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small but competent staff tired rundown facility
The extreme helpfulness of the staff and suitable meals My navigator could not find it
close to the airport
the meal at night information about the shuttle did not reach us in time, nor was the price mentioned
Location to the airport The room had a very bad odor and we had to sleep with the windows open just to get rid of the odor. The carpets were full of holes and stains and you could feel the box springs in the mattress. The pillows were flat and smelly.
We slept well. Yes, plenty. The bedroom was shabby and in need of refurbishment. The bathroom was very shabby - peeling paint, no plug in washbasin,an open hole in bathroom wall. It was generally depressing and third-rate. The public areas too were dismal. Generally a very poor hotel.
The directions for the hotel were hard to follow
The hotel was to far away from Aix and Marsielle. There was no other way to transport than taxi, and that was very expensive.
Location, directions and secure car park Rooms need updating. Sink very stained
Wifi in the room worked flawlessly. Nice breakfast in the morning served until 10:30. Room darkening curtain. Window that opened entirely (a rarity these days). Large parking in front of hotel. Friendliness and service of the desk staff. Extra pillows in closet. The use of duvet on the bed rather than standard sheet and blankets provides no adjustment for the temperature: it's and all or nothing situation; either you are too cold and you sweats. Fortunately we could open the window and it was somewhat cool outside. Also it is not easy to find, even with Mapquest directions; more strategically placed signs would help.
Protected car park. Very friendly staff. The free wifi The position of the hotel. The breakfast must be included in the price
Quiet at nighttime. Nice terrace for breakfast or other use. Wifi did not work 100%: browsing web was fine, but not possible to send/receive email. I tried a number of 'tricks' (such as tunneling thru VPN) but without luck.Breakfast was fairly basic.
service and safe parking
the price the location
very convenient. good location. very clean.
Convenient locaton from airport on route to Aix en Provence No
Wirless internet was excellent. room was missing vital services like water pot, refregrator.......etc
Staff was helpful, room was clean and comfortable Breakfast was overpriced
new hotel, clean, nice terrace for breakfast, elevator, guaranted parking not enough choice for healthy breakfast, quite small room, no balcony
location, very close to the airport. had shuttle service as early as 5:00 a.m. it is difficult to figure out how to enter the place as it is completely fenced in.
Cleanliness, effective shuttle service to airport, restaurant and bar, excellent breakfast buffet, outdoor heated swimming pool, friendly staff N.A.
Clean and somewhat modern. Restaurant is not very good, service is terrible. Definitely go next door to the Pullman, it's way better. Rooms are very very tiny and super basic.
Breakfast, clean rooms, convenient, location near airport, public space.
For the price and location it was exactly what we wanted and did meet our expectations. The room was very small but clean. The location at the airport was excellent. The shuttle bus was on time and provided very good service. A wake up call system would have been nice since we had a very early flight to Amsterdam. There are no phones in the room.
great breakfast, nice setting, fun bar, lovely staff.
Nice, friendly service and a free shuttle to the airport.
Lovely room. Courteous staff. Very good restaurant. No
I am writing because the employees at the front desk were consistantly helpful, professional in every way. When I had to leave at 4:30 AM for the airport the staff were wonderful, drove me to the airport, and helped load the bags onto a cart, paid the coin for the cart I did not have, generously in his spirit. It was a truely wonderful experience when things need to go well. Yes, the restraunt was fair at best. The staff were not attentive, and the food was barely satisfactory. I had filet of beef 2 times there, it was tuff, and I had to ask to have it cooked a little more, and it came back well done, I had asked for medium rare. The bar tender as I only observered her caring for someone at a different table seemed friendly and present, while the server I had an officious attitude.
the remodeled design was very contemporary and beautifully appointed. the pool is incredible, and there is a gym, with a suana and steam room! the dining room was also excellent. we even got upgraded upon arrival which was a very nice touch! they still have some rooms that have not been remodeled and are still in the "provence" style which absolutely shocks you after being in the lobby and hallways which are all contemporary. however, we mentioned to the staff, and they immediately switched us to a contemporary room.
The room was awesome! Sauna did not work properly, pool was closed on a nice day.
Its proximity to Marseilles Airport, courtesy of personnel and excellent restaurant including first class buffet breakfast
Room, bed was very good
The entire staff there was very helpful, and all spoke English. Great breakfast, and decent sized rooms.
Free shuttle service from airport to hotel and vice versa, but also to my business location.
helpful staff , clean rooms
Very good hotel, close to the airport. I received an upgrade on the arrival which was very nice. Comfortable, spacious room, good internet. Nice restaurant and very good breakfast. The service was very good and super friendly. Free shuttle to and from the airport The restaurant and breakfast were a bit expensive, but the food was good
Very friendly and helpful staff, very high standard and spacious room, furnishing, "supplies" (bathrobes, slippers, soaps, shampoos, etc.) lighting much above average, excellent variety of TV channels, very comfortable and large bed. Air quality in the room - too little fresh air in the A/C circulation
The personnel, welcoming, friendly and professional. The furniture, old and used, the carpet dotted, the bathroom outdated. Does not correspond to a 4-star hotel.
Quick check-in after a long flight. No hassle. Good breakfast.
The swimming pool was a good size and pleasant to swim in and sit near - a really good facility if, like me, you reach the airport then just want to stay put till your flight in the morning. It was also easy to use the navette to and from the terminal. Some decor probably needing a bit of a facelift, e.g. carpets, but in fact there were some tradesmen doing some renovation there.
Room too noisy (outside noise)! Also - someone kept going back and forth on clicking high heels on the hard floor just above us - till late at night !! Very disturbing !
staff are really helpful and friendly.breakfast was perfect.location is perfect.there is a airport transfer so this is very good.thank you very much. no
Proximity to the company for which I was working. Friendly staff. The room smelled of smoke.
Convenience to airport terminal and car hire (1 minute by car). Very efficient free courtesy bus from airport terminal (came within 2-3 minutes after calling from free terminal phone). 24 hour clean swimming pool (towels provided)/ poolside area. Nice, quiet clientele. Definitely recommended- our holiday started with this hotel stay instead of later on as you don't feel you're at an airport hotel. Breakfast (though reasonable selection) a bit pricey- 11 Euros per person. Best to book room online as difference for us was 40 Euros when we booked our last night at the desk as we liked the hotel so much (but of course you can never fully tell if you like the hotel until you get there initially)
The close accessibility and proximity to the airport and the free shuttle service. Besides the restaurant food was excellent and reasonable in price.
Very close to the airport and the parking for the Ryanair terminal MP2, which is quite separate from the main terminal. It was good to have extra pillows available. Would have liked kettle in the room to make a cup of coffee as we had an early morning checkout
The shuttle service was easy and efficient, the room clean, the bed comfortable, and breakfast was good! The hotel is perfect if you need to stay close to the airport.
The towels were old dirty and torn. The sheets did not cover the bed
The staff was very helpful. The room was in cery good shape. Nothing
Staff was super friendly, great great breakfast. room was clean but there was strong musty smell. Great location near aeroport. Hotel has a cool bar area.
service staff is excellent the room are not equipped with hair dryer,hot kettle etc.
Very pleasant staff. Dinner was excellent noise from the stairway and doors
ok breakfast Very small room
Friendly staff Walls too thin!
OK.The beds was quite good.Moore like a motel. Have only a expensive taxi to offer early in the morning
quiet restaurant shut
Staff very helpful - took me to train station.
Reception staff very good. The price is keen. Proximity to the airport. Free wifi. It's a challenge to get to (if you're coming from the airport drive one junction down to Eurocopter - turn round and come back the other way). The room is poky but if you simply intend it to be a place to sleep it's fine.
Excellent breakfast and we enjoyed an evening meal too. Food was fresh, well prepared and good value for money. Room rather small but okay for a short stay. Had some difficulty with the swipe card to open the door to our room but staff attended to problem promptly.
very smart and clean staff pleasent and helpful
big rooms, friendly staff no elevator, unusual for a 3 star
very cramped toilet
Convenience to the airport The woman who was working at the front desk was very curt and made little effort to be helpful with explaining how to return our rental car to the airport and then get the hotel shuttle back to the hotel. In all of our recent trip to France she was the only person who stood out as un helpful.
restaurant staff were very slow. Manager needed to assist them in order to get served
Location for an early flight in the morning
The blanket on the pull-out bed was dirty!
the welcome kettle with coffee and tea. However some biscuits would have been appreciated we were there only for 1 night
Hotel was close to the airport. The shuttle service was very helpful. The staff helped us in English with driving directions to the airport.
The restaurant staff were very good - friendly and attentive. The quality of food in the restaurant was also good for this type of hotel. The pool was clean, well located and of a good size. The shuttle bus service was terrible! On arrival at the airport, we called the hotel 3 times before the bus arrived - we ended up waiting 1.5 hours for the bus and got no apology. We booked this hotel specifically for proximity to the airport only to find out at check in that the bus didn't go to the airport the following morning early enough for us to make the flight -we had to pay 30€ in a taxi.
Very friendly staff Food very good though expensive so if on a tight budget check prices first. Very steep stairs to 2nd floor
Location outside the main city but in a very nice area, the hotel is very nice and charming, excellent reception, small but nice and clean rooms.
Very friendly owners, and well located between Aix and Marseille. Peaceful setting perfect for relaxing weekend.
Quiet The hotel is under renovation during our stay. Nearly empty even if Booking.com indicated otherwise during booking process.
Very convenient location for both Marseille and Aix-en-Provence. Quiet and pleasant area. Run by a friendly and welcoming couple. The restaurant is moderately expensive, but the food was excellent.
The owners, the tranquility, the beauty of the surroundings. It is difficult to get back and forth from the TGV train station. The owners were so kind to help me with rides. If you do not have a car it is difficult.
a quiet place, very nice hotel' with a fantastic restaurant breakfast was A1 quality the lack of a lift
Friendly staff; beautifl accommodations; relaxing; very clean and quiet Hard to find primarily because of the poor road signages
Fair for the price
Receptionist stayed after 11pm to welcome us and let us in even though after advertised closing time. Staff in morning also very friendly and helpful. a good choice at breakfast. Difficulty in finding it from main road
the buffet evening meal their bank did not accept our credit cards - both cards worked elsewhere in france and england ?
Good food helpful staff
Pleasant welcome; good breakfast, hospitality tray, comfortable bed Our room needed some paint, felt "damp"
Green grass plant on the floor Bathroom bath hole dirty (hair in the hole) smoker smelling
We only stayed for one night and were happy that the hotel was clean and provided the basic necessities including tea facilities and a parking space.
Consistant with standard of all the Camponile hotels I have stopped in Finding it was nothing short of a miracle!!! It is poorly signposted and where sgns do exist they are obscured by foliage from trees and suchlike.Other Campanile hotels I have visited are much more clearly signposted.
The automatic reception after 23h and the good working airco altough i had the exprssion that there was a swimmingpool we never found it
Pool and garden were quite nice, bathroom was large. Lots of parking. Location right off the highway was unfortunate - presumably rooms on the back are better. Walls were super thin, though we didn't experience much noise from neighbours. Room layout was a bit bizarre, with enormous bathroom including 2 easy chairs...