there was only 2 lifts available and one was down. To make matters worse, the hotel was busy. Also there was some roadworks outside the hotel and there was no parking so we had to pay for parking ourselves
the big rooms, the seperate door in the hotel room, so your room didn't open straight out on to the corridor. the pool on top of the hotel outside was dirty and cold. the toilet smelled of urine. the showed leaked all over the floor and we had to use our towels to keep mopping the water up.
Great staff. Very helpfull. Strange smell in hallway outside the room.
Good location for the Acropolis convention centre. Roadworks outside the hotel, location on a very busy road. Room was very very basic.
Third visit to this hotel, very good value for money....better than many 4 star in Nice. Close to trams/trains and easy walking to Old Nice......
Comfortable rooms. Swimming pool area not so big and only a few beds.
Comfortable accomodation, location good;
Breakfast was excellent. Location was also very good. No drinks served at the bar area.
It was clean, comfortable and only one tram station away from Piazza Garibaldi. Good connection to the railway station and very close to the Ligne d'Azur bus ( 1 euro trip to Monaco, Cannes, Menton, Antibe etc). We spent the first night in a standard double room even though we had paid for a superior one, because they were all booked up; that was a little confusing since we had made our reservation and paid for a superior double room three months prior to our arrival... But they change our room the very next day and it was ok.
Room was a comfortable size Breakfast should be included in the price
Great location - quite close to train station. Clean hotel and had a room with a balcony overlooking Rue Jean Medicin. Friendly staff. Nothing in particular.
upon checking in we reported the bed linen being dirty, it was noted and told it can only be tended to the next day, the next day the roomstaff still did not change it. I certainly won't stay at this hotel neither recomend it
the friendlyness of the staff at the reception desk The rooms were not cleaned adequately every day, sheets were not changed and soap was not restocked every day. Also, internet access was a rip off pricewise.
best price in offpeak season.
The hotel was very central and most of the staff were excellent.One guy was very rude. We only had one key for a shared room.Could not access the iron in evening before dinner and the receptionist did not do his best for us to get it. he was very abrupt saying they did not have one.The hairdryer was antiquated.very old and useless.need replacing.
The location to the shopping district. I think the decor and carpeting could be updated.
Super helpful staff
the ubication was excellent, the hotel is modern and the personal was very nice
staff was friendly no maintenance in the evening.
The hotel is very well located Staff at the reception could have been more helpful
convenient location to the old town and free internet if you bring your laptop the bathroom was a bit strange and it smelled of wet towel (I think it is the shower curtain)
The facilities are in order and clean. Hotel staff did not answer my in coming phone from usa at night. I have important business for it. They put the phone system on automatic answer. The desk staff or the phone system should be always connected. In case there is emergency. The phone did not work at night. It is very fatal mistake for hotel business and for customer.
Myself and 4 freinds used hotel for weekend break. Location was excellent for everything and very easy to find from directions given by hotel staff. Rooms were cleaned everyday and clean towels each day. Liked the tea/coffee facilities in foyer as it gets you out of your romm and enjoy hotel more. Food excellent and no shortage. Staff friendly. would recommend this hotel to anyone. Price excellent. No complaints . watcfhing out of window a bus and a car reversed into parked car. Drivers seemed to have no respect for other cars
Location good, near old port and old town. Had parking which is a real bonus in Nice. No bar.
The hotel was modern, clean and tidy, and quiet. Great location just around corner from the Marina, and not much further from the Beach. Breakfast was great! Absolutely no complaints!
excellent location, quiet, ideal for family breakfast can be a bit more diversified, the rest seemed to me that it's OK
Very enjoyable and met our needs. I think I left my hat there. White sun hat? Would be great to have it back, if possible. Dianne Colquhoun, 16 Earnock Avenue, Motherwell, Lanarkshire, Scotland ML1 3EX. No complaints.
well located- 5 minutes by walk to cental bus station (with direct connection to/from airport) and 5 minutes by walk to port and promenade. I recomend this hotel rather for short stay eg as transfer hotel if you travel to Corcica by ferry via Nice hotel is clean, however needs renovation
Hotel excelent value for money, ideally situated - close to Old Town, bus station, port etc. Lovely breakfast, clean and comfortable. Perfect for a City break. Second time we have stayed here - and would visit again.
Very lovely beautiful hotel. nice terrase and 5 min nto the beach, the beach is elegant and relaxing.
Excellent service, modern design and very comfortable beds. The design of the rooms looked impressive however was not always 100% practical. There is limited privacy whilst using the bathroom and it's quite noisy so difficult not to wake a friend / partner when using bathroom at night. Also a shelf positioned on top of sink makes it very hard to wash your face without hitting your head!
Staff were fabulous. Hotel is a superb alternative place to stay quirkiness of some rooms makes them slightly impractical. might be helpful to make clear this is not a good choice if you are travelling with children
Very charming and professional staff at hotel - sadly not on private beach!
It was unique in comparison to other hotels. Staff were very helpful and dedicated to serving their customers needs. Overall an excellent experience. The main point would be the exposed toilet in our room, as we found our main problem was having to go downstairs to the public toilet!
No coments!!! Everything was perfect!!! The breakfast was too poor and during our holliday without changes !!!
The steam room in the hotel was quite nice. But for the rest this is the worst hotel that i have ever been in. Everything about the hotel is horrible. The design of the room is extremely uncomfortable. The toilet is right in the middle of the room with no doors (and its a bouble room). So is the shower. You are right there on display. You have no drawrers to put yous clothes in. So your stuff just lays around on the floor. There are no hooks for the towels so they are right there on the floor as well. No mini bar. No room service. And the price for the room is just unreasonable. They called it the new luxury. Thanks. Id rather stick with the old one.
the bed was very comfortable, the shower area was exceptional and the organic breakfast was good the unfortunate size of the room - too small the choice of music at breakfast was not condusive to the effective recovery of a hangover
Friendly hotel staff The in-room toilet
Organic Breakfast and internet access Room was too small therefor not functional with a bath tube in the middle of the room
It is central of Nice. Near of everything. Parking! No parking for customers!
Mostly I liked the location - so near the city centre and the beach. All necessary communications - railway station, bus stops, ferry port were in walking distance. Also, the free internet in lobby was a useful thing. The staff was helpful. The rooms were only OK, they're a bit shabby..
perfect location, staff excellent, cleanliness, and value for money no
Locaiton Only one lift
Looking out the window at night onto the cafes and bars below. The hotel was located close to the Promenade and the ocean. The room was too small, dingy, and not comfortable.
The hotel is in Centre of NIce near to most subjects. I went on Monaco Yacht show, so hotel was about 15min walk from train station. Lady on reception desk was very helpful and she provide me with lot of information at my check in. Since I book this hotel just one day before my arrival I had excellent price for last available room. The air conditioning in room was quite noisy;so i open a window, even the room was on 6th floor the noise from street was noisy as well due to hotel is in centre.
Perfect location in the pedestrian zone in Nice. Staff very helpful. Smelled tobacco. Needs a bit of restoration.
Excellent location Aircon struggled a bit -- but it was 90+
Near all activities a person would need The service is poor
The location was good and otherwise ok.
A good hotel at a reasonable price, a decent location, a tram line nearby, 5 minutes walk to the old town, right across the street from the Convention Centre, 5 minutes to the central bus station, 10 minutes walk to a railway station (Nice-Riquier, not the main station Nice-Ville, the latter nevertheless can be easily reached by tram). The main attractive feature is that the rooms have kitchenettes, which is a great money saver (I failed to find a place to eat in Nice which would charge less than 15 Euro for a simple meal). Monoprix and Carrefour are nearby. The stuff is OK, all speak English to a degree (some speak quite good English in fact). Wi-Fi and air conditioning in rooms. The second-hand smoke from people smoking on balconies!!! Especially at nights!!! The bathroom was really small, but it is quite common in Europe. The extra pillows were provided but only on the 2nd day (the reception does not have them, one needs to ask the cleaning stuff in the morning).
the hotel was very central the cleaning service was excellent and the staff very helpful and friendly we stayed in a twin room my bed was very hard and was only a put up bed the room also was very small
Good Location, crean room and friendly staff, I really enjoyed staying there.. If I go to Nice again, I will stay there.. But this hotel doesn't have hair dry.. I didn't know that, also nowaday they repaired some part of hotel, so in the morning so noisy...
convenience of the location, staffed 7x24 (not all apartments do that). They have put air conditioning units in all the room so some of the previous comments no longer apply stuffness and smell in the hallway
The hotel is nice a clean and surprisingly quiet at night. It is situated right at the Acropolis conference center. Rooms are equipped with modern Air conditioners. Janitors are rather rude and since there is no way to prevent the door from unlocking from the outside expect some surprise guest in your room knocking on your shower asking when you leave so that they can clean.
Well appointed for conferences at the Acropolis Conference Centre. Breakfast room small when outside area can't be used in the winter.
The rooms are very clean. The staff is friendly and helpful Pption for house keeping to extend beyond mornings. I asked for an extra pillow in the night but was told by the staff that they do not keep pillows and I should have asked for it in the morning. Basic amendities like pillows, toothbrushes etc should be kept within the hotel
The staff were helpful and assisted me with directions and advice on getting around Nice. The breakfast is quite poor. The breakfast room is inadequate.
A great family hotel, located right on the beach. Beautiful room, pool and a great breakfast. All hotel rooms have a great view onto the beach. Would stay there again.
The hotel staff were very accomodating, and the location was ideal. Comparatively speaking, it was a good value.
The speed with which staff moved to rectify a complaint and accompanied their apology with a bottle of wine. Standard of rooms seemed rather variable as far as maintenance went. I would recommend it but with the proviso that some rooms experienced a lot of traffic noise.
Staff failed to clean the room on the 1st day reception had to request a special call out.
not enough english tv channels
Good location, walking distance to beach and down town.Excellent staff and service.
The reception staff were very helpful, the room was comfortable and rooftop sunbathing in October was welcome. One particular member of bar staff was surly and obstructive.
the location was very good and our room was good apart from a very small shower cubicle
The receptionists were very friendly and helpful. Room was tidy and clean, with good facilities (coffee, ironing). It was good to have jalousie, you can sleep til midday :) There was no free internet access. Parking-lot is extremely small and quite expensive.The interior needs an update. Bubble bath was not working. The swimming-pool was a little bit disappointing.
good weather, good location 4 blocks to the beach The Spå was broken, the pool was very cold, the discount to use their beach facitilies was not enough to make it worth it.
staff were very friendly and quick to respond to any problems. Hotel very clean The 7th Floor rooms are just below the restuarant, pool and Bar, noise from moving chairs and loud music in the bar does not stop until 01.30 most nights and restuarant chairs and tables are moved about from 06.45. This was the only downside. From 6th floor down this is not a problem. We were offered 3 other rooms to pick from and shown them first. The Deluxe rooms vary quite a bit in size and content, some are excellent, others are too small. It says in the brochure deluxe rooms are bigger, this was not the case in many of the rooms.
Nice little hotel off the Promenade. The room was clean and the AC worked (although not needed even in September). Breakfast was offered at 7 euro/day (croissants, juice, etc). Owner checked us in and spoke pretty good English. Beach across the street. It was a little cramped inside, although our room had 2 beds when we only needed 1. The location was too far from the old town, Vieux Nice, where all the action is; probably a 30-40 minute walk.
Kept clean and reception staff friendly and helpful
The hotel is decent for a three-star. We chose this hotel because it was pet-friendly. The room was decent if a bit drab and the location was good. We found the front desk people extremely unfriendly and unhelpful, which was a damper on our whole experience. With many hotels in Nice, one should consider others in the area.
Location. Excellent breakfast. Good size room. No towel racks in bathroom. Portable fridge to use dumped in a corner on the floor. Plenty of coffee and tea but only two nimbles of latte.
Location great just two minutes from main restaurants, yet in a quiet street. Friendly and excellent quality and cleanliness. All in all a great stay and would definitely go back or recommend it. Tea and coffee facilities would be good
The staff were very pleasant and helpful, breakfasts were good and breakfast staff were excellent, they couldn't do too much for you. Rooms were clean. Ideal for shopping and business alike. Sparse room amenities. Poor decor in bathroom
The location was perfect great resteraunts nearby
Good Location, Helpful staff, Comfortable Hotel Bad odour coming from the sink tap.
The vicinity to the beach. The hotel couldn't accept credit cards because their machine wasn't working. We had to pay by cash for 6 nights (which came out of our holiday spending money), the annoying part, however, was that we weren't advised until we were checking out, so it was very inconvenient. Also, there was no mini bar in the room (fridge especially) so we couldn't keep our own drinks cool.
Staff were helpful and polite. Breakfast was very good. Beds were comfortable. Availability of computer in the lobby for internet use was very helpful for re-booking flights and trains given the train/plane cancellations caused by the strikes. Meant we didnt have to go out and search for an internet cafe to access the net. Not everyone carries a laptop/ I pad with them so having a computer to access on site was very useful! The superior rooms were clean and comfortable but small. Could possibly be improved in terms of being re-decorated. Re decorating would render the rooms I stayed in more asthetically pleasing. Also sometimes the rooms were too warm at night. Air conditioning is too noisy when its put on as is leaving a window open. This is a general problem with most hotels, not just the Mercure!
the location is good, close to shopping area, old Nice, public transportation very small sized rooms with old decor and furniture, unfriendly staff, no minibar
close to rail station
Our room was been cleand every day. The reception staff were really nice and helpful. no
Clean, quiet, decent location (very close to SNCF station and about a 15 minute walk from the seaside). Staff was helpful for the most part. Room was excessively dark and very red (red curtains, comforter, rug). Water pressure in bathroom was weak.
conveniently located, close to station, very low price for a well modenrised hotel, many restaurants nearby.
The hotel staffs are very helpful, but it is too far from the beach.
it was excellent about location and clean room and good staff not bad things
very well placed for transport and car hire as next to station area next to station is a bit dodgy with sex shops and so on, also the club next door was noisy on friday night.
The bathroom was large, the room was spacious, the location was good and the rate was cheap.
Just infront of the central station, rooms are big, free internet access no free breakfast
It was right on the beach front and a short walk to the two tour buses for Nice. The staff was very friendly, spoke many languages besides French, room service was excellent and very pleasant. No
The majority of your staff could speak english very well. and they were always very friendly and professional particularily Olivier the concierge
Large spacious room, robes, slippers, fabulous bath There was no blackout curtain... Luckily I brought an eye mask!
Location close to the sea front The Pool was very small and the sunning area was very small and could only take a small number of sunbathers - we had to instead use the private beach which cost 34 Euros
Over all a great experience since arrival, very good complementary high speed wireless internet , great breakfast and wonderful bath and shower along with quality interior, worth every cent.
Firstly the location was fantastic, 10mins from the airport and 10 min walk from the old town.Our room was beautiful and big with a big balcony over looking the sea. Could'nt fault it.
staff, service, breakfast, location - excellent, by the sea, good shopping, easy to get to railway station, old city, shopping streets by walk
Wonderful hotel. Excellent quality and service. Centrally located.
our room was facing the mediterrania, so beautiful. it is so close to restaurants in town and shopping.loved going to the casino after dinner. it was so clean and spacious (our room).
convenience to activities and shopping Bedroom carpets not properly hoovered,air con.not perceptily effective.
Friendliness and courtesy of staff None
It was way to expansive. Overall, the hotel was old and unclened. Shower facility was very poor. No a/c. Breakfast wasn't worth of 8 euro
Situation. I could not wash the head and body at all.
The location of the hotel was excellent, close to the beach, city, resturants and shops. Staff at the hotel were very friendly, polite and helpful. The room was, comfortable, air conditioned, clean and the cleaning staff did a good job replacing the towels and keeping the place tidy. We did not used the breakfast room but others appeared to enjoy the experience. There was no car parking facilities and Nice was a nightmare if for looking for cheap car parking space. There were formal carparks but expensive and closed overnight after 10.00pm. The room was very basic so avoid relating the cost to the expected facilities you might get in other cities for the sam money. Also there were no safe in the room so we had to carry your valuable with us to the beach etc.
near the city the rooms should have a refrigirater
Very good location, easy walk to shops, bus, tram, train, etc Only the shower was hard to get into, due to small bathroom; plus slightly tired feel to the bathroom decor / tiles
Excellent situation. Very closed to the beach and the train station or the main bus lines, in the center of Nice. A good value for money.
central location, decent price - used as a base. did not have breakfast there so can't fully judge facilities.
Location The carpet, in our room, had lots of stains on it. The bathroom was very poor. The room could do with a re-furb.
Cosy, homely feel, great location, clean and friendly staff! So easy for a 3 day stay in Nice.
Location, very helpful staff, cleanliness Not possible to adjust room temperature, small room
The location was excellent, near beach, shops, restaurant and train station and in a nice peaceful area. I loved our room (no 203) and found it spotless. I liked the 24 hour reception and the friendliness of the staff. I stayed with you on the recommendation of a friend and was very pleased. I will be also be recommending your hotel to others. I would have liked more protein for breakfast, eggs or ham every morning, but we still chose to have breakfast in the hotel every morning and found it a pleasant experience.
Breakfast in the garden air conditioning not great
The location is very good, room is charming original and quiet :-) ... the rooms look a little bit 'tired' they need a 'botox treatment' ;-)
We have stayed in this hotel many times before. As always, the staff, facilities and comfort were excellent. Hotel is ideally situated
The outdorr breakfast terrace
Nice atmosphere, family style - great garden. Nice staff. The bed was a bit small, internet worked only part of the time.
Location and staff were excellent room a bit tired, not as 'design/arty' as expected
The garden was lovely and the staff were exceptional. They were very helpful and friendly. The pool was cold and the breakfast was quite expensive. We would have also liked a cover on our beds not just a blanket.
Nice rooms, imaginative decor, pleasant staff. No complaints.
The room was bright and well designed, also the location was convenient. The shower caused a flood in bathroom everytime we used.
What I liked most about the hotel is that it is very central. You are near the sea and shopping and restaurants are also very close. Probably coming from a country that has a "smoking ban" I felt that the smell in the corridors was quite overpowering, and this was made worse by the fact that air freshner's were used. I feel the hotel needs some freshening up. Breakfast also was delivered incorrectly to us on our first morning. We did not get what we ordered and it was cold.
The location, and room size. The hotel was very clean. We would have liked 2 chairs in the room. The bar area was basic and lack atmospere, it did not open until 6pm. The roof terrace was closed the whole time we were there.
location, price and atractivness I does not have a pool and the room was small.
Location Everything else. Room to small old dirty, poor breakfast, service. My Deluxe room was much small than my friend's superior ?
location excellent, quiet, very good maid service, plenty of towels the tv selection is not for english speakers, the shower did not have hot water all the time and hard to control, bathroom small for so called luxury hotel, no coffee or tea with room, no couch in room, staff was aloof
Excellent location for shops and beach. Very nice hotel. Room not quite matching external areas of hotel. Overall,very nice hotel. Rooftop restaurant/bar/seating area impressive. Room very average.
Location Poor view from room. No coffee or tea making acilities in the room.
Location Staff not very helpful. Very slow to deal with guests at reception
we were given room 401. We liked it because it was a renovated room with a view of the sea. The bed was very good. Towels were good and the supplies (soap, shower cap, body cream etc...) in the toilet were good.
Location Room size
The hotels authentic atmosphere and the location in the middle of the town
The friendliness of the owners
the hotel was in a good location so we could travel in either direction to the places of interest. also a nice quiet hotel so relaxing.
charming staff very helpfull corridor a bit noisy
Helpful staff, good firm beds
Staff was helpful and friendly We checked into very poor quality room:tiny with insufitiant bathroom and wet! Walls(#22). THEN it was changed to a very nice room and very fast, no questions aseked.
The Staff was very cordial and friendly and went out of their way to accomodate me. I was travelling late and leaving early so they arranged to have my bill prepared and my room available after the office closed. The bed was comfy. The river by the hotel was pretty and the area nice and safe to walk around. Easy access to the airport by car. Free parking. I love the vines growing on the hotel. The location is about halfway to Nice and Antibes. Got there late so the local restaurants were closing. Also a couple of bugs were in the bathroom and there were no shower curtains but that is common in the area.
price, free internet access to parking difficult, decor somewhat jaded.
Excellent! The staff was very welcoming and friendly. The room was clean and quiet. The retaurant was fabulous. I would highly recommend this Hotel!
Very friendly and helpful stuff. Small hotel near river, quite surrounding. Easy to find with GPS. Hotel have private free parking. You can take bus for only 1 EUR if you going to Nice. Monte Carlo and Cannes are also near. We get nice instructions to get to these cities. Only positive experience. Greetings from Montenegro!
Front desk team really make this the best airport hotel in Nice! Service is outstanding! i have sated several times as well as at other airport hotels there. This is the best and really the only 4 star at the airport. Location is excellent free shuttle service goes/comes every 30 minutes. rooms are large, clean and quiet. free coffee/tea in room as well as 2 bottles of water and a small fridge. TV with many channels free computer/printer in lobby Front desk staff are professional and service oriented. very helpful and accommodating in several languages they
shuttle service from airport and return; computer and printer in lobby, basic restaurant in hotel; coffee/tea in room. front desk bilingual and good service.
The hotel is situated next to the airport and has what we need for our stay in Nice. We travell from Australia and need somewhere clean, comfortable to sleep and eat after our long journey. English is understood and spoken by the staff which makes our stay more pleasing.The hotel provides guest parking facility which is a must for our needs as we always have an extensive holiday in France. Thank you NNA Availability of off street car parking. Coffee and tea making facility in the room. Generous basket of nibblies for breakfast. Free WiFi access in rooms.
Convenience to airport.
Close to airport
Had all the amenities. Wait staff in the restaurant were not responsive. At breakfast they ran out of plates and eggs and did not hurry to remedy the situation.
the complimentary airport shuttle at 5:30 am! Was pleased with all aspects of the hotel.
Proximity to the airport making it convenient for a quick stay over.
Staff were courteous and efficient. Good proximity to airport and free airport shuttle service
The double bed is very big and confortable. The food in the restaurant is very good. You have to pay the daily with credit card before to go to the hotel, at the moment of the booking.
Excellent location, friendly&helpful staff. -
An excellent location and very helpful staff - they contacted a local museum for us to find out if it was open on a Public Holiday (it wasn't!) The buffet breakfast was a bit disappointing. It looked good but all the breads were very dry and chewy, the fruit didn't taste fresh and tea needs to be made with boiling water, not from a pot of warm water brought to the table.
excellent situation for beach and right on promenade. service was good, friendly staff.
Very convenient location. Room was spacious. Staff were good humoured and helpful. Bed was super comfy!
good staff bedroom quite dark on second floor
Location, location,location Clear specification of parking on web site
Friendliness of staff. Reccomendations for excellent local restaurants UnInformed of Sarcozie's visit & therefore inability to get in or out of hotel
Seaview rooms are great, exactly in front of the sea and with a modern furniture.
Nice and clean rooms, close to most Nice amenities, 2 car rentals in the same building (plus casino and police! dept) Common area is very small and required slight renovation, personnel could be more friendly
location was wonderful, just across the street from the beach and only a couple of blocks from the old town