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The staff were very friendly and approachable - a really pleasent atmosphere.
We were met at Reception by Conny , a very friendly and helpful person, who showed us to the room which was very clean indeed. There were 2 bottles of water plus biscuits for us free of charge, which was a very nice touch. The location was reasonably quiet and the comfortable room ensured a restful night. Breakfast was very good indeed with the servery being replenished very frequently. Their brochure describes the hotel as a two star, but in my opinion it is worth much more and very well worth the money charged. In Andernach itself the Restaurant Zum Franziskaner is well worth a visit as the food was fantastic and the prices very good indeed. No. Everything was just right for us.
total concept of a hotel garni very well executed with a very good eye for details. very well served our purpose of an overnihgt stay in the beginning of a trekking along the Rhein
Hotel was immaculately decorated in typical German style and very comfortable. Breakfast was very good. The only power point was for the TV - one or two additional power points in the room would have been useful
The location was very good-near the staion and town. We had a warm welcome and the rooms were very clean and comfortable. We had lovely breakfasts and could come and go as we pleased keeping our own key. Quiet location.
It was good value for money. We were well informed of the layout of the town and where to find interesting places and resturants. Nothing specific about the hotel except that it is an uphill walk from the station, made more difficult with luggage.
Convenient to the motorway and to the centre of Andernach.
The welcome, food etc, were all very good, distance from river, Market Place and transport - all very good. I have not ticked any of above boxes, because they did not really apply to our small group. (for myself the weather was on the hot side, but that is an advantage for some) There was room for improvement in the en-suite, there is no reason for complaint,
Close to the city center. Good and nice hosts. Good breakfast with the possibility to make your lunch and bring it with you for the day. Better ventilation from the bathroom could have been very nice. Bit more parking space just near the hotel. A bit larger TV.
It is near station
Hotel staff. location (green and peace) It is a little bit tricky find the hotel... but with a Tom tom you can go everywhere...
The rooms are all on the second floor and there is no lift, so if you have a problem with stairs this is not the hotel for you. Other than that this is one of my favourite hotels. It’s not perfect but I rate it 10 out of 10 because once I get here I can completely relax. The food is excellent and the staff are genuinely friendly.
The location was excellent. It was quiet and great for exploring the Rhine and Mosel regions. Manager was outstanding and very helpful in all respects. Pillows were very poor, but were replaced immediately upon request. Heating was also inadequate.
The general appearance of the building and the beautiful guest lounge The ultra modernised bedrooms which were clinical, being all white and sparsely furnished
The room was very clean, the staff was friendly and the breakfast was good. Value for money. The room could offer a little bit more comfort ( everything is there, but basic)
We booked 2 bedrooms, we arrived at around 20:00, I had a very nice bedroom however my collegue received a very low quality bedroom in the cellar without window, we asked to change however the hotel was fully booked, they booked another hotel for us but gave us the wrong address, took us 1 hour to find hotel, very bad experience and I would not recommend this hotel to anyone!!!
A nicely appointed and clean hotel with character and in very peaceful and pleasant grounds. The hotel was decorated with original paintings and had a classy feel to it. Finding the hotel may have been difficult without satnav but there was ample parking. The staff were friendly and helpful.
Quiet, pleasant location. Terrace and gardens. Noisy door locks and latches and slamming doors echo around what is a large old building. Evening meals/snacks, good quality but pricey.
Nothing Hotel did not offer Facilities as advertised. Resturant was closed. Themed room Morroco was with Swedish Furniture Albiet ratan the only morrocan feel was the casablanca movie picture one wall mirror and 3 small camels on top of the ikea style wardrobe.
facility was excellent and staff was very hospitable. nothing
Nice location and very pleasant staff. Hotel room was old and bathroom could use a remake.
nice room, good atmosphere, excellent food !
very helpful staff good accomodation and an excellent chef great!!!!
Le personnel de service est exceptionnel. Room-service. Génial! Parking couvert gratuit à deux pas. WiFi payant La couette du deuxième lit manquante... çA fait un peu froid et austère... L'équipement n'est pas fonctionnel: bureau trop petit, Minibar no-refill, la ventilation de la salle de bains fait un boucan d'enfer, la chasse d'eau est manuelle, le petit déjeuner est quelconque, "l'attitude client" est pingre, voire méfiante... Le Chef est d'une arrogance rare et d'une médiocrité affirmée. Le restaurant dit "gastronomique" est un attrape-couillon et la cuisine "légèrement méditéranéenne" laisse rêveuse... Par contre, la deuxième cuisine.... Celle de la cave des "nigauds" et des ignards des hautes sphères de l'attrappe- couillonnât, celle-ci est excellente... Vu que le chef a fait son apprentissage très certainement dans le genre.... Mais vraiment excellent, tellement qu'on est agréablement surpris ... autant qu'on est désagréablement déçu un étage plus haut... Qui pète légèrement voire vachement plus haut que son cul...
The location of the hotel was very scenic, situated in a wonderful little tow and the staff were very helpful and friendly
When we arrived they did not have our booking, any way they give us a room.
Excellent location, excellent location of rooms with to the river , view to the chateau Cold ambiance of main lobby and lounge, sublime terrace along the river
Very good situation with a beautiful view on Rhein There was no wi-fi in the hotel
we could not get an evening meal in the hotel because we had not booked but we were never informed we had to book for this facility.
hotel was located next to the rhine river we were upgraded to a larger room with a window over the river which was nice we wanted to take a boat tour but boats leave that town only rarely
window view over the Rhine. Quiet. Character of the building. Ate dinner and had a very nice meal. Nice breakfast also included in price. Had a couple of restaurants close but not too much nearby.
Fantastic view of the Rhine. Wonderful location. I was also pleasently surprised by the free WiFi. Good receptiion in most rooms.
Excellent large room with all facilities required, very clean and excellent food available in the bar area. Very friendly and helpful staff.
The staff were very Kind. We have two children and they were very happy to help
wireless Internet, the arrival at the night is possible It is not enough of a soap in the holders of a toilet and shower
The cleanliness and comfort of the rooms combined with high service from the hotel staff and good food and drinks. Early breakfasts. The W-lan quality varied a lot from room to room and over the time. A strong fire wall prevented my SonicWALL Global VPN connection (a safe 128-bit coded communication) to my desk top in Sweden.
wonderful service, location and food
Friendliness and welcome from staff
Convenience and closeness to the centre of Andernach
Restaurant attached serving good food. Free ample parking. Quiet. The restaurant has two sitting areas: smoking and somewhat less smoking.
I could not fault this hotel. The rooms were very clean and comfortable, and the staff were very welcoming and helpful. We found the food to be excellent value for money. The only downside to this hotel is that they still allow smoking in the bar area.
Welcome from reception, shown to very large room for the 3 of us. Small ensuite but excellent shower. Good breakfast with Rhine views. Helpful staff. Easy to find parking. Homely decor.
Friendly staff, very helpful . Nice location at the border of the Rhine .
A beautiful view of the Rhine river and right next to the old city with many shops and restaurants. The hotel was very clean and the owner let us park our motorcycles in her garage.
The staff were really helpful and sorted out car parking immediately I arrived and made recommendations to what to see nearby.
lovely hotel ,good position by rhine ,very friendly helpful owner ,lovely 1st floor bedroom ,excellent breakfast, will stay there again .
The restaurant was not open during my stay which was a little inconvient
The hotel is good and have a perfect stuff.
The Hotel Zur Mühle is located beside the Rhine River in Bad Briesig, 30km south of Bonn. It was a very peaceful place to stay with friendly staff. Our room was very clean and confortable. The hotel has a well-kept garden, including a very pleasant terrace just beside the river.
Fraindly Helpfull Staff
Location close to Rhine very good. Breakfast good. Hotel is a bit old fashioned some areas like the dining room look rather dated
Location...The hotel is right on the river. Very nice. Nothing. We had avery nice stay.
The hotel is located on the promonade and has it's own car park. The owner was very helpful and went out of his way to ensure we had a good stay. No
The kindness of the family Reuter and their staff
Reception staff spoke good english and were very helpful. None
Good location in Bad Honningen town centre and close to Rhine. Nice breakfast and friendly staff. Good parking. Quiet. Nothing.
Excellent service, good breakfast, plenty of parking, proximity to the centre of the town and river. The hotel web site indicated a vibrant nightlife in the town and was one of the reasons we chose to stay there. However, whilst there was a full street of bars they all remained closed over the weekend - on checking out of the hotel was told they only open for around 10 weekends a year. Still a good selection of local bars and restaurants but very quiet.
Staff friendly and very helpful. Quiet location - mid week Sept
Very central to the town and within easy reach of most facilities, comfortable rooms, although a bit noisy from the trains The breakfasts were not too imaginative and some of the cold cuts looked quite curly and dry, as they were out for the 2 days we were there
The rooms were big and comfortable. Nothing was translated into English, all the way through the hotel.
Design and comfort of room was amazing, everything perfectly done and attention to detail was impressive Indoor swimming pool would have made the spa facilities perfect (separate from the spa area, another room next to the spa area could be an option)
The hotel catered well for English speaking guests with English translated menu in the Schloss Engers restaurant. We found the food, both breakfast and dinner, to be excellent. Most of the staff did speak English and were very helpful.
The restaurant staff was very helpful. I wish the staff had spoken more English. I asked the room be cleaned one day. New towels appeared and the glasses were not replaced with clean ones.
Near Newwied station(about 10 min by walk),near city central and also near the Rhine river. If they have inter-net facility, It might comfortable for me.
Nice hotel, well placed near city center. Nice staff with english knowledge. Wireless Internet included. Only a few food choices (only one kind of cheese, one kind of meat, no vegetables) for the breakfast. No parking at the hotel and very difficult parking in the area.
Nice, clean, comfortable hotel. Very nice breakfast buffet.
Location to central station
This was our third overnight stay over several years and we like the location as well as the food. No
situated nicely, near the Rhine, in front of the ferry bridge of the KD cruises. Ideal as starting point for excursions (Rhine cruise, Koblenz, Laacher See,etc). Helpfull staff, very clean and a lot of facilities. Excellent service. no free parking space
Friendly owners and staff
We were given a single room with two beds pushed in-no room for luggage or to walk around to bathroom. Overall condition of hotel was worn and dirty rather than charming.Virtually no reception or help in seeing city. beware
The view of the Rhine. Centre of the town quite near. Interesting old city. The kitchen was already closed at 20.00 h. The smell of friture throughout the groundfloor.
Nice location. Good off-season pricing. We had an unplanned late arrival. Tried several times to inform hotel. Someone finally picked up after the fourth attempt. We were given the feeling that it was a real problem to check in at 23:15. Night porter was grumpy and not very civil. Recommend this hotel only if you arrive before night porter's bedtime!
Nice view, good service
Nice quiet location, good breakfast buffet, excellenmt view of the river. The lighting system is straight out of a 19th century movie. It's so dim you actually feel your way around instead of seeing.
lovely riverside hotel - god views of shipping on the Rhine
Nice view of river. Dining room good. Room was comfortable. Breakfast was good and afternoon coffee and cakecosting 3.5 euros was good. There was no hotel parking. The evening menu was in German.
Warm welcome, excellent food for breakfasts and dinners. Staff were very pleasant and helpful. Located near to a Roman Baths and close to Koblenz and Koln by rail. It was all brilliant
Dinner of the restaurant was good Internet was broken and not available, which cause lots of problems, besides the credit card reader was also broken and I had to pay in cash, they should tell us in advance, I booked water bed but it was not.