. I recomend this hotel to every one. Not enought tourist information in English, hotel parking too expencive, but some of chipper public parkings near the hotel
Centrally located, staff amiable and welcoming. Large living area with flatscreen TV, comfy small bedroom, and good sized bathroom made it perfect for an overnight stay in Andorra.
excellent rapport qualité prix pour un hôtel bien placé dans le centre de la ville excellente literie
Surprisingly spacious with more facilities than we were aware of. Well situated. Good breakfast apart from guests handling food. Didn't like attic room although it was adequate for a two night stay.
modern room & bathroom, good location, incl. breakfast, possibility of dinner, parking in neighbourhood at lunch/dinner, menu à la carte is not authomatically presented , poor wine card
Good location near andorra la vella centre and shops, free wireless internet with relatively high speed. Modern designed breakfast area and nice breakfast. Our room did not have soap,we used the bath gel instead but it was only one available so we finally did dot have bath shower to take a bath. Generally speaking on this issue, too few bath amenities. The room was too warm and too small. You can not live in such a small room for many days.
The location of the hotel was great. Excellent value for money. Clean and great staff
very good breakfast, location impossiby tight parking garage and charge for it.
Their service is good. I have to go out early for trek, and they most willingly entertain my request amd prepare for an early breakfast. They also extended a little of my check out time, so that I have time to wash up after my trek.
The hotel is well situated on the river right in downtown. Staff was helpful. The room was clean. The hotel is old, outdated and the services provided were dysfunctional (old and uncomfortable mattress, a/c noisy and difficult to control). The rooms are very small and noisy as the soundproofing is awful. Breakfast included was very limited.
The experience was wonderful, it had a very convenient car parking, and was very close to Caldea. From the hotel we did lots of excursions.
It was very central and ideal for our one night stop over