Our room for 4 people was clean, modern, and spacious.
Location of the hotel is excellent, few minutes walk from the city centre. Staff was very friendly and welcoming - no issues with them whatsoever. I would totally recommend this hotel and I will try to book Adagio from now on, whenever possible. Our room was leaking heat like crazy - not sure if this was specific to our room (top-most floor), the top-most floor as such or all the rooms. There was also a dust cover on the floor around the bed, which should not be there.
Our room wasn't ready, so we were given a free upgrade... Very accomadating! The staff was VERY friendly and helpful, which was not the feedback I saw on most existing reviews.
it is a very practical design of the 3 pax bedroom. Comfortable and modern and well equipped of everything. it will be good to have a signage on the main road to guide to the entrance of the hotel.
it is situated nearby all main places of interest to diminish very specific smell in the hotel
Definite advantage having the option of self-catering - very well equipped kitchenette. Hotel room was of a good size with comfy bed and beautiful en suite. The front of hotel is in a predestrianised zone, so when arriving by car the hotel was difficult to locate. Also their carpark is not immediately obvious, but this could be due to building work.
Central location, easy to reach, quiet, clean, friendly staff, garage available Still constructions around/in front of the hotel. Not clearly labeled, rather a small label above the parking entrance. I presume, these items will be fixed soon.
Thé location in thé center of thé vit, its parking, the nice appartment Nothing
Quality of room. Cost effectiveness and the fact that pets are allowed there.
The new rooms are nice. The destination near to the old town ist brilliant.
Privilodges Le Royal - Apparthotel in Annecy is the perfect place to stay. It is very affordable and has neat clean apartments. The staff is most helpful and efficient, there is a nice fitness room, and the location in the old town is ideal. no
The location and the parking. Our room was not very comfortable. We were in a studio on the basment floor (room 6 I think). We were two adults and a baby and the room was quite claustrophobic as the window couldnt be opened and it didn't provide any view. Furnishings were cheap and stark in appearance and the sofa was very uncomfortable. We ended up just leaving the bed pulled down as it was more comfortable than the sofa. Room could have been cleaner. There were dirty tissues behind the bed and the mirror was marked with what looked like paw prints. I would stay here again but not on the ground floor. I'd book a more expensive apartment if staying here again.
good location with parking lots and convenient studio with kitchen facilities.
Liked having cooking and refrigeration facilities in own room. Also access to laundry facilities and free internet access
Location, modern, design, clean, comfort, price, staff. Everything was very good. I have no negative remarks to do. Strongly recommended.
This is a great hotel if travelling with children - the apartement style with 2nd bedroom and kitchen facilities are fab. The photos/description don't do it justice as the room are a lot more comfortable and cosy and the bathrooms more modern than they look. We didn't have breakfast at the hotel as there were lots of lovely pattisseries close by. The location is great, overlooking a small square/playpark, within easy reach of the old town and lake.
The proximity to the old town area The suite we booked had self catering facilities but did not include a basic welcome pack which ment that we did not use them
The quality of the service
Central location was good. 5 minutes from train station and 5minutes to lake. In the heart of the old town-so easy to get around.
Very agreeable staff, fabulous location, good lakeside facilities and outside breakfast/dining. Absence of air con a real problem as it was hot when we went. Also absence of lift a particular problem for my wife, who has restricted mobility. We asked for ground floor when booking, but were told on arrival no ground floor rooms exist. The room we booked was too small, without bath, so we had to upgrade at our expense, although we were given a special rate when I asked. We did not like the fact the hotel was crowded with visitors to exhibitions in the public areas, and a wedding caused the restaurant to be closed without notice on one evening.
The location on Lake Annecy is beautiful. The staff is accommodating and the food is excellent.
Stunning location and building. Received complimentary upgrade to lake view room.
Staying in a really old place - it was great
The quietness and privacy greeting staff could be friendlier
The abbey provides a unique travel experience and its location is both picturesque and easily accessible. The hotel staff is very professional and accomodating. The website and photos accurately depicted the hotel, the rooms and the surrounding area.
Location; food; staff efficiency and hospitality only French TV channels available; no elevator
the arie and nice and quiet
hotel location and atmosphere is excellent. Staff very helpful and friendly
The staff was very attentative, warm and friendly. The hotel setting far exceeded by expectations. The fact that some of the staff spoke english was very helpful. The view from our room was spectacular. I thought the room furniture didn't fit the upscale feeling and price of the hotel although the bathrooms were wonderfully modern.
good breakfast misleading info both on the website and in your booklet re distance from lake Annecy.It is not 5mins on foot more like 45mins-same applies to distance on foot to train station-at least 20 mins.
Large room No Restaurant, despite sign outside saying there was! No parking (except for small cars and a €7 per night fee). All the water was hot, even in the toilet cistern!
good clean accomodation, not far from centre of Annecy
Convenience of being within walking distance of town centre No evening meal available on Sunday night
Reception is open 24h a day. Very small room even for France. Pretty expensive for such room and parking is not free too.
the equipments like microwave. It's very convenient.And the Beds are also very comfortable no
Excellent new hotel, conventient quiet location, very courteous and helpful staff, nice room design, good breakfast.
The hotel is clean and functional. About a 15 minute walk into the centre of Annesy with kinds. Good value for money Late check in 16h00
it was relatively quiet for a downtown location and the convenience of breakfast being offered on site was good for our type of trip. Gave us a good start to the day. Nothing really. For the price, it is what was expected.
extra excellent bed realy a wonderfull nights sleep posistion
Super helpful staff
Excellent, welcoming staff, good location on a canal, nice breakfast area Rooms a bit sparce, but clean and excellent value
The hotel is in a nice location near lots of stores and restaurants. We had a nice view from our room. There was not much space in the room to move around. The bed took up nearly the entire room.
Nothing Dirty, small, bad stairs, noisy, bad bathroom.
great welcome, very helpful, good location near the old town decor a bit dated but very French
The managers and other staff were extremely welcoming and helpful - the hotel felt like a family-run business. The location in the centre of town was excellent. The hotel was very hard to find - took us nearly 2 hours of driving about. The bathroom is a teeny bit too small.
The ceiling fan was help up by only one precarious screw. I dare not imagine what it would do to us if we switched it on and it dropped on us while we were sleeping or just being in the room for that matter. Staff could have been friendlier.
The location was excellent. The staff were very helpful. It was quite basic but clean and had all necessary facilities.
Well located by the lake, near the old town centre and restaurants. Comfortable bed. Clean. Very nice people. Good level at the right price. In high season the shortage of parking could be a problem.
It was in an excellent location, quiet at night and a very short walk to the rest of town. The room was basic but perfect for someone who just needs to crash before a flight the next day. The lock on the door - have to use the key to lock yourself in, hope there isn't a fire, it might take a minute to get out.
Good value, convenient position, friendly an dhelpful staff Bit difficult to find due to roadworks etc temp problem
Very nice couple runs the place. Clean & crisp linens. Great breakfast for 9 Euros. Lovely view of the Chateau. Two minute walk into Old Town. Perhaps rugs might be helpful. Person above me walked around a lot!
The staff were very friendly and helpful. The position of the Hotel was perfect for sightseeing. We did not like the fact that the bed was uncomfortable and the shower was broken and only produced very hot or very cold water
Very central to the old part of annecy, ideal to walk to resturants and the canals The showers had to be hand held and the "curtains" didnt cover the windows
Pleasant staff, central location close to the castle and old town, and good value for money. Tip - there is no hairdryer in the room but one can be provided if you ask at reception. This is NOT a criticism of the hotel but I would not recommend it for anyone with mobility problems as the hotel can only be reached via a steep slope or a lot of of steps.
Quiet and friendly
Great central location with great views over Annecy. The staff were helpful and pleasant. Also I stayed in 2 other hotels in Annecy but this hotel was the best value. The hotel is in need of a makeover although it did not spoil my stay. It is a bit shabby around the edges but it is a cheap price for Annecy and has alot of charm.
This was a lovely hotel and a beautiful spot. We had a lovely view from our bedroom window.We only had 2 nights there wished we could have stopped longer. The staff were very helpful . We had free car parking and enjoyable continental breakfast. Only a short distance to the town of Annecy and the canal and restaurants.
Good location, nice atmosphere, very friendly staff.
the furniture inside the room...and also the breakfast. the tv's poorness...
Kindness and availability of the staff. Nothing in particular.
Lovely town, great location, friendy staff No
Price goodstaff very very very good To noisy courtyard thin walls very hot rooms on top floor
Our stay was very brief, but thoroughly enjoyable and the staff were most helpful and pleasant. Our room was very good. We are very surprised it is only 1 star... N/a
Very nice and attentive personell. The room was clean and quiet. In the middle of the town centre and short distance to (free) busses to the start of mountain paths.
Hotel very well located, very nice staff giving precious advises to visit the city. Free bus ticket and room perfect. No air conditioning.
Excellent service - staff went out of their way to help, even though they had limited english.
The price. The recpetion people are friendly and helpful. While the hotel is not near the main road, still loud noise from main road is still heard very clearly. The distance from hotel to Annecy center takes 10 mins by car.
Good quality for its price. Excellent breakfast. Friendly staff.
absolutely nothing...to forget it... everything indeed everything...
Welcoming staff, parking gates closed at night with secure access.Very quiet. Towels could be more plentiful - if used in the evening they are still wet in the following morning.No Tea/Coffee making facilities in the room. No food available at any time except breakfast - next nearest facility some distance away.
The consistency of all hotels so that there were no nasty surprises. The one hotel we did not like was because the bathroom sink was not clean, there was no shower curtain and the towels were the size of a bath mat. I had to ask for three towels.
The proximity from Annecy The bathroom was small .... so small ....
freedom and no problems no
little bit irratating noise from next room, not cleaned.
Lady of the reception was very friendly. Room to small, bed much to small and not comfortable. Bathroom was also verry small. Breakfast was very poor, for paying Eu 5,-!
The windows were open and the smell of fresh cut grass outside. We booked 4 rooms for 3 nights and we chose this hotel for the free wi-fi access and we were told at check in that the free wi-fi internet access was not working and would be working the next day. The next day at 4 pm we were told the wi-fi was still not working and might be working the next day and we needed the internet access for business immediately. I went and got rooms at another hotel and checked out and they wanted to charge us for the entire booking of 3 days for 4 rooms. We worked it out eventually but we were very disappointed with the hotel. They are no longer Best Western and the rooms are very dark and the furniture old and there was mold in one of the bathtubs caulking.
Staff were excellent, the triple room was very large, food great but our stary was only a stop over while driving from Italy to Wales so arrived late & left early next day. Would have like to have stayed longer.
the ambiance is very good and i like the fireplace
The staff where very polite and helpful. The rooms where comfortable and quiet.
Very specious room. Airconditioning made a bit of noise, yet it was not too hot outside, so we had the fan on "low" and not a lot of noise was made... Liked the look of the room: clean, modern without too much things but all basics were there. Quite contemporary look.... Did not use the restaurant but it looks really nice.... Lot of business people.... It's amazing to see that the shower did not have a bar to put shower head. When taking a shower you actually had to hold the hose with your hand...! Is this a way of "saving" water? Really unacceptable for this hotel... I took a bath instead, which consumes even more water...
Pleasant hotel with an excellent ratio quality/price.
We like the comfortable and spacious triple room, the free Wi-Fi and the great pool set in a lovely garden. The receptionist was very helpful and polite. Breakfast a bit expensive for what was on offer
calm and quiteness, silence, good service
restaurant directions were poor...lack of facilities in room e.g. no hair dryer
Good location, close to the lake and restaurant. Easy to get to (10 minutes by taxi from train station)
Decor and bathroom, location
Room and price
The hotel was used soley as a one night stop-over with late arrival. Not an ideal stay for a review Romm and bathroom were well furnished with pleasant attractive and out of the ordinary decor. Bathroom was well equipped but shower arrangement was impractical causing some flooding
A super deal in every respect-we would go again
Nice little hotel to stay in, and in summer would be lovely just about beside the lake.
Room is small. It was noisy in the morning due to the nearby street.
Small, welcoming hotel
Superb position beside the lake and ready access to a number of good restaurants. Good bathroom.
There was a fine atmosphere at the reception when we came, and that lastet during all our stay. We appriciate that.
The building and rooms are a little old, minor details like painting not perfect an old TV, small indoor swimingpool, etc. But well located and excellent breakfast
Comfort and good service To charge 18 euros for an ordinary breakfast of fruit juice, coffee and a piece of pastry is outrageous. We had to find alternatives elsewhere.
For a wedding
Good location, plenty of secure parking and friendly front-desk staff. Getting served dinner after 830pm can prove very difficult. The restaurant serves until 10pm, however, because the restuarant is too small for the number of guests one is forced to wait a very long time to secure a table. For young children having to wwait can prove to be traumatic.
We only stayed 1 night but all staff were extremely nice and helpful particularly as I lost my mobile during our time there and they were most kind when I telephoned and they have posted it back to me.Thank you and we would most definitely stay again.
Very well located, close to the Congress Center. Free internet.
This is not a four star hotel. 3 stars would be more appropriate. The hotel rooms need refurbishing, furniture, carpet , are getting old . Wallpaper is coming off the waal.... Despite that is was a non-smoking room, the smell indicated heavy smoking in the room .
The beds were too firm
The location is good. But that's only the beginning, with hotels... The bed was the worst and most uncomfortable bed that we ever slept in, and the lady on reception didn't seem the slightest bit interested to hear about that. We checked out of the hotel and stayed another two nights in this town, but at another hotel.
Very nice and eager to please hotel staff. Great location. Prices during high season are way too high, in the low season they're ok. No complaints about the hotel, but about booking.com. I made a reservation for a large double room on the forest side and in the reservation it stated that the room had a terrace, while there's no such room on the forest side with a terrace. It would be good if you'd update this information on the site.
Huge room, friendly staff. Fantastic location directly by the lake. Very good wine list in the restaurant. Breakfast was poor given the cost (17 Euro). Specifically, the fruit juice was not fresh, there was no healthy cereal, and when I asked for an espresso they gave me instant coffee.
only the view of the lake nearby dirty room, noise from the main street near the hotel in web page named as "forest side", staff, prices in the restaurant...
our room and the view Despite the view and the room and good food, the place had no atmosphere and it was difficult to find anyone around. In short, no atmosphere and not terribly friendly.
Best location, superb food (!), parking place in front of hotel. old fashioned rooms but ok.
Excellent view of the lake from our balcony. Disappointed with the menu therefore did not eat at the hotel, rather over priced restaurant.The room could do with refurbishment/modernising.
Very good location on Lake Annecy, ideal for sightseeing and access to Ski resports. Very clean and pleasant hotel. Cost of drinks in the Bar and restaurant very high, I was charged 18 Euro's for a Jack Daniels and Coke (at current exchange rates nearly £18!!). As we stayed over the weekend the restaurant was closed on Sundays so had to eat in the town anyway.
Nice room, closed parking, good breakfast, good service. Excellent value for money! -
Pleasant, quiet comfortable appartment, reasonably well designed. Secure parking. Didn't realise it had a bed settee but it was quite comfortable. We enjoyed our stay and would stay again. Further out of Annecy than described originally on the website. Little storage space for food and no kettle [coffee maker and expresso cups instead]. Very expensive if you break something, we were charged 16 euro for a little coffee pot. Not many facilities within walking distance.
Secure car park, efficient entry and exit, nice relaxing room, efficient cleaning service. Bit too far to walk to town centre. No air conditioning.
Parking, staff and facilities are excellent Rooms are well equipped, but small
Very clean well laid out room and 24 hour ease of access.
The owners were delightful people and very accommodating:
Owner gave us an upgraded room upon arrival. Hotel has excellent value for money. Close to Annecy. Very nice mountain view from restaurant and rooms. Very welcoming and friendly staff. Minor point: heating didn't work very well.
Quiet and private. Adequate facilities. Clean. Very convenient for the main route around Lake Annecy. Within walking distance of small village with shops and restaurants. Very friendly hosts. Light salads and crepes served during the evening. Air Con could have been cooler and quieter. Beds were narrow and not that comfortable. Towels and bed linen had seen better days.
excellent value for money for families with thier apartment concept. location and surrounding areas are stunningly beautiful. no.
good location, good parking, nice english speaking owners, great view 5 minutes up the hill, lake annecy is beautiful and so is the north side of the lake. room was small, plain white, no decoration, I was expecting a refrigerator and there was not one. but I still recommend this hotel, lake annecy is expensive and this place was reasonable.
The staff were lovely, very friendly and helpful. The apartment was beautifully situated with balconies on both sides of the building overlooking the lake and the mountains. The apartment had everything you needed and it was clean and bright. The only thing the apartment lacked was a comfy seating area to relax in. The sofa bed that was in the living area was a bit uncomfortable and not adequate for four adults. But thats a minor criticism to what was an excellent hotel.
Hospitality and friendliness of owners, location, decor, comfort, surroundings beautiful, views wonderful. None whatsoever
Near the city, comfortable and clean A bit difficult to find for a newcomer to the city (we were driving)
The staff was very helpful and even if the typical architecture is maintained the facilities are still modern. Only point: the windows for the 3 person room didn't really open much, and after a bath the room was very humid.
The staff were very friendly. The hotel was spotlessly clean. Facilities were good. Restaurant was great with local produce and dishes. This is not what we did't like about the hotel, just our room. We were in the roof with a velux window and it was extremely hot when we stayed. We had mobile air conditioning units which were very noisy so we did not keep them running overnight.
Very cozy and friendly hotel. Good food. Our room was a little too small.
We were able to use the local tennis courts for free during our stay.
Pretty amateur service in the dining room over dinner, quite difficult to locate, needs better signage.
Friendly welcome, good value for money, great location
Free internet. Great having a restaurant attached - good food. Lovely village location with pretty views from room balcony. Free car parking. Basic French breakfast - quite expensive.
Nice, Small, Good, easy-to-find Hotel - especially for our requirement; one overnight - perfect. The Church Bells directly across the street. Not that we don't like Church Bells but in that close proximity they are loud. They stopped ringing at 22:00 and didn't start again until 08:00 the following morning - thankfully.
Very friendly staff. Restaurant in hotel is very good. Fantastic view from the huge balcony. Although the hotel is in a small city there is not much to see on foot after dinner.