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2650 Lake Vista Drive, Lewisville, TX
0.4 mi from
The room was very clean and quiet. I liked the modern decor. The view from the 4th floor was nice. The bed was comfortable. Everything seemed fairly new and spacious. My only complaint was the hot water never truly kicked on. I called the service desk and informed them of the problem. The clerk was very polite and sent maintenance immediately. However, he only was able to make it lukewarm.
I'd recommend this hotel for location, cleanliness, and didn't have a problem w/staff. Breakfast was good too. The curtain wouldn't close to keep lights out, so no blackout curtain. The a/c unit made a loud horrible noises, roaring and screeching, that kept us awake. It sounded like it was on its last leg.
The modern look of it. There was no sink in the 'small kitchen' area. The no pet policy
This is our 3rd year staying in this location. We love this facility.
The phones did not work. The staff failed to provide us with a crib that was requested.
Amenities were especially nice. Area for food and drink lovely. Breakfast appreciated as was wine in the evening. Beds good also. Remodeling in progress. Too bad someone not carefully checking the finished product re cleaning carefully after workmen remodelers finished.
Manager gave us a new room. Better but still evident even this nice room was dated and the ceiling noise above was still very loud. If this were some cheap rate motel, maybe it would be ok. The room was clean at least. But this is so sub-par for Marriott. The wall paper was on every wall was rolling up on its self. broken heater, vanity in bath had severe water rot, ceiling had three awful patch jobs not matching the ceiling which was paper thin revealing every step above. General bad smell in hallway.
Attentive Staff, very helpful. Clean and well kept