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The kindness of the staff, the order and clearness of the hotel and its central position in Ribeauvillé.
Our crib was set up in our room before our arrival. The front desk was extremely kind and helpful in referring us to a yummy restaurant (The Black Horse) for dinner.
The location was very convenient. No kugelhopf in the morning.
Very centrally located with spacious clean rooms. Free easy wi-fi access. It was impossible to move across the bedroom without the floorboards squeaking very noisily at every step. Our bedroom windows opened on to the central square. With windows open the bells chimed every 15 minutes throughout the night!
An very good hotelin every way, location, near restaurants and in the centre. I would highly recommend this hotel for the price and the catergory
They gave us a great room with a private entrance. It was like our own little apartment. THe owners were really nice and helpful.
Riberville is one of the prettiest villages along with many others in the Alsace region-and theHotel de la Tour is in the most perfect location.It is a family run hotel with the owner speaking very good English.We didn't have the breakfasts as there was a superb pattisserie just round the corner where we were able to sit outside- so can't say whether it was good or bad value. We upgraded our room as the one offered was quite dark and small and were fortunate to be able to. Had we been wanting to change the first Sunday in September ( two days after we left) that wouldn't have been possible as there was a fete on in the town and they were expecting 20,000 visitors! There was a small gym with jacuzzi-which my sister and partner used and enjoyed.All in all would thoroughly recommend.
Friendly staff, reasonable price, calm
The hotel is conveniently located in the heart of the city. All the shops and restaurants are walking distance. The staff speaks English and was very helpful and even stayed up late as we arrived after midnight.
The Courtyard and pool. Hot tub was too cold. Room was chilly to start.
great location, large room, wonderful scenery in the courtyard buffet breakfast--not enough wait staff, over priced, small selection, no hot food
atmosphere of hotel and village
This is the perfect place. We use it as our home base when are enjoying the Alsace area. It is owned by a wonderful family. They also grow their own grapes and you can taste their amazing wine. On several occasions we have stopped in to taste wine and have been given a lesson on the wines and the French people. we love this place!!
We enjoyed everything about our stay at this hotel. Our room was spacious, clean and decorated with exquisite antique furnishings. The swimming pool was heated. The food at the restaurant was prepared by an excellent chef. The decor of the old style building was absolutely charming as was the entire village.
It was charming and very centrally located There was only one mirror in the room which was in the bathroom and the bathroom was very small
Cozy, clean & fully equipped with mini kitchen. Well worth the money. Good location, close to different villages in the area. Better if they have a shower place rather than just the bath tub.
Charming hotel in lovely village, conveniently located with modern comforts, affordable, easy free parking nearby, well equipped kitchenette, helpful staff.
It's a very interesting hotel, great having the kitchenette, but otherwise quite basic. I don't know if the restaurant and hotel are closely linked, but we found the service in the restaurant quite sloppy, though the food was quite good.
Very nice stay in the cosy city and very good room! We don't understand why this hotel has only 2 stars. It deserves at least 3 stars!
Hotel staff was very friendly. Food was very good (lovely rhubarber tarte). no
Very friendly owner. Good kitchen. Nice location in the center of Alsase wine district ahd the city itself.
Great location. rather dirty and with windowless rooms. I always wonder why they still have these rooms when they have better availables the specific dates at the same rate. pitty!!!! Windowless rooms, filthy carpet, short bed
Comfortable clean beds!!! Dogs welcomed!!!
The owners are warm, friendly and accommodating. The location excellent for touring village and region. It would have been nice to have breakfast included.
Very nice and comfortable room in the newly opened annex. Hotel well placed in a quiet village with easy (car) access to nearby villages and wineyards.
on the internetpage it says 24 hrs reception, but apparently they would like to close around 23 h. I checked in at 23:15 h, the room had a temperature of approximate 13°C and the radiator didn't work. the radiator just started working at 7 in the morning, means they automatically cut the power off during the night. even more they don't foresee a room temperature above 15°C, that's extremely poor!!
A very nice place to stay en route. rooms were very clean and well presented. restaurant was very good. only issue was lack of staff available on leaving although this was a minor issue
the service was great and the staff was very helpful. Also if you eat in the dinner is of excellent value and quality.
The view on the Alsatian valley is really remarkable The hotel is over 1 km of hard slope out of the town. It's not a downward, it's a pleasent walk between the vineyards, but without car could be a problem
Serene and beautiful setting. Staff is excellent; they provide specialized attention to your desired travel wants and needs.
Very friendly staff. Well furnished and comfortable rooms. Views of vineyards and valley from terrasse. Nice pool and spa/sauna. Excellent restaurant at reasonable prices. Very relaxing place to stay. Nothing. You do need a car or be reasonably fit since the hotel is located high up in the vinyards.
It was in a great setting right in the middle of vineyards. The room was very good unfortunately not able to take advantage of the terrace as it was so hot when we were there. The air conditioning worked fine in the bedroom but the bathroom and toilet were very hot. Great food in their restaurant with beautiful views over the countryside.
Athmosphere, food and environment.
Charming hotel with dedicated staff. Food was excellent (dinner and breakfast) and the location was amazing. Worth the stay. Parking is restricted and very limited.
Pleasant hotel in centre of pirotesque village, acceptable price.
The Hotel is situated in one of Alsace's most beautiful villages. The hotel staff are wonderful and made our stay there to a beautiful memory.
The location was charming, inside and out. A lovely stopover and a perfect one-night place during a long car journey. Parking was not easy, but we found a spot--just had to walk a little.
The hotel was located in the heart of Ribeuaville and yet it was very quiet. Although not fancy, it was very clean and priced very well for it's location. The bed was confortable as well. no.
Helpful staff who even anticipated when WiFi access was required and provided the pass word. Knowledgeable and helpful waiters who made excellent wine recommendations. Evening meals in restaurant were excellent and good value. Breakfast, included in the tariff, was not to the high standard of the evening meals and coffee was ordinary.
We got two separated beds unstead of one doublebed
The town where is placed the hotel is very calm. The swimming pool is open at early in the morning and in the evening. The Structure is very clean and very equiped for a 3star hotel. The restaurant is good and very useful for a full total relax.
The place is great. Great view...
The new pool and leisure facilities are excellent. The hotel would be a great place to unwind for a few days. The room tariffs are high compared with other hotels we used in the Alsace. If there is little or no time to enjoy the facilities (we stayed only one night as part of a walking holiday) it offers poor value for money.
Excellent dinner and breakfast. Helpful staff. Beautiful pool and hot tub. WI-FI weak. Could receive but not send email, tough for business. Thick beach towels would be nice for pool.
What a perfectly situated hotel in the most adorable village in the Alsace region. We met the most wonderful wood sculptor and his Dad while walking around the village. Pefectly situated for wine country as well as visiting the Haut de Koenigsburg. The dinner and breakfast buffet were superb.
Service was absolutely fabulous!!! We arrived close to midnight and were totally tired after driving six hours and also after a minor misstrack when trying to find the hotel. Welcome was awesome! Even though Hotel´s kitchen and restaurant was closed, friendly gentleman saw that we were tired and propably hungry. He offered us very good local onion pie, salad and excellent wine! Rooms were small but comfy and clean. Our price was 49e/night which turned out to be excellent value for money. Will definately stay here when I´m visiting Alsace next time. If you are planning a trip to Alsace car is a must. Our bed was a bumby and actually a bit broken. AC could have been better.
Staff were available but did not crowd guests No
Friendly staff nice food
The room was nice, clean and comfortable. The bath room was also o.k. The room itself answer very well to our espectations it was difficult to find the hostel. No parking. The breakfast was only from 8:30 and seems expensive (8 euro for a continental breakfast). We had to wait till 8 to leave the hostel (in order to pay for the room and give back the key,
Attentive and charming service from the staff, good restaurant (dinner and breakfast), pleasant, immaculate room, excellent bathroom, delightful and restful situation.
excellent position in beautiful village. Staff welcoming and friendly. Good restaurant Lack of onsite aprking
Good location in the heart of old town; easy access to shops, restaurants, etc. There are about 4 public parking stalls across the road from the hotel which are always taken; there is no good parking nearby.
A most beautiful town full of historical interest and atmosphere. We will return for a longer visit as soon as possible. Nearby parking was available and free. Toilet/shower room no natural light. Our one bulb failed late at night.It happens! Suggest fitting shaving lights. Latest check-in request at 18.00hrs is unreasonable. Breakfast average.
good location clean room No staff on duty for most of tuesday and wednesday days check in only available between 2pm-6pm so no one to assist if anything happen during the night.Very rude management on the phone!
The rooms are clean and functional for the price. The hotel reception was not open during the dayj which was not mentioned in our booking. We had to wait for them to open at 3 pm. Also, no fault of the hotel but the town bells ring every quarter hour - all day and all night.
Received by very friendly staff in the newly renovated hotel. Had a double room at a very reasonable rate. Excellent stop over hotel when passing Alsace or for excursions in the region.
The hotel lies in a very good location in the beautifull village of Ribeauville. Free parking is available very close tothe hotel. The staff is very friendly and helpfull. The hotel personell creates a truly relaxed atmosphere which made our stay very pleasant. The price versus quality is very very good.
this was an overnight stop over travelling from Tuscany to Rotterdam. it was a bed for the night and so we really did not judge it more widely. no complaints though!
Friendly and helpful staff. There was no bar. Needed updating/modernizing slightly.
A charming very French inn with a fabulous location and view of the vineyards, mountains, and nearby castle. The food was gourmet.
A very comfortable and friendly hotel. Reception staff were very helpful. Try to get a room overlooking the village with an amazing view of Haut-Koenigsbourg Castle. A bit on the pricey side compared with some other hotels we stayed at in Alsace.
Nice hotel, beautiful location, good service
Very friendly staff, nice buffet breakfast, very clean rooms, pretty architecture. Beautiful location on the Alsace wine road, near historical locations and walking trails.
Had a very nice room with balcony overlooking the vineyards and Kronenberg Castle. Dining room was closed Mon. & Tues. nights (low time of the week?) although you could book ahead and reserve for dinner if convenient.
1)friendly service and 2)location (quiet and nice view) even though very friendly, slightly slow service at the restaurant
The location was good. This hotel has a great view too bad that the porch was closed to us so we could not enjoy it. Also there was no staff during the evening so if there was a problem you could not ask for help. Also the tv had a special turn on button which was unknown to us and we were not told how to turn it on.
the hotel is located in a main spot along the wine rout in a quiet village.the rooms are nicely decorated and large.nice bathroom. the hotel closes everything by 10 pm and there isn't any option for even a cup of coffee.