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Very convenient to where we wanted to be! And the Front Desk Staff were wonderful. The pool was cold! The Whirlpool did not work!
The hot tub and pool were clean and not full of kids for my use. Parking was not an extra cost and the parking lot was safe. Loved the location as well! A great hotel in a nice part of Hessen!
Comprehensive breakfast friendly staff. Comprehensive breakfast although rather expensive. If claiming on business expenses this is not an issue, but for non business travellers this is quite an expense over 4 days
It is comfortable, quiet, clean and convinient. The breakfast was reasonably good. The front desk service was fast.
there was a problem with the e-keys. they didn't work.
The room size was good and the swimming pool, sauna and spa were great to relax in The only thing I would change is the payment for the slippers to have access to the swimming pool etc. It is ok to charge extra for those not staying at the hotel but for guests this should be included in the price of the room.
The room was very comfortable , the services & facilities of the hotel were very good . More then this , the food was tasteful .
Great food! Nice pool.
Not Much The Staff was very cold, the bar smell of cigarette smoked, the bath was dirty with hair from previous guest, the room decoration is dated. Not what i expected from a mercure hotel what so ever.
Very good breakfast, wide range of foods even fresh juice is available The beds are very uncomfortable, rooms are in need of a general overhaul
Location is remote, peaceful, and quiet. Lack of things to do near by, but one could drive to Limburg or Cologne to spend the day. Also, the single accomodations are small, not something you would expect in a large castle/hotel.
It was in a lovely location with good facilities and well appointed. The restaurant opposite was very nice too, as was the locally brewed beer. Not enough English literature / advice; parking was very confusing.
Nice and friendly staff, very good breakfast, great location as a part of the castle and very good atmosphere.
Beautiful location but the rooms require upgrade. There isno minimal luxary..
Beatiful hotel at beatiful city, good food, good parking, good location, good service.
quiet too hot on the 3rd floor and bad ventilation. loud when windows are open
The fact that was really located within a castle The size of the beds- they were way too small
Nice environment. Staff is very helpful. Good price/comfort balance It would be easier to have WIFI in all rooms
Food good, choices for vegetarians. Swimming pool, sauna and fitness room good. Breakfast good. Parking good. Easy to find. WiFi in room but by subscription. Only 5 German channels on TV.
Very friendly and helpful staff, service orientated
convenient location, easy parking, good restaurant, friendly staff air conditioning non-functonal - not good for my allergies; pillows are definitely not designed for americans
Nice place for business trip
Location was great in my case, needed to be near to center. Breakfast was very nice and staff attentive. Only stayed 1 night but overall quality and facilitys of the Hotel would make me come back for more...
Butiful room. The restaurant. Some noise from the road and the terass in the late evening/night.
Nice hotel very easy to be found and familiar ambient Although the weather condition of the area allowed to sleep during the night without air conditioner, in the summer it would be not so nice spend a whole day in the room. I would suggest to install an air conditioned system.
I liked the this hotel because it gave me a very relaxed safe feeling. There was alot of road construction going on, but when that's done, this is a perfect hotel.
Great Hotel, very very clean, good breakfast Unless you are with a car the location is somwhat out of the way.
The hotel was in a very nice spot. The restaurant was very very good, the service as well as the meal.The room was spacious and clean.
Extremely good restaurant (especially for breakfast).
Helpfulness of staff
Excellent location in centre of Wetzlar. Hotel restaurant above average.
Some of the staff spoke english, friendly service and relaxing atmosphere There was no secure parking for a motorcycle as requested, had to leave it on forecourt at front of hotel (ideal for cars).
we liked to stay there, good food and good breakfast
Very convenient for the center of Wetzlar. Nice rooms. Good restaurant.
good situated, friendly staff, very functional rooms = just what you want
Close to the old part of the cuty. Not expensive. Ratio price/quality is ok.
the staff was very friendly. I was a quick walk to the city center and the the german dinner was really good!
The staff was exceptional and had arranged a tour for us as part of our family was from new braunfels, Texas. Our guide was exceptional and I really loved the way he included our teenagers in the conversation while on tour. Wish we could have stayed a bit longer.
good reception and sympathic, capable and motivated personel. Rooms impacable clean, good bed and pillow. The best nightrest I had in a long time. Calm environnement which makes it a wonderfull place to come to rest. Not many restaurants and cafés were open at the moment of my one day stay.
Kind personel. Rooms very clean. Good bed! Small bathroom.
Charming hotel with a long history, great location, lovely tower suite with large bathroom. Extensive breakfast and very friendly staff. We'll certainly come back.
The Staff was very Friendly and Professional. The Room was Clean and well kept. The Breakfast was perfect. The Hotel is in a very central location to everything in Braunfels. I would recommend this to anyone traveling to Braunfels.
. The hotel itself was just fine--breakfast was lovely, the room was lovely. We needed the window open for the breeze and outside was quite noisy. Also, parking was tight but it was available free of charge.
Clean, good location, very nice breakfast included in price. Very very small.
Only good is it is near the train station, Good breakfast. To much noisy, the room was absolutely crazy, the bathroom door did not open due to the wash basin. The bath entry was too narrow and say to slip. One had to sneak into the bathroom. The room to was noisy as soon as you open the windows. During breakfast noboady was there to attend or to give coffee.
It was close to the town Not enoough parking space had to park out in the street and pay
Convenient to railway station and shops,rooms clean and tidy,breakfast set you up for the day,plenty of choice. None
The staff was very nice. And we had a quiet room, as we asked. The room is a little bit crowded. Need some repairs.
Good location, close to the train station and a few bars. Free wireless internet. Insufficient parking. Shampoo and soap were not provided.
clean, good location, next to the univercity, good prices
Overall, the room was good with a good sized bathroom for Germany and the breakfast was good. Staff was friendly and helpful. The hotel could use carpeting in the hallways as they could be loud. Parking lot was much smaller than seemed to be advertised, but staff was helpful about street parking.
breakfast the room (305)
Excelent facilities, couterious and responsive staff, excellent breakfast, free internet and parking, highly recommend
The hotel is in a very quiet neighbourhood - though a bit outside the city of Wetzlar. Services, including the breakfast, were excellent.
Lovevly staff, nice and new rooms, garage facilities, free internet, 10 min. walking from down town: Perfect
A well run hotel with pleasant and helpful staff.
Clean and comfortable with helpful staff, lss than 10 mins walk from the old town
friendly hotel which I have stayed at before and would be happy tostay at again, Reasonably priced,
Cetainly it was the central location that was appealing. Very friendly staff who were always willing to help at all times.
Free wired internet access, friendly staff Hotel did not accept Visa/Mastercard as advertised, also the restaurant was not in operation.
Freindlyrelaxing hotel run by the owner with excellant food
lovely. great location, super view, love the furniture
staff was very helpful, we were late for check in but this was no problem after a phone call.
Small hotel, but has the essential Internet connection, so is fine for a business trip.
The room was very quiet and comfortable, and the whole establishment was like a cosy B & B. The provided breakfast was excellent, and the location ideal. Not applicable
The size, the comfort and the equipment of the room, the choices and quality of the breakfast. We arrived on a quiet Friday afternoon. The welcome at the reception desk was rather formal.
Staff was very thoughtful and helpful in every way. We booked a room higher up but as it was a very hot day the manager put us in a comfortable room on the ground floor for coolness and as there is no lift the manager quickly realised that the stairs would be too difficult for my husband to master.... Very central place to stay....
Nice quiet location near to the river and historic old town, yet close to the motorway for quick easy access. Nice breakfast. Old style metal sprung bed which wasn't that comfortable and noisy springs when you moved.
The reception at check in was very helpful, giving me useful directions to my desired destination in Wetzlar.
Good hotel. Nothing special, but comfortable. Good breakfast.
The staff was very accommodating and friendly, made me feel like home. Breakfast buffet was lovely and service great. Hotel is being renovated and certainly can use updates on the second floor, paint, carpeting, etc. When I showed my husband the pictures I took of the room upon my return home to the US he thought it to be very plain. Since I extended my stay for a total of twenty days I would've like to have seen a price reduction but it wasn't offered nor available. It would have been a nice gesture, oh well.
I enjoyed the breakfasts, and the convenience Elevator only goes to the third floor, found used panty hose on floor upon arrivial
Cleanliness, friendliness and helpfulness of staff and ample breakfast with good restaurant for other meals. My particular room needed thicker curtains to block out the street lights.
Very friendly helpful staff, clean spacious room, good breakfast. Unfortunately my room was located next to a very noisy elevator. Quite pricey.
I was here for my daugher's University .The hotel is centeraly located to shopping district,close to train station,on one of the main avenues.It is clean,quiet and has a wonderful & rich breakfast service.People at the front desk are very attentive and helpful.Good choice for a stay.
Staff helpful and friendly. Good location Internet access not provided through hotel
Staff were very kind and helpful.
The room (Zimmer in German) was really good and the town of Braunfels is amazing.
Staff were friendly and helpful, in spite of my limited ability to speak German. Food quality was very good. This was our firs 'Gasthaus'exerience in Germany and the accommodation was clean but basic with only a small sachet of shower gel provided. Value for money was good. I experienced difficulties booking this accommodation online -- not the hotel's fault, rather the booking service. The service would not let me book multiple nights (I booked two separate single nights that caused a little confusion at the Gasthaus) and in spite of accepting Amex, the webpage would not let me input the 4 digit security code, insisting on the 3 digit Visa/MC code. Feedback was provided directly to the service and acknowledged.
You get more than what you pay for. I needed a place to stay and it was clean, service was good, food was good, staff was very friendly, no complaints at all. The only drawback is the location; it is not very close to Frankfurt or anything else that was of interest to me.
Traditional German Inn. Pleasant service, bikers welcome. Good food. Excellent location situated adjacent to the Schloss and historic town. Limited parking.
Wonderful location, people very friendly & helpful.
the very friendly staff and the nearness to local faclities
clean & comfortable
Nice, clean rooms
Fantastic Old Pub atmosphere, Very Good Service. Worth a trip.
We are very glad of being there. Wonderful place (hotel & town).