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Nice and plesant staff. Good dinner
The surroundings of this hotel are amazing - and the rooms are large. The staff was very friendly and helpful. The wi-fi did not work so I had to use the hotels network in their office to get online with my computer - this was a bit of a bother. The hair dryer in my room did not work - to fix this they opened a vacant room for me to dry my hair - this was also a bit inconvienent.
Swimmingpool Expensive restaurant compared to quality
The hotel staff were helpful on arrival and when we had dinner. The quality of the food was more than we expected and the dining room service good. The room had been freshly decorated and was a good size and well appointed. We had some difficulty finding the hotel from the directions given on the booking confirmation - more detail would have been helpful. The satellite navigation system did not provide coveraage of the area.
This is a hidden gem....we shall definitely be going back!
We loved the fact there was a pool and its proximity to the champagne area The decor is very outdated really needs updating
Comfortable rural stop over on journey back to Calais from S. of France. Good value, large rooms with free wifi in room. Plenty off free parking spaces in safe location. Great as a base for a few days if exploring the area including nearby Troyes. Breakfast and dinner menus expensive although a la carte restaurant looked good. We drove into Troyes (20 mins) where there were lots of restaurants.
An excellent peaceful hotel in beautiful location with very good food.There is plenty to do in this area.
Duvet was very warm, blanket was not easily obtainable The rain! But that was not their fault
Size of room. Helpful staff. Location is picturesque and close to main motorway. Golf readily available on flat parkland type course Bit shabby in places showing signs of wear. Breakfast average spread for 12 Euro PP (automatically added to bill) but with many wasps and flies due to location in forest. Not necessarily Hotel's fault but disappointing.
The Hotel was clean, well presented, & the staff were very obliging, the pirate theme was interesting, & although I thought the number of children present would be intrusive, they were not, a very pleasing stay ! No !
The atmosphere and the staff helpfullness
The staff and the style of the hotel - excellent for adults and children Rooms too noisy
Excellent Hotel staff and facilities The hotel is alongside Nigloland theme park and being a Pirate themed hotel is orientated towards young children no problem but not the place for peace and tranquilty. The restaurant is good but no choice of pricing,it's 28 euros inclusive of everything..Wine water etc.If you want to stuff yourself fine ,but there should be an alternative.The english speaking chef Joseline was a godsend and extremley helpfull
nice, clean, quite room. In boat style, cool for kids.
The room etc was well presented & very clean. ideal for young families.OK For overnight stay but fair distance from autoroute. Buffet style dinner exspensive @ 32 euros each John King uk
Friendly staff and very clean hotel. The hotel does not serve bar food, therefore all meals needed to be ordered and eaten in the resturant which could prove expensive and time consuming.
The Rooms were very spacious with 2 souble beds , seperate toilet and bath/shower rooms. buffet dinner was great, with local wine for set price.
Lovely location and a pleasant ambience. Food was good and the wine was excellnt value. We would stay there again.
location was interesting - water wheel a nice feature. In the stream by the water wheel, large fish and crayfish could be seen. Great selection of spirits and champagne. Food was terrific and a good value breakfast as well. Rooms, clean, large and relaxing One of our party did not like the menu or the food - finding it a bit poncy and not to her liking at all! so be aware, if you are looking for a traditional restaurant, there may not be something you like on the menu. However, the rest of us thought it was great!
glass of champagne on terrace overlooking river. hotel felt a bit unloved
Good price, good kitchen, good wine selection to acceptable price, friendly and helpful personnel.
The rooms are very cosy and comfortable. The restaurant is pretty good and they are very welcoming to my dog that is always with me. They have two beautiful fireplaces and they never seem to light them.
helpful staff, nice location, very clean, excellent food and restaurant. bar closed early
Hotel staff very helpful & friendly & a good ambience.
Peace and quiet, good food and a comfortable bed although next time I would specify twin beds. Felt a bit insecure having to have the bedroom/terrace door open to get fresh air having had two incidents in the South of France where with a similar situation we have had intruders. A window would be welcome.
The staff was very pleasant and the restaurant there was excellent There was only one other place to eat in the village a buffet at an amusement park
Pleasant location in a charming village. Good restaurant in old mill building. Clean modern room but showing a little wear. Staff were very helpful.
Thought that the restaurant was set in a beautiful room and that the food was wonderful. The owner and his wife were very helpful with a problem that we had. The atmosphere in thre restaurant was dead.... You could hear a pin drop. Also had to call waitress over for everything,from apperatif, wine list,to bread with cheees course.Such a shame when the food was so good.
the breakfast buffet needs to be improved
Clean spcious room with comfortable beds. Nice swimming pool. Breakfast not great. Smell of drains in one of the corridors
Nothing in particular - the food at dinner was ok reception staff were unfriendly, dining room was run down and dusty
The young waiter who was friendly and made every attempt to communicate. Restaurant set meal was very good and inexpensive. Catered well for children too... Receptionist on arrival was unwelcoming and brusque and made little attempt to communicate in anything other than her Mother Tongue at a speed.
The hotel is perfect for what we wanted: affordable, clean and near Troyes. Piney village is prettier than I had expected. The hotel is on a road with many trucks but despite my fears they did not affect us as the room was either well insulated or the trucks stop driving past at night. The staff were friendly. The old (i.e. half-timber) rooms are particularly charming. The shower sprayed water on the floor and the floor got a little slippery
Excellant bathroom and spacious bedroom. Good to have a seperate toilet. Dinner was very nice and well presented. Lovely old building with lots of character. Verry, verry noisey with traffic. Poor service and extremely slow in restaurant. Swimming pool in another building and not kept clean, with a filthy toilet. Not an inviting environment!
Very dog friendly. Food good. Dinner unavailable on the Sunday night. Nightmare finding an alternative!
Room for 3 people good value, large and comfortable and my daughter was delighted to find the bath was a jacuzzi. Hotel an interesting mix of modern and traditional, largely well blended. Our menu at 18 euro for dinner was excellent. Breakfast was expensive at 9 euro a head, although it was extensive, next time, I think I would just have a coffee in the bar.
The place had a good ambience, lovely food in pleasant surroundings. The attitude of the female waitress in the restaurant. She knew our French was limited and did not seem at all gracious in the way she served and spoke to us. I really feel that in the Service Industry, a top requirement for front of house staff is to like people and at least try and be friendly. I noticed she flirted with men who were in a couple, also one on his own...a mature couplle from UK hadn't the same appeal perhaps!
breakfas They don't speak much English
Pleasant location. Restaurant service very slow. Breakfast poor...stale bread and croissants, rotten fruit, lights cutting out every few minutes.
Clean-good apples outside Overpriced-no tea making facilites-dampness of bedding poor quility of room for price
Clean Smell-lack of drink making facilaties-feeling of dampness in room electric points- decor
Good location on route from south, easy to find with parking and a restaurant. 9 euros for a poor breakfast.