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services were definately Best western ambiance was east german and none the worst for it. we thoroughly enjoyed our stay. the staff were great very friendly and helpful and the food was simple, good and very well cooked. We went onto a 5star in Berlin of onlythe same standard.
I was unfortunately only there for a short time but the service was superb, the food good and the ambience of the hotel very pleasant. Definitley one that I will go back to if I get the chance
Pleasant and helpfull staff. Hotel in quiet and peacefull location. Good value at price we paid. No
Very nice location, near Berlin and low price.
Value for money. Good location close to Berlin and to the Autobahn.
Room was clean, fairly comfortable, nice staff, restaurant with decent prices and quality
It is now the third time I have stayed at this hotel and every time the service is excellent. I use it when I am visiting a local business and always enjoy my stay. One day I would like to go back and stay there as part of a vacation. It is very convenient for getting into Berlin but I would love to see some of the surrounding countryside as it looks wonderful. One day I hope.
This hotel was great - a good standard and not too expensive - would definitely go back! Would be good to have a kettle in the room for tea and coffee
Pleasant staff dealt with problem quickly and efficiently Too close to loud music on opposite side of road
Location close to the Berlin - Copenhagen bike route was perfect.
hotel clean, staff friendly and helpful pillows too soft
Reception staff were friendly and hospitable and made an effort to speak english. The bathroom was not clean - there were hairs all over the floor.
Beautiful and serene environment, good value for money, clean room with sufficient and well functioning amenities, and friendly and helpful staff. I wish there had been english TV-Programmes and more staff that could speak english.
a quiet good location just off the motorway serving simple but tasty food. friendly thoughtful owners. no fruit at breakfast
Lack of soap in the bathroom.
Very nice location, close to the city but far enough away. very nice property and surroundings, good staff.
We expected a facility for an evening meal but this turned out to be an eating house at the bottom of the road.
It was the cheapest I could find, and for the price it was quite adequate and clean. The only thing is, that the room was very cold when I got there and took a long time to warm up.
Very quiet zone
Nice, quiet, good connection to high ways, close enough to Berlin
Very warm welcoming, very nice room. Most quiet enviroment.
It was quiet, the staff were friendly and the area was just lovely. The whole village, even though it is small, was really friendly and welcoming. The local pub, the local Edeka and the local tourist information board are all full of some of the friendliest people you will meet.
Cleanliness, friendlyness of staff. Peace and quite. Transport links to Berlin. Local cafe opens late, shuts early.
I did`t have to much time but the place is nice and close to Berlin no
Very nice, comfortable hotel with a friendly and helpful staff. Hotel is located just off the Berlin ring which was very convinient for us (travelling from the Netherlands to Poland). Easy to find. Parking in front of hotel free of charge.Breakfast excellent!
The staff was very courteous, the place was immaculate and the breakfast selection was more than ample and fresh
It was very close to the Berlin ring road and parking was available just by the entrance. The staff did not speak English but were helpful and pleasant. A good breakfast and the room was clean and cosy. No English channels on the TV. Expensive internet.
easy to find late at night, possible to arrive late
Very large and confortable room. The staff is really kind. Very easy to take the train to Berlin city center.
Very kindly staff, very clean, very good breakfast buffe
The lake view was beautiful, the rooms were large and very comfortable. The staff were very accommodating and friendly. The wireless internet did not work.
The area is calm, the terrasse is nice, food was good, and the room was clean
Nice location next to a beautiful lake. The family room was spacious. It was a bit hot in the upper sleeping area.
The three-bed apartment (actually two adjoining rooms: one with two beds, one with one bed) is large, quiet (at the back of the hotel) and has a nice view on the lake. The breakfast-room is comfortable, the breakfast good and sufficient. Parking is free. There is no elevator - which was a bit difficult for my 86 year old mother. Workers were busy to make a terrace (?) next to the hotel, so the garden was unusable. "Private beach" really does not fit the actual situation.
Strictly speaking all was found to be perfect on highest level at quite reasonable price.
Everything was nice, no faults at all N/A
Coming from busy district of highrise buildings, considering this like country side, quiet and fresh hotel stay. From airport to Hotel, we came with the public transport which was well organised in Berlin system Euro6.10. Ofcourse is better to have light luggage to drag along, otherwise by taxi will be Euro 40 if you fixed the rate, otherwise, by taxi meter reading to hotel can come to Euro 75! Everything was fine.
Clean and large room A guy from hotel tried to fix the channels in TV at the time we were in the room. There was only day time curtains in the bathroom.
Good breakfast. Helpful staff. Slightly remote location in a poorly lit street. The nearest station, Bernau Friedenstal, is a fair distance away over indifferent footpaths with poor lighting.
Very good value for money.
Cheap price, nice breakfast The volume control of our TV was not work....
Friendly staff, car park at rear, room quiet when windows closed, loggia outside room, reasonable breakfast, street plan and recommended restaurants list in room. Traffic noise from rail and road when on loggia.
Everithig was nice
The room and the breakfast. This place is a bargain which I told the owner. The location is a bit out of the way.
The hotel staff and the cleanliness of our room no
good cost performance and convenience for eating no
20-30 minutes from Alexandrerplatz via metro. Metro station opposite the hotel! Very good value for money, great comfort, excellent breakfast too, friendly staff.
Hotel has a good location close to Berliner Ring - north side. Parking lot is on the back side of the building, free. Room and bathroom are large and clean. Breakfast basic but OK. personel is very nice and helpfull, but only problem is communication in english. I don't complain about this, they propably are fluent in german:)
Very helpful and friendly staff. Great service and rates. Wonderful Chinese Restaurant with excellent prices.
service excellent for excellent prices, friendly staff
All you can eat offer in the buffet for 7,95 €, was very good! The breakfast was a little bit poorly for me...